Anyone know what the deal is on the "lifetime warranty Long's" we purchased from Bobby?
:beer:

I don't know the answer to your question... but I want to see this 15" narrowed pickup. Post up some pics.

Phone: (253) 847-8254

I don't know!!!! Why don't you call Bobby!!!!!:rolleyes:

DH just the bed is gutted and narrowed

Demo got it thanks


OOPS didn't call Bobby yet cause as you've probably noticed, Camo and others that now distribute Long's are on here often.
Thought that since Bobby obviously doesn't want to deal with the customer side of things, maybe someone else knew.
[!!!:rolleyes: ]?


:beer:

Originally posted by Jet
Anyone know what the deal is on the "lifetime warranty Long's" we purchased from Bobby?
:beer: did you brake one? if not why even think about it and ster up a mess look what the last long post got us when all skytone needed to do was call bobby and be done with it but NOOOOO.so if you broke one call him if not do some thing els with your time:confused:

Thanks to everyone who fawked up a good thing :mad: :mad:
I was prepairing to order a set of longfields from Bobby when I herd that he was calling it quits, and we all know why... Had my barfs out and ready to ship out to bobby and everything! It was a sad day! for me anyway! (almost sold my toy axel that same day I found out).....Later I herd that they were still going to be available through a middleman(s).things were looking better but prices are up and no core and no warranty, but at least thay are still available. The warranty thing didn't bother me because I know they are still the best thing to happen to a toy axel, not to mention new barfs are used which should make for stronger longs
Thanks to everyone who convinced Bobby not to quit:D :D :D :D
Now all I have to do is save a bit more cash to get my longs
:D

Demo & OOPS, Called Bobby he said too bad you're fawked.

Toy4rox, Of course I broke one [actually three in the last 9mos. not counting the ones my customers broke]or I wouldn't waste my time asking.:rolleyes:
As far as stirring up a mess, you posted a reply without knowing the ansewer to my question. So why don't you do something else with your time. I'll resist voicing any suggestions I have for you.:flipoff2: Any other comments you've got feel free to email them to me and not waste the time of the other people on the board.

Just so everybody knows: I'm not slamming the Longfields. Even though they are not as "unbreakable" as many people claim.
I run a beat old stock 22re dual cases and only 35's. I wheel 2-5 times a week and compete every couple of months. I've personally wore out and broken 3 possibly 4 Long's. If you wheel enough everything wears out and breaks eventually.
The Longfields are definately the best product made for the Toyota axle.

:cool:

Originally posted by Jet
Demo & OOPS, Called Bobby he said too bad you're fawked.






If you had a lifetime watentee, I don't see how he can do this? Everyone sdays how stand up he is, are you 100% sure he said that? HE CAN NOT LEAGALLY DO THAT:(

Originally posted by Jet
Demo & OOPS, Called Bobby he said too bad you're fawked.



If you're breaking that many Long's you should probably reconsider your driving style and double check your steering stops.

Originally posted by SeaBass44


If you had a lifetime watentee, I don't see how he can do this? Everyone sdays how stand up he is, are you 100% sure he said that? HE CAN NOT LEAGALLY DO THAT:(


I ran this by a couple of our company attorneys when the Bobby was quiting the business thread was hot and YES HE CAN. If there is no line item in the pricing that says you are paying for a warranty.

So all a business has to do is put it writing that the warranty policy has changed and that is that.

May not seem right to some but the fact remains any business can.

Originally posted by mda



I ran this by a couple of our company attorneys when the Bobby was quiting the business thread was hot and YES HE CAN. If there is no line item in the pricing that says you are paying for a warranty.

So all a business has to do is put it writing that the warranty policy has changed and that is that.

May not seem right to some but the fact remains any business can.

Wow :( , sure I can belive that.

Originally posted by balls out yota
Thanks to everyone who fawked up a good thing :mad: :mad:
I was prepairing to order a set of longfields from Bobby when I herd that he was calling it quits, and we all know why...

????for the most part the only people who had ligitamate warranty breakages live in AZ or near the hammers and they found sooo much more freedom in wheeling there toys, since the longfields, that they could give a rats ass about the warranty.

it was a couple of idiots(no names) that refused to do regular maintenance and properly adjust their steering stops(and probably failed to reiinforce the tab on the axle) that pushed mr longfield into over whelming frustrations, especially after the idiots public display on the PBB forum...

regardless, i now have a set of longfields with no warranty, thanks to the above mentioned, but went and got another set for my new vehicle because changing birfs out in the pouring rain, in the dark, naked, sitting in mud, with pinecones and small rodents in my ass isnt my idea of fun(only becuase of the mud):flipoff2:

Driving style isn't likely to change.
I've strengthened my steering stops and adjusted them out to restrict steering beyond what was recommended. Product is good things just wear out after lots of use


:cool:

Originally posted by Booger Weldz


and small rodents in my ass is my idea of fun(only becuase of the mud):flipoff2: :D :D :D .

Originally posted by Jet
Driving style isn't likely to change.
I've strengthened my steering stops and adjusted them out to restrict steering beyond what was recommended. Product is good things just wear out after lots of use


:cool:

Then don't bitch about the warranty. Simple as that.

High toy, I wasn't bitching about the warranty, I was asking so why don't you BLOW ME.
Newer Long's are supposed to be good to 35+ degrees, mine are at 30 or less.
I drive pretty slow and careful on the trail and in comp I normally try to go slow and easy to start then do what ever is necessary to complete the obstacle. So since I haven't broken any thing in 2 comps and about 6-700 miles of off-road use, Farmington,Cedar,Moab, etc..
So High toy what am I not supposed to bitch about ??
Bottom line is I bought the Long's with the warranty. And now that I need it I get fawked. Also what about my customers who bought Bobbies BS with the warranty. When their junk breaks I've got to tell them they're fawked too.


Bad for business cause I mistakenly told them Bobby was a stand up guy with a good product.

Bottom line is We paid for our warranty, and now we're getting screwed out of it.


There now I've bitched some, and you can still KMA :flipoff:

Originally posted by balls out yota
Thanks to everyone who fawked up a good thing :mad: :mad:

:D


actually nobody fawked up a good thing. the products success is what caused the colapse. the product works, the product was and is in high demand. bobby was not and is not in a position to deal with the huge amount of time it takes to do the customer service portion of the business. he became frustrated with the fact he was spending all day on the phone and not getting any time to build the product. it got to he point where he was so frustrated by the cycle that he just wanted to shut down. i was able to convince him that selling through distributers would solve the problem. yes it cause the price to go up. that sucks for you guys but as a company the distributer need to make a buck and it is necessary to make the product available.

Never complained about the new price.

Originally posted by Jet
OOPS didn't call Bobby yet cause as you've probably noticed, Camo and others that now distribute Long's are on here often.


:beer:

i have not commented on the warrenty of his older products because he has not made it clear to me what his intentions are. when he does i will let you guys know. in the mean time if you have a busted birf then call bobby and talk to him.

Originally posted by Jet
Also what about my customers who bought Bobbies BS with the warranty. When their junk breaks I've got to tell them they're fawked too.


Were you reselling the product under a resellers contract? If that is true the details should be outlined in that contract and there should be no questions.

If you're reselling the product without, then I'd (IMHO) say that was a bad business move.

If you're just recommending that your customers buy them and you're only charging to install them I don't think that would put you in a bad situation at all. You recommended to your customers a proven product that nobody seems to be able to top. They need to look at how many stockers they would have gone through if you had not recommended Bobby's product.

Depending on your answer you're either golden or.....???????????

Hey Camo....How bout you offer a warranty for a percentage of the price of a new longfield(sell insurance)4wheelparts offers such a deal usually for I think @ 10-15%.And going off of past results(2000 sold 20broken)you could pocket a little extra cash while giving the customer "piece of mind" in writing spelling out the customers and you responsibilities(what is covered what is not and how long the coverage lasts)

Just my .02 Brett

Originally posted by camo



actually nobody fawked up a good thing. the products success is what caused the colapse. the product works, the product was and is in high demand. bobby was not and is not in a position to deal with the huge amount of time it takes to do the customer service portion of the business. he became frustrated with the fact he was spending all day on the phone and not getting any time to build the product. it got to he point where he was so frustrated by the cycle that he just wanted to shut down. i was able to convince him that selling through distributers would solve the problem. yes it cause the price to go up. that sucks for you guys but as a company the distributer need to make a buck and it is necessary to make the product available.

I can understand all of that and why he doesn't have the time to deal with the customer and make great products and devlopement of new ones. But now that the problem is taking care of with the new distributor's doing the customer side of the sale, I would think that that would only strengthen the case to have, and keep, the warranty.

I have a question.....how many straight front axles are there left in the US? aren't we all going to be looking for something else soon anyway?

Dave

MDA , golden

:cool:

Originally posted by Arizona Zuk
I have a question.....how many straight front axles are there left in the US? aren't we all going to be looking for something else soon anyway?

Dave

The price will go up.

Originally posted by Arizona Zuk
I have a question.....how many straight front axles are there left in the US? aren't we all going to be looking for something else soon anyway?

Dave


they do make after market CV, standard ones and they are only about 120 bucks each, I think these are what bobby is treating so i dont see this being a problem. As for people wanting them for SAS i can see what you are getting at.


NICK