: TrailReady - Not so Ready - Is this normal?
orbitcat 02-14-2003, 08:21 PM I'm not bashing here, just a little disappointed.
My friend just received his Trail Ready beadlock wheels today. It took about 3-4 weeks. That's not really a big deal. I like the design, I like the valve stem, but the quality sucked. IMO.
I know they are functional and will get scratched and thrashed, but when you pay a little more for something, I think the quality should be there.
The last beadlocks we bought were MRT's. I have to say that the Trail Ready units weren't as good of quality. I expected more since we paid a little more. I know the engineering is worth a little more, but ... read on.
First off, there were tons of berries on the back side of the wheel. When I say tons, I mean probably hundreds on a couple of them. None of the holes were deburred. We will need to debur the holes before we put in the valve stems and some of the lug holes need deburring as well. Obviously this will remove the O.K. powder coating job in these areas. The welding on the front where the clamp ring is was O.K. at best. It wasn't a real even bead. Then, where the back of the bead sits, there were pretty bad grind marks. Not just swirls, but the bead mounting surface was not flat. There were at least 5-6 grind gouges per wheel. To top it off, the lock ring was not CNC'd or really deburred. The champfers had lots of chatter and you could tell the ring was mill indexed and not CNC'd. I guess I just expected more since they have such a good name. That's why we went with them to begin with.
When all was said and done, you clamp them down and pop them on. You don't see the back side berries or the poor welding/grinding near the clamp ring. They don't leak and look decent when you step back three feet. I guess I expected too much.
SeaBass44 02-14-2003, 11:51 PM Thx for the heads up:( that's too bad.
TTURokToy 02-15-2003, 12:09 AM Why even bother? Send the wheels back.
tonto 02-15-2003, 12:26 AM Trail Ready if that's the same as Allied my 17X8 Allied Bead Locks were flawless, came in two weeks as promised.
http://home.earthlink.net/~francois2yap792/_uimages/37X17BFGKM001.jpg000.jpg
Harvester of Sorrow 02-15-2003, 06:57 AM Did you call them...?
In a tight economy such as ours, companies can not afford to not listen to the unsatisfied customers...Hard to believe that Trail Ready would send something to your description, out their door.
Should have called them right away...
TJ Fan 02-15-2003, 07:52 AM That is the main reason we chose to be dealers for Allied beadlocks. They don't have the "bling-bling" factor....but they are perfect when they arrive at our door!
JeepinIan 02-15-2003, 08:01 AM Cal em & let em know. Let us know the outcome.
Medicineman 02-15-2003, 09:22 AM Funny Thing, Mine were perfect?? And KICK ASS!!
Got any pictures???? Did You Call Them??
You can't even compare them to MRT or Allied!!
Totally different style wheel. My first set took 4 weeks, but thats cause I wanted a custom Back Space Wheel. The next set I bought was a standard BS and those were to my door in a 4 days!! :) You'll find out soon enough why TR's are more expensive. 6months and it was new Allied clamp time!!!!! My first set of Allied's leaked air right from the get go. And forget trying to balnce them.
Allieds are cheaper, but there's a reason why!!
Bottom line for me is 10wheels and happy as a friggin clam!!
L8R
Eugene
uglytoy 02-15-2003, 11:08 AM Mine were awsome. Top notch quality. I don't know what happened but it doesn't sound right to me. I live down the road from these guys. Give them a call.
tonto 02-15-2003, 03:39 PM Originally posted by tonto
Trail Ready if that's the same as Allied my 17X8 Allied Bead Locks were flawless, came in two weeks as promised.
http://home.earthlink.net/~francois2yap792/_uimages/37X17BFGKM001.jpg000.jpg
Whoops my mistake, I confused High impact/Allied with Trail Ready. DUH.
Travis Waldher 02-15-2003, 04:05 PM Originally posted by Harvester of Sorrow
Did you call them...?
In a tight economy such as ours, companies can not afford to not listen to the unsatisfied customers...Hard to believe that Trail Ready would send something to your description, out their door.
Should have called them right away...
Not really.. I knew a guy that worked there. From what I heard, quality took a back seat to getting product out the door.
Originally posted by Medicineman
Allieds are cheaper, but there's a reason why!!
After seeing the Allieds up close I fully agree with your statement.
Orbitcat, hopefully TR will take care of you. That lack of quality is not what you pay for.
I've heard a lot of horror stories about TR. Especially their long wait times. When you pay 1000+ for one of their ZJ or WJ bumpers you'd expect it to fit without modification right? Wrong! Yoy have to Cut and re-weld mounting brackets just to make em line up right, unless you're lucky.
I haven't heard good things about their customer service either. Bottom line, they wont be seeing any of my money.
orbitcat 02-17-2003, 09:42 AM Sorry, it took so long to get back to you guys. I took some digi cam pics to show you what I'm talking about. Unfortunately, my computer no longer wants to recognize my digital camera as G drive or anything for that matter. The USB connection only comes up with a red X on the JVC camera connection. When I plug the camera in and turn it on, I get a blue screen with an error message. I will try to resolve this to get the pictures off the camera as soon as posibble.
Alaska ZJ 02-17-2003, 11:02 AM Daniel,
Sorry to say this but your profile is not going to recieve the same treatment from TR as the normal guy. With your public image and continual coverage in the Rags your a investment to anyone who supplies you with stuff.
I have tried to do business with TR before and they just suck. I canceled my order after waiting a inordinate amount of time for some stuff.
Scoutaholic 02-17-2003, 06:18 PM Sounds like you got a sub par product but remember Trail ready buys the wheels and installs bead locks on them. The deburing of the valve stem and lug holes are a wheel mfgr flaw. Maybe T/R should have found a corrected this I duno?
They SUCK and they don't care.
Supergper 02-17-2003, 07:55 PM When I got my TRs they were two different style of wheels...three were the same and one was different...just the insides(not the D-windows) were different...I was not impressed with them and will be using Allieds in the future...I have looked at a ton of different wheels and I like the Allieds the best taking into condsideration of price, delivery time, quality...AND customer service(very important IMO)
mine were the same as you described too...very sketchy, they look great in pics but up close the quality I expected wasn;t there:(
crwln73 02-17-2003, 08:02 PM Wow
I had the same expectations,but received the same poor quality and that was after waiting 8 weeks.I even had to drill two of the holes in the steel rings.If I had to do it over again I would go with another wheel.
Azzy2000 02-17-2003, 08:43 PM i think they used to put out a high quality product... and now they dont because of the sheer volume theyre trying to produce.. anyways, i could prove it if i had a digital camera... i bought my rear 2 rims about 9 months before the front rims... same exact specs on all four... the rear 2 were awesome, damn near flawless.. i was very unimpressed with the front 2.. weld buggers like someone mentioned, the bolt holes on the rim were half assed plasma torched in the general area that the bolt needs to occupy... not to mention i couldnt get the nut on several bolts because of nasty weld beads on the inside of the outer bead... needless to say, they wont get anymore money from me, i shouldve gone to hummer rims in the first place.. :rolleyes:
BlueJeep 02-18-2003, 05:54 AM Had the same problems with Trailready beadlocks. I've taken some wheels to a local race-car shop before and had beadlocks installed and they were of way better quality than the TR ones. Totally unimpressed with the TR quality and I've told everyone I have spoken with about these problems. MRT powdercoat sucks but at least they're a good wheel.
bigdude 02-18-2003, 06:11 AM Send 'em back and get some Allieds :D They can have them to you in a week or so and my allieds were also flawless (both the 15s and 17s)
orbitcat 02-22-2003, 01:05 AM I still can't get my digit camera usb to work with my PC. I loaded it on my laptop and transfered the pics.
Someone commented that it is a wheel manufacturer problem. It is a problem with both since TR welds in the centers and the lock rings. The deburrring problem is from the wheel manufacturer. If I were TR, I would have sent them back to the manufacturer or deburred them before I sent them out.
The first pic is of the valve stem hole. This was typical.
orbitcat 02-22-2003, 01:08 AM Here is a pic of the welding on the lock ring on the wheel.
orbitcat 02-22-2003, 01:12 AM Here is a pick of where the back of the bead sits. There were probably 5-6/wheel of these types of grinder marks around the ring.
orbitcat 02-22-2003, 01:15 AM Here is a pic of the berries typical on the back side of the rim. Notice that the lugnut hole is not the swift either.
orbitcat 02-22-2003, 01:17 AM Last pic. This is the weld that holds the center to the rim.
HNRYS69 02-22-2003, 01:34 AM Send those fawkers back!!!
GearMan 02-22-2003, 08:52 AM they dont look TRAIL READY to me.I think they look more like TRAILER READY, as in every time i see a vehical with there parts on them that is the problem. vehical is broken and now headed for the TRAILER to try again.Looks like shit work.You should have bought CHAMPIONS
orbitcat 02-22-2003, 09:01 AM Originally posted by GearMan
You should have bought CHAMPIONS
I did buy champions. Or at least I bought Weld Super Singles and had Champion lock them.
These were for my buddy that is building a YJ. He asked my opinion and I said the design looked good, and a lot of people use them, so get them. I'd never seen one up close, until now.
Keith 02-22-2003, 09:01 AM Sean, your mailbox is full, I pm'd ya.
Shupee 02-22-2003, 07:24 PM I guess I'll be the lone ranger on this one but what the hell!!!
I personally have had good luck with these guys in the past. They actually wheel with some of us. And yes they have had supply problems in the past largely due to wheel manufacturors being behind with shipments.
so rather than dog a brother out on here give them a chance and call them up and tell them you're not happy. If you don't get any satisfaction them you can talk shit all you want
frankie fountain 02-22-2003, 07:27 PM i also have had good luck with trail ready my wheels arived 2 weeks from order but then again i am frankie finland.
not realy they where in stock but when a company has such a great product then they get swamped and thats just the way it is .
call um up there realy nice peaple they will shoot you straight.
shuppe i guess i am tonto
:flipoff2:
orbitcat 02-22-2003, 07:49 PM Originally posted by Shupee
I guess I'll be the lone ranger on this one but what the hell!!!
I personally have had good luck with these guys in the past. They actually wheel with some of us. And yes they have had supply problems in the past largely due to wheel manufacturors being behind with shipments.
so rather than dog a brother out on here give them a chance and call them up and tell them you're not happy. If you don't get any satisfaction them you can talk shit all you want
IMO, I don't think having a manufacturer behind is reason enough to send out this type of work. I also don't think I'm talking shit. If you read the first post and the subject, I even ASK if this is normal. I told my friend to call them up and or send them back. He doesn't want to hassle with it and wants his rig done. Having it sit on jackstands for another 4-6 weeks will not get it closer to completion. I am only passing along information that I have personally observed and didn't like, since I did put in my $.02 and told my buddy that i'd buy a set after looking at their website. I even got the information, price and part number for him so all he had to do was call and give them a CC#. So, if you are so inclined, forward this thread to them if you like.
SeaBass44 02-22-2003, 11:54 PM I don't think he is talkin shit here, after all .......they got boxed up in that condition so the people that made them know how crapopy they were before they were shipped out, pretty cut and dry.:mad:
those pics make it look like a home-job attempt
das_jeepinator 02-23-2003, 07:45 AM I see where you are coming from on this your buddy asked for your opinion you gave it they looked good in the pic but up close and personal not so good also having your rig on jackstands suck your buddy should give them a call and explain what is wrong if they want to keep his business they'll make it right IMO with over 17K in members alone on the bb they shouldnt want it to get around that they are sending out a product that is half assed at best the way it sounds from other posts they will make it right if its a safety issue on them I would send them back and get replacements from them or the money back and go elsewhere I could wait 4-6 weeks if it keeps me alive
criscfer 02-23-2003, 09:22 AM I too had some quality issues with TR. BUT, I did call them and they did replace them. They did act like they cared about their customer service.
SeaBass44 02-23-2003, 09:40 AM Originally posted by criscfer
I too had some quality issues with TR. BUT, I did call them and they did replace them. They did act like they cared about their customer service.
So they act on it if you call them on it? Hmmmmmmmmmm not the right way to do it. They should make stuff correctly.........
1poorsucka 02-23-2003, 10:04 AM I got my TRs in 4 weeks as promised. They don't leak, and I thought the craftsmanship was great for what I was going to put them through. I guess if you're going to build a $100,000. show rig, you could have custom wheels CNC'ed, and TIG welded, but I don't think thats the case. I think you're being to picky. Bolt the wheels up, and forget about it. Not trying to be an ass wipe. I think you'll be happy with them when their on.
PLUSH Fab 02-24-2003, 04:29 PM Alright, I'll chime in on this one. Let's get the newbie stuff out of the way:flipoff2: :flipoff2: :) since it's my first post but I've been lurking for quite a while...
I've had THE EXACT same quality issues with TR in the berries, poor welds etc. I can live with that though. They will work just fine no doubt.
I ordered my rims the first week of October and was told 5 weeks.....30 weeks later I get 5 boxes from Trail Ready after numerous delays...still no big deal---this happens.
Leave work early...to get home right after the FedEx guy delivers them (online tracking is the shit) and open the box up to find out they are the WRONG Rims!!
Instead of sending me 8 on 6.5 they send me some 5 bolt pattern...Was so fawkin shocked that they sent me the wrong rims I counted the holes 4 times before it sank in.
So after a call to TR it appears they switched orders with some other dude who was on a 5 month wait also... I was told to call back on Monday.
Monday rolls around and I'm told FedEx will be by on Weds to pick up the rims sent in error...and mine will be sent directly from wherever they are.
The boxes were all tore up from shipping so I had to go buy a bunch of packaging stuff to put the boxes back together (TR said to open them all and veryify the whole order was screwed up and it was) and had them ready on Weds.....No Fed Ex...
Thursday...No Fed Ex and same for Friday. Getting sick and tired of hauling 5-40lb boxes in and out of the garage everyday.
Call to TR and they thought it was already taken care of...I was assured that it would be taken care of....
Today rolls around still No Fed EX , no word on where the hell my rims I paid for are etc...
So after a couple phone calls and a DEMAND for a full refund...I FINALLY got a call back and they said Fed Ex will be out tomorrow and my rims are on the way...
What a mess.
MVM
joes75bronco 02-24-2003, 04:36 PM well I know one thing... I will never buy anything from TR. maybe used from a private seller, but I have heard way too many shitty stories about them.
1poorsucka 02-24-2003, 05:16 PM Was so fawkin shocked that they sent me the wrong rims I counted the holes 4 times before it sank in.
MVM [/B][/QUOTE]
Thats Funny!:laughing:
f0cker 02-24-2003, 05:28 PM arent TR beads the same as avalanche beads? i have only heard good things about TR, and this is the first bad stuff. my friend got the rear corner guards and the rear bumper for his ZJ, in 4 weeks they were at his door, ready to be put on. it was a simple install, or so he said. i was out of town, but the bumper looks good and works great on the trail.
Supergper 02-24-2003, 05:31 PM Originally posted by 1BADZ71
arent TR beads the same as avalanche beads? i have only heard good things about TR, and this is the first bad stuff. my friend got the rear corner guards and the rear bumper for his ZJ, in 4 weeks they were at his door, ready to be put on. it was a simple install, or so he said. i was out of town, but the bumper looks good and works great on the trail.
Essentially yes...Avalanche makes a few minor changes like their locks have 3/8 bolts instead of 5/16 like TRs do and Avalanche cuts their name into the ring...but on the Avalanche rings it still has the TR from Trailready...mine are avalanche...
PLUSH Fab 02-24-2003, 05:48 PM As a little follow up, I just got a call from Chris (as he said he would too) right before he left for the day and everything is cool with the order and on the way.
Big hats off to Chris...TR is lucky to have a guy like that working there. :)
MVM
Azzy2000 02-24-2003, 06:02 PM Originally posted by Shupee
I guess I'll be the lone ranger on this one but what the hell!!!
I personally have had good luck with these guys in the past. They actually wheel with some of us. And yes they have had supply problems in the past largely due to wheel manufacturors being behind with shipments.
so rather than dog a brother out on here give them a chance and call them up and tell them you're not happy. If you don't get any satisfaction them you can talk shit all you want
Not talking shit man... just telling the truth. I like the way the wheels look and they have worked fine so far, BUT they have shitty welds, shitty holes and take forever to get... No SHIT
:rolleyes:
emery 02-28-2003, 09:23 PM how about the aluminum rims? are they as bad of quality and such along wait?
orbitcat 02-28-2003, 09:40 PM I have not personally seen the aluminum rims from Trail Ready. I'm not sure about the lead time either.
I can tell you I am real happy with the beadlocks that Champion did for me on my Weld Super Singles. Took about 10 days to get them done.
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