The following is a condensed version of an actual situation, from today.
Background:
Performed a standard clutch job on a A**H**'s FJ60, (2 months ago) this guy is a retired stockbroker, one of those kind that seems to think he's better than you are...
Mom calls me to the phone, gives me some background, this guy has already informed her that he can't leave a message he MUST talk to me right now.
This is Butch may I help you?

Something has gone wrong in the clutch on my truck, and I need it tommorrow.
Now I'm thinking, "you leave the truck here in Fannin Co, you live in Dallas, we have had no rain, no duck season, why does he have to have the 60 tommorrow?"
I ask is it slipping? no
Will it move the truck? yes
Is it making some kind of noise? no
OK what is it doing?
I drove it to Dallas, and put it in 4WD, and mow I can't get the lever to come out of 4 WD

Now at this point I'm wondering why he did this on pavement, but did not say anything,
I ask him if he tried moving the truck, pushing in the clutch and gently trying to move the lever into 2 wd.
NO I have never had to do this before, something in the clutch is not working.
I try explaining to him what may be going on, and he refused to listen, convinced something in my clutch job had gone wrong, he informed me it was on a rollback and headed to my shop, and the driver would present me with a bill when he arrived.....at which point I informed him that I would pay the tow truck, but if it was anything other than my clutch job the truck would be held until he paid me back.
About an hour later the rollback arrived, I walked out, to talk to the driver, and tell him where to unload it, and noticed new tires on the front HHHMMM 235/75R15, the rears are 30/950R15
Wonder why it did not want to come out of 4WD???
What started out me trying to explain to this idiot why his truck would not come out of 4WD turned into very heated phone call.
Now I get to deal with this idiot tommorrow, and I'll be damned if his truck leaves until he pays me cash the $160 I paid the tow truck driver at which point I'm gonna "fire" a customer.
Still want to be in biz for yourself???
:confused: :mad:
Butch

At least I'm easy - all I wanted was a bit of pipe to blow noxious fumes out of the back of my truck!!!!!

Take a deep breath, let your blood pressure come back down and I'll buy you a Shiner on Thursday!:beer:

Mark, 99.5% of my customers are like you, friends, but man those .5% can sure make you want to go postal at times.
I can deal with anyone, as long as they will listen to intellegent normal conversation.....it's those guys that think they know it all.
I'll be lucky if Josh don't bitch-slap him tommorrow.
We should have taken some pix of Josh's art under your truck so I could be posting that instead of this crap....
Butch:flipoff2: :flipoff2: :flipoff2:

Butch,

In the back of the gas station, where I once worked, at the owner had a sign "If you can't dazzle them with brilliance, baffle them with bullshit". :D

Sometimes you are far better off letting those customers go waste another shops time.

Sometimes it pays to be patient. Stopped off to pick up some Nissan parts at a wrecker. You have to have a parts puller pull the stuff, and he was still out in the yard. Took an extra 10 minute wait... no biggy. Fellow quoted me $80 on the parts, when I got back with the part, he smiled and said thanks for being patient... how about $50! COOL! :)

Tom :usa:

Originally posted by texican
I can deal with anyone, as long as they will listen to intellegent normal conversation......

Better let Mrs. Baker deal with him then.

:flipoff2:

Luckily, I haven't had anything like that happen here, yet. Blow it off...It will all work out in the end.

Butch,
I used to own a Custom Sheet Metal shop and one thing we lived by was, "the customer is always right"....had to bite my tongue more times that I wanted to.....but it's always the stinking bastages that try your patience....in the long run, if you have a successful business....it's much more rewarding to work for yourself than for someone else....you just have to remember all of the good things about being self employed....have fun dealing with the bastage tomorrow...I don't miss that part of self employment....good luck....

Originally posted by proffitt'scruisers
Luckily, I haven't had anything like that happen here, yet. Blow it off...It will all work out in the end.

Proffitt, this is not typical Cruiser owner, nor is he a typical Bonham Tx customer.
We probably deal with a lot more people than you do, if your business is what I imagine it is.
Chit liike this happens once a year maybe, I've only fired a couple of customers in 25 yrs, but this one is getting it.
Butch

hay i feel for ya,my customers ( owners) seem to like to change floorplans,doorways,windows and everything else on a whim.do what i do,tell them it is going to be an EXTRA and make shure you smile:D in your case tell him there is going be an asshole fee of 20 bucks and wach him hit the roof!that should bring a smile

Damn Butch, he's gotta be a real a-hole to piss you off for real... I think your record of fired customers speaks for itself.

I guess its part of the territory.

At least you can fire your customers if they are a-holes... I can only in rare occurences fire my management chain. :D

if your business is what I imagine it is.

What do you imagine my business is?

Mainly Cruiser or 4 wheeler guys, lots of big ticket modifications, or total builds.
wrong?

Mine is a lot of normal run of the mill maintenence, on daily drivers and lots of tires, alignments and exhaust work.

I think last year we averaged 22 invoices a day.
We don't do seperate invoices on flats, Inspections, and little stuff the customer does need synced to a particlular car.
I run a cash sale invoice daily to cover that stuff.

How would you have handled the same situation?

Butch

Probably the same way you did. Take it easy with the guy and then bitch like hell about it later.

We do quite a bit of maintenance and small ticket items but mainly with established customers. My buisness is kind of out of the way so we don't get many walk ins. We are also a full service body and paint shop, and it is in this area that most of the non-cruiser business is .

Ahh, how much fun that nastiness can be.

I do this on a daily basis, service advisor in a large garage, which services anything under the sun. Last year we grossed 1.3 million canadian in labour alone, so we see a lot of cars.

I've been thrown alternators, insulted, attacked, and witnessed many other altercations. You learn to grow a thick skin and deal with problems before they arise, but screaming idiots are not fun, now matter how you handle them.

If I were you, I'd call the police to report the altercation, so they know your side of the story first, then I'd call Toyota and get a fax of a service bulletin stating that mismatched tires voids your warranty and blows up transfer cases.

I would then bill him for the towing, and demand an apology before releasing custody of the vehicle. The apology humanises the whole thing, it might actually defuse him. Usually though I'd probably piss him off to the fullest extent just for kicks - the 20$ asshole fee sounds good, or perhaps a storage fee of 10$ for overnight parking.

Personally I would just tell him that he has proven himself to be a complete idiot and that you refuse to ever work on his vehicle, ever again, and that you'll be telling everyone you know that he's a coot.

You just can't argue with stupid, no matter how hard you try, so make sure he never comes back, EVER.

he butch! make sure you charge that dude the obligatory "asshole" fee, otherwise known as "storage fee" if you feel the need to be politically correct!:D

i certainly feel your pain and sympathise; i was a service-manager at a very busy automotive repair shop for 7 years and don't think i'll be going back to having to deal with the general public anytime soon.

have a cold one and it'll be all better tomorrow.:D

Butch, I used to get at least one client a year who thought that because he was an American that automatically made him a bigshot in Venezuela. Pushy, arrogant, condescending towards my guys. Twice in four years I threatened to leave a client at a small outback town, and only one of them called my shot. Took him three days to get back and by the time he was on his plane back home he even had the American embassy involved...what a prick! :mad: :mad:

Take a handful of dry beans and toss them in the gas tank. A-hole drives off, when tank gets to a certain level beans clog fuel intake motor sputters out, A-hole pulls over and calls AAA. By the time AAA arrives, beans have floated away and voila the truck fires right up. A-hole drives off, and low and behold the same thing happens again. :flipoff2: Some people just don't get it and prefer to be angry. Good luck tomorrow.;)

Hey Tex, you don't know me personally, but I have worked and managed a few shops and have had this problem before, just like every other shop owner/manager.
It always seems to be the right thing to want to kick his teeth in and then "fire"him. But I can speak with great certainty that as a shop/ business representative, you will benefit much greater in the long run if you take this negative and turn it positive by explaining to him what has happened, then he will understand how it is completely unrelated to the clutch job. Then he will pay his bill and walk out the door with his tail between his legs.
If you act negative to his negative then the cycle will go on forever. Remember, he has friends, too. They drive cars and have money to fix those cars. You would like their money as well right? I sure would. Anyway, his friends probably know he is retarded and don't care! They just found a high quality repair facility that I can trust my vehicle with!!

Do what you think is best for all parties.(you, him, business, bank account, etc.) But I can tell you from personal experience, I have
never lost by going positive.

And BTW, I am not some freak in Neverland just trying to blow your skirt up!! I am from the South, born and raised all my life!!
Redneck to the bone, Farmer's tan and all!!! All my family is scattered all around the south. I lived in Alexandria, LA. for a few years. Did a lot of fishin' on Toledo Bend and some other places close to Nachodoches. Raised in San Anton for a few years as well. But that a whole 'nother thread!!

Talk to ya'll later!!
Richard
Kruzrtek
kruzrtk@xmission.com

Originally posted by kruzrtek
Hey Tex, you don't know me personally, but I have worked and managed a few shops and have had this problem before, just like every other shop owner/manager.
It always seems to be the right thing to want to kick his teeth in and then "fire"him. But I can speak with great certainty that as a shop/ business representative, you will benefit much greater in the long run if you take this negative and turn it positive by explaining to him what has happened, then he will understand how it is completely unrelated to the clutch job. Then he will pay his bill and walk out the door with his tail between his legs.
If you act negative to his negative then the cycle will go on forever. Remember, he has friends, too. They drive cars and have money to fix those cars. You would like their money as well right? I sure would. Anyway, his friends probably know he is retarded and don't care! They just found a high quality repair facility that I can trust my vehicle with!!

Do what you think is best for all parties.(you, him, business, bank account, etc.) But I can tell you from personal experience, I have
never lost by going positive.

And BTW, I am not some freak in Neverland just trying to blow your skirt up!! I am from the South, born and raised all my life!!
Redneck to the bone, Farmer's tan and all!!! All my family is scattered all around the south. I lived in Alexandria, LA. for a few years. Did a lot of fishin' on Toledo Bend and some other places close to Nachodoches. Raised in San Anton for a few years as well. But that a whole 'nother thread!!

Talk to ya'll later!!
Richard
Kruzrtek
kruzrtk@xmission.com

i like this one, make them understand the situation, i can see where you come from butch, frustrating to say the least, we get them all the time, and they think they deserve a discount. Tell him all about it and explain it, then take the t-case off "fix it" thats $160, covers the tow, SWEET ;)

I feel your pain as well cruiser brother. I ran a small business for several years a lifetime ago and can still recall the few isolated cases where I had to deal with someone like this. My words of wisdom are to keep the high groundas you already have it. You know you are right and he is an idiot. Calmly explain the cause to him - even if he doesn't want to hear it - or don't let him take the truck. If it makes you feel any better it aint any better on the other side of the street. I now run a manufacturing facility and have to sometimes deal with customers who buy millions of $$ worth of product from us yearly but are not willing to admit when they are wrong. Example: customer has been buying the same product, same specifications for three years. Runs this product on several lines daily. Has a problem on one line and claims the product is at fault. Wants credit for the defective product and lost production. Product is tested and is within normal specifications. We move the "defective product" to another line in his operation and it performs flawlessly. Customer refuses to admit that he MAY have a machine issue???? Long story short - there are a$$holes everywhere you go. At least you have the option to "fire" your customer without risking your own job. Rant off - hope it helps.

my wife owns her own heath insurance brokerage.....the stories she gets just amaze me some days. No wonder she dumps $$ every week on a massage!!

Originally posted by 60seriesguy
Twice in four years I threatened to leave a client at a small outback town, and only one of them called my shot. Took him three days to get back and by the time he was on his plane back home he even had the American embassy involved...what a prick! :mad: :mad:

:eek: classic ;) note to self: "don't piss off 60seriesguy"

Originally posted by texican
Mark, 99.5% of my customers are like you, friends, but man those .5% can sure make you want to go postal at times.


i'm sure Bobby Long is thinking the same thing right now.:(


go to this (http://www.beproud.com/gay-pride/stickers-rainbow.htm) page, order a couple of stickers and place them incognito on the a$$hats rig before they leave, smile and wave really big as they are driving off!

this one may be more appropriate for you Texas boys.
http://www.gaymart.com/stickers/3small/Sticker114.gif

although this one is more discreet
http://www.gaymart.com/stickers/3small/stikr15.gif
:laughing: :laughing: :laughing:

That really sucks Butch. It really pisses me of to hear these stories. They think because they have some $$$ it gives them the right to be an A**Hole and treat other people like crap.

If he is not willing to pay for the tow, I'd eat the cost and refuse to work on his vehicle again. Not sure if this guy in the the LSLC club or not, but it is NOT acceptable behavior.

Some people in their infinite wisdem thinks they're always right. They're usually some dumb a$$ MF that don't have a clue what the F is going on.

Charles

Chalkboard, chalk, and bat. Put a new set of tires that match the front (or rear)
Explain how 4x4 works and the result of not using the same size tires. Give him back the bill for the towing, tires, and transfer case service. Put him on a do not service list. (you know, the one I'm on) Gives you any grief use bat. Fawk him you don't need a whiny, I blame everyone else for my mistakes, and can do no wrong customer. :mad: :flipoff2: :)

Think of your happy place.

It should come as no surprise when folks like Danny Warden or Bobby Long call it quits in dealing with the public. Good will and patience with jerks can eventually just run out. I always try to go out of my way and say an extra thank you to folks who do work for me -- hopefully to make up for the kind of treatment Butch described.

Butch, I'll put in my .02 here. Try firing one of your employees that has 4 kids and is about to get evicted from his apartment, Oh yeah, right before Christmas. You get the point. After that if you can deal with it, this guy will be no problem. I know it can be a pain, but do you really want to go work for someoene else??








I thought not. Good Luck,

Scott

if you haven't taken it out of gear yet, wait till he shows up, Jack up the front, or have him back up and take it out himself. If it's already out, put it back in, drive around a bit. When it won't come out, park it and wait for the idiot. Charge him $200 for offroad driving instructions.

On a another note.. I think it is very sad that it is a fellow LC owner that is being the A$$H**e

Originally posted by fj40charles
On a another note.. I think it is very sad that it is a fellow LC owner that is being the A$$H**e

Sad but true. Ability to pay for a LC is not limited to non-A$$H**es.

Between people like that and the hassles of employees and the IRS 940/941 crap, I am glad I am no longer "self-employed."

I think it would be a great idea to record your conversations with him and then post them here. I allmost fell out of my chair with laughter from reading the post, a recording would be great. Or maybe a pic of his face when he realizes he is a complete moron. Good luck

Serenity now, serenity now, serenity now.

If that doesn't work kick him in the jewels and sick smootas on his :rainbow: ass!

After sleeping on this, I have a plan, it is the high ground, I have the wifes 60 here, and am prepared to swap all the tires/wheels from one to the other to show him the problem will move with the incorrect size tires.....
If he gives me any more crap though, I am prepared to handle it from there.
CK he is not an LSLC member, or even a Cruiserhead.
He got this truck by marrying a widow whose husband was an enthusiast, it really means nothing to him other than being a 4wd he can duck hunt out of.
Great comments across the board.

I'll post later tonite.
Butch

:flipoff2: :flipoff2:

I just had a thought...What tire store would let a customer do this to a 4wheel drive anyway? I realize that the customer could have taken in the two rims and had the tires mounted, but based on your description of him, he doesn't seem like the type.

btw He got this truck by marrying a widow whose husband was an enthusiast

This is why when I die, all of my cruisers are going to be burried with me.:D :D :D

Originally posted by proffitt'scruisers
What tire store would let a customer do this to a 4wheel drive anyway?

Pep boys will do it. My wife's friend and work had this happen. She bought 1 size tire, and ended up with that size on the front and 2, yeah I said 2 different sizes/tires on the back. :rolleyes:

Butch, good luck with that fucker. Some people just don't understand anything, this guy sounds like one of them. Moron.

Originally posted by texican
He got this truck by marrying a widow whose husband was an enthusiast, it really means nothing to him other than being a 4wd he can duck hunt out of.


I'm surprised the guy could figure out how to LOCK THE HUBS!

As to some folks are just clueless... classic was the '83 Wagooner (OK, didn't know better) I bought from the widow. Husband passed away, and she kept driving it. She finally STOPPED driving it when she got home and no brakes... hitting the garage door.

So... what is so amazing about that. The front caliper had worn pads off, the backing material of the pad off, and finally the caliper puck had MACHINED through the rotor, before finally failing and popping out. Just glad she didn't kill anyone... but she must have driven it with metal to metal for YEARS and never had it checked. I still have nightmares around that J**p!

Tom :usa:

Originally posted by proffitt'scruisers
I just had a thought...What tire store would let a customer do this to a 4wheel drive anyway? I realize that the customer could have taken in the two rims and had the tires mounted, but based on your description of him, he doesn't seem like the type.

btw

This is why when I die, all of my cruisers are going to be burried with me.:D :D :D

They are some off brand "Pathfinder" hell there are f'n idiots selling tires, people that don't even realize you can't put a 16.5" on a 16" wheel. Konwing this guy he proabably priced the 950 and went for something cheaper.
There's not a Cruiserhead in this world you can trust to bury your Cruisers with you.

:flipoff2:
Butch

pep boys will do just about anythign....not the brightest of people working there.

Originally posted by wngrog


Better let Mrs. Baker deal with him then.

:flipoff2:

Hey Nolen...........Mom wants to know if you think she can only talk in un-intellegent conversation????

I already explained, that you know she is the baddest MOFO on the premises, that did not fly too well either:flipoff2: :flipoff2: :flipoff2:

Butch

The whole situation sucks. Do your self a favor and grab the dig. Cam and document the situation, make some notes then move on. If the num nut is not willing to listen send him packing. Your time is more valuable that this guy.

Mark

the situation sucks that for sure..

I dont run a cruiser or repair business but I do run a dog training business.. 95% of my job is customer service. 5% is working dogs..

Some times you just need to bite your tongue and explain to the guy.

I would put the same size tires on the front and show him how it works. then put his tires back on and show him how it doesnt work. Sure its your time but it will work out in the end..

Try dealing with some one that has had there dog in different trainers classes and the dog doesnt know pop and the customer wants to know why its acting this way or that..

Idiots are the reason I changed jobs 6 months ago. I couldn't handle dealing with pompous customers who think because they have a PhD that they are all knowing in every aspect of life. :mad:

The customer is not always right.

Now I am on the other end of the situation and get to make someone elses life miserable :flipoff2:

Good-luck!

So it is the next day, What happened?

Originally posted by texican


Hey Nolen...........Mom wants to know if you think she can only talk in un-intellegent conversation????

I already explained, that you know she is the baddest MOFO on the premises, that did not fly too well either:flipoff2: :flipoff2: :flipoff2:

Butch

My comment is if this client wants an intelligent conversation, she had better talk to Mrs. Baker......don't be flippin' my jive to your mama! I want to be able to come to Bonham again!

There has never been a shortage of idiots and a$$ h@les in the automotive industry, but I would look at this as an opportunity to sell him a new set of "correct" tires to go with the new suspension and ARB bull bar.

Think Add-ons! :D

That would be sweet revenge that you can spend. :beer:

Owner just left, I felt like a school teacher, showed him the owners manual to my wifes car, where it tells you how to operate the 4wd.
Assured him that once he gets the same size tires size tires all the way around his problems would be gone.
I offered to install the tires and wheels on the wifes 60 to show him but he did'nt want that done.
Don't know that I will do any work for him again, but I'll probably forget this episode by next time:flipoff2: :flipoff2: :flipoff2:

Butch

nice work ... he did pay for the tow truck trip didn't he ?? :D

- jack

Originally posted by morpheus
nice work ... he did pay for the tow truck trip didn't he ?? :D

- jack

Of course.......no F'n way I'm taking that hit when I have 2 wreckers sitting here that could have gone to get it.
:D
Butch

I'm glad to hear that everything worked out. Did he mention anything that would lead you to believe that he was sorry for all of your trouble? Did he offer to pay for towing or did you have to bring it up? Some people are so F'n stupid and have their head up their A$$.

haste makes waste ;)

I had a guy call and try and buy a FJ45, he waited to long and it sold. He tried baggering me on the price and he lost out in the end.

He later called asking me to find him another FJ45, I found one and purchased it sight unseen and shipped to me.

Drove the truck 300 miles with my wife and kids to meet with him, truck drove well and did not burn any oil.

He calls me once hes home bitching about the split rims and said they were rusted inside (like I got exray eyes). He wanted cash for the new rims he had to purchase in order to get his new tires balanced. Being the fool I am I gave hime some cash for new rims.

Couple weeks pass and he calls me back and claims the engine is toast, burning oil. Wants me to give him 5 grand for a new engine. I deliberate for some time and speak with friends, the advice I was given was " you never give this guy enough dough".

I ignored his calls and after some threats to sue me I gladly said go right ahead.

Couple weeks pass and I spoke with a couple of people interested in this FJ45. I called him and told him I could sell it for what he paid, plus the new tires. He wanted another 6 grand on top of that for his time?

Ya it sucks some days and I do not sell cruisers anymore, just restore them. Lot less headache and I am enjoying my job more.

Last full restoration I finished took almost 500 hours and I figured my wage to be around 6% dollars a hours, damn depressing.

Life is one big ass learning curve.

Rob

Must mention of the 23 cruisers I have sold south of the line only 2 negative feedbacks from buyers.

3 have resold and in all 3 cases the owner sold for more than they paid for the truck from me.

Bye for now.

Rob

Oh ya forgot to mention there are 3 in Texas, two I sold and the third I just help import.

One of those dudes is slinging a .45 and last I heard still looking to get me.

I have heard you can see him cruising around Texas in a sweet looking BJ42 with a pipe sticking out the side of his mouth and one big ass grin.

Rob

Originally posted by proffitt'scruisers


What do you imagine my business is?

AN UNDERGROUND COCAINE SMUGGLING RING THAT TRANSPORTS THE GOODS IN INSANELY LARGE TIRE WITH THE BEAD BOLTED DOWN WITH SOME SORT OF LOCKING DEVICE TO STOP THE DRUG DOGS FROM SMELLING IT....


I KNOW WHATS GOING ON...

What was his response/attitude after you schooled him on proper tire fit-ment?

Originally posted by FIXXXXAH


AN UNDERGROUND COCAINE SMUGGLING RING THAT TRANSPORTS THE GOODS IN INSANELY LARGE TIRE WITH THE BEAD BOLTED DOWN WITH SOME SORT OF LOCKING DEVICE TO STOP THE DRUG DOGS FROM SMELLING IT....


I KNOW WHATS GOING ON...

My thoughts exactly :flipoff2:

Originally posted by LCOwner
What was his response/attitude after you schooled him on proper tire fit-ment?

About the same as when my wife tries to share what she saw on Lifetime or Oprah.....ambivalence.

Butch

If you want to trade with me and try unemployment for a while I would be happy to make the drive. :shaking:



Man... . I gotta find a job before I go :mad:

Originally posted by proffitt'scruisers
I just had a thought...What tire store would let a customer do this to a 4wheel drive anyway? I realize that the customer could have taken in the two rims and had the tires mounted, but based on your description of him, he doesn't seem like the type.

btw

This is why when I die, all of my cruisers are going to be burried with me.:D :D :D

as cruiser rg says:

when i die, i want to be buried in my cruiser, as there ain't a hole it hasn't got out of :D

Originally posted by FIXXXXAH


AN UNDERGROUND COCAINE SMUGGLING RING THAT TRANSPORTS THE GOODS IN INSANELY LARGE TIRE WITH THE BEAD BOLTED DOWN WITH SOME SORT OF LOCKING DEVICE TO STOP THE DRUG DOGS FROM SMELLING IT....


I KNOW WHATS GOING ON...

ROFL INGENIOUS!!!!

OK Butch, did pissing in his gas tank give you a little satisfaction? Dont deny it, we all would have done the same or worse.:D

Next time don't be such a pain in the arse :-)

I hate that shit with a passion. People like that do NOT deserve to drive Toyotas. They should be driving Chevies or J**ps.

Originally posted by BumperJumper
I hate that shit with a passion. People like that do NOT deserve to drive Toyotas. They should be driving Chevies or J**ps.

I actually agree with this if Toyota is changed to FJ40's. :flipoff2:

Originally posted by LAME


I actually agree with this if Toyota is changed to FJ40's. :flipoff2:

LOL

can we leave flatfenders out of this too??

:flipoff2:

Originally posted by Jason M


LOL

can we leave flatfenders out of this too??

:flipoff2:

The hundreds of thousands of Grand owners far outweigh the few thousand of us that have flatties:flipoff2:

i guess i am lucky all my customers have been a pleasure to deal with albeit it's only been a year in business .
the only thing i get now and then is the customer that orders something on monday and on tues morning calls asking how come it's not there yet ...
most people dont understand the custom truck building process and think that parts are always on the shelf ready to go thats is far from the case wether your building an fj40 a dragcar , boat ,motorcycle or anything custom .. we all forget what the word "CUSTOM" is at times .
other then that i love the people i deal with and i get to bs about rockcrawling daily

it dont get much better

alan

I got my 1 ton tie rod ends and drag link from Alan www.rockbuggysupply.com and it arrived very quickly. It arrived in about 10 days from time or order.

Having to wait is no big deal for me. It is part of the buildup and things take time.

Let's see how long I've been waiting for my stuff.....

Atlas from Jess www.highangledriveline took about 3 weeks to arrive after ordering.
Coilovers from www.raceshock.com took about 3-4 weeks
Heim joints from Tuthill took 7 weeks
My custom D60 axles took about 8 months to build.
I ordered 7/8-18 taps from etaps and it arrived in 3 days.
VSS to Atlas cable from Nevada speedometer arrived in 3 days.
My rig has been in Jewell's shop since January of this year.
I hope to get it back in the next 3 months. I guess I might have more patience than most people when it comes to building a custom rig.

I guess the moral of the story is... be patient and plan ahead. Don't try to build a custom rig 2 weeks before a major event. You'll only get real frustrated waiting for parts. Also, don't spend money with vendors that will charge your credit card BEFORE it is time to ship. Be very specific about time frames. I knew about all of the above time frames so I was not upset or disappointed about waiting.

Charles

Disclaimer: not affliated with any vendor. I paid for all my junk.

Should have just made him eat some of that Baker Chile I've heard so much of. :flipoff2: :flipoff2: :flipoff2: