So I finally decide the radius arm bushings in my front lower links have to go, and I'm going to replace them with the RE cartridge joints.

I called PIG at polyperformance.com.

Because I'm a million miles and 4 time zones away (suprisingly he wasn't in the shop at 04:00 hours ;) ) I had to leave a message

Dude calls me back right away - long distance, even tho it's a piddly sale of 2 joints.

He patiently listens to my story of needing them shipped to some 3rd party who will truck them back across the border with some other stuff, bla bla bla, then we realize he can't take my Cdn CC over the phone.

So he trusts me - ships the product, and later e-mails me a total so i can pay-pal him.

Then - later the very same day automaticly sends a UPS tracking e-mail.

All for a piddly sale.

Thanks Dave!

(I've spent $2k before at other places and tried to get a tracking number 2 weeks after stuff supposedly shipped and it was like trying to pull teeth - I hate that)

Yeah Dave is awesome.

Thats great to hear, I only recently met Dave, while at a competition. I was impressed with his proffesional demeanor, and plan to do buisness with him in the future.

Man, no-one in AU even knows what customer service is :eek:

I concur, Polyperformance kicks a$$.

Excellent service, great to talk to, very helpful.

Not bad ads in the vendor section either, speaking of I think we need a new one!

Thanks Dave for your support:beer:

Dave sold me some coilovers and even though I am stupid about spring rates and valving he stuck with me with great patience and lead me to what I needed. His service is fast and he knows his stuff! Highly recommended

Yea Dave patiently answers all my stupid suspension questions, and has always gotten my orders out promptly. Plus he lets me chill under his tent at comps which is nice when the temp is 154degrees :D

Originally posted by ROKN ZJ
Yea Dave patiently answers all my stupid suspension questions, :D

Why, are you thinking about adding suspension to that sled one of these days? The extra weight is really gonna make it hard on the forklift.:flipoff2:

:flipoff2:

Yea I'm working on things for next year. This year was just practice... I'm trying to learn as much as I can to keep us off the forklifts.

Originally posted by ROKN ZJ
:flipoff2:

Yea I'm working on things for next year. This year was just practice... I'm trying to learn as much as I can to keep us off the forklifts.


Im just forkin with ya, my rig has spent its fair share dangeling from the forks too.

Too all:

Thanks for the kind words, I really do appreciate it.;)

To Jwag, you should see what I have in the works for the next add in the vendors fourm................ :bender: + chicks = :confused:

I ordered a bunch of stuff from Dave and I think he called me more times than I called him during the whole process just to make sure I was getting exactly what I needed. And guess what, I got exactly what I needed the first fawking time! Can't say that about many vendors anymore. Way cool to deal with!
:beer:

Originally posted by PIG
you should see what I have in the works for the next add in the vendors fourm................ :bender; + chicks = :confused:

I can't wait! :D

I sure love the Pig too. Pretty soon he'll have a sweet rig to showcase all of his cool products too. B

Originally posted by Lance


I can't wait! :D

One order of TA Ta's and farm animals com'in right up.

Originally posted by SLO_Crawlers
I sure love the Pig too. Pretty soon he'll have a sweet rig to showcase all of his cool products too. B

Yes, the new pig mobile should be unvailed at the next JV trip next month.

Dave has also helped me on alot,,,,,,set me up with some killer suspension parts and made sure it worked to my liking. Without a doubt, I'll be a repeat customer.

Yeah, Pigs cool, ..........................to bad he's gay.

BTW that bender kicks ass.

Not doubting Pigs's service as there are lots of people to attest to his nature as a good man.

But my question to you Bill is this. Do you tell them that you are "Billavista from PBB"? Or do you just give them a number a name like a normal person?

I know that if I was contacted by a big name from the PBB and was asked to do a service you would get ALL of my attention for fear of a bad review.....but maybe I am just paranoid.

Reason I ask is this. I am in Alaska. I cannot meet any of you at these RC events and me and most of the guys I know rely on the internet (this site specifically) for product reviews. I have and will continue to buy stuff from the vendors here on the PBB. Just trying to satisfy my curiosity.

Yep. Dave is a great guy. I just ordered my new FOX air coils from him and got my UPS tracking # last night. I can't wait to put those under my new comp buggy for the "SuperCrawl". Hell, I was in San luis obispo for business and he invited me over to his house and had a beer with him. I believe all of his Cal Poly Alums are all in the suspension / motorsport business. Daren

Originally posted by Thrashed ZJ
Not doubting Pigs's service as there are lots of people to attest to his nature as a good man.

But my question to you Bill is this. Do you tell them that you are "Billavista from PBB"? Or do you just give them a number a name like a normal person?

Alaska, Dave didn't know me from a hole in the ground when I first met him, but he did his best to help me out when I needed it. As I said hes always quick to answer all my questions, and get me what I need. I think he treats all his customers the same, with great service.

Hal

I just saw that also Dave's Dana 60 flanges are in Petersons this month on page 56. Give it up for the skull and cross bones.

Originally posted by ultimatebronco
I just saw that also Dave's Dana 60 flanges are in Petersons this month on page 56. Give it up for the skull and cross bones.

Damn, I haven't even seen it yet.......

Hal: You shocks are leaving today. Sorry for the delay, one of them had a bad shrader valve so I was waintin for parts.

To the dude from the bay area that sent me an email ysterday about a bender..... If you can read this call me. Our email fvwaked up yesteday and I lost it.

Goat1: Suck my ass.

AK ZJ: I know that if I was contacted by a big name from the PBB and was asked to do a service you would get ALL of my attention for fear of a bad review.....but maybe I am just paranoid.

Call and find out. If you can speak english, at least a little bit you'll get the same service.

Thanks again,

Dave

i posted in the vendor section also, but i ordered a piddly DVD, the war, and got it in 3 days to Maine.

outfawkingstanding IMO.:beer:

I got a follow-up call/confirmation too and all I bought was a measley $20 video.:) eggggggggselent service.:D thanks Pig.

Originally posted by kjp98TJ
i posted in the vendor section also, but i ordered a piddly DVD, the war, and got it in 3 days to Maine.

outfawkingstanding IMO.:beer:

beat me to it.:flipoff2:

i bought one heim from him and got great service. he didnt even know that i was on this board until he asked how i heard of him.:D

Dave has always been a great guy to me and my team:D

Alaska ZJ - a fair question. The funny thing is - I can't say for sure, because Dave knew who I was - but not because I introduced myself as "Billavista" (I couldn't actually do that with a straight face), or because I'm a "big name" from this BB - but because he knew me from BEFORE I became a name on this BB.

I guess, in the end, "the proof is in the pudding". As he said - call and find out. I find that within 2 mins I know if I'm comfortable spending $$ with someone - even if it's only $50.

Persoanlly, I like to think I can be a pretty shrewd judge of character / service - and I *think* I can tell if someone's truly providing service or if they're just playing my "name".

Think of it like this - imagine if someoene WAS snowing me - and then I reccommend them, and then peeps get treated like poo. They'd get slammed, and my rep goes in the toilet - leaves me with nothing - I'm cognizant of this - I don't reccommend easily (tho I may not be the punisher Camo is :flipoff2: )

You have my word - I will not recommend someone I know or suspect is not truly great - no matter what they offered. It would be short-sighted - but most of all it would be unethical. I like to think my "real" job is all about honour and truth and duty.

Here's what I look at every day at work.

http://members.aol.com/lavenderbrothers/poly.jpg

Gueas you could say Dave's allright in my book!:beer:

Originally posted by mrtwstr
Here's what I look at every day at work.

http://members.aol.com/lavenderbrothers/poly.jpg

Gueas you could say Dave's allright in my book!:beer:

Glad to see those are being put to good use.

Some more thanks for the PIG. I'm building a 4x4 motorhome and he's given me service above and beyond what I'd expect if I was building a full tilt boogy comp rig. I've gotten the massive 1 1/4" Heims for a GREAT price and I'll be calling him shortly for the coilovers. There's not enough threads praising the individuals in the business that still take care of their customers. Thanks PIG

Travis (That guy with the 4x4 motorhome)

Originally posted by Overkiller
Some more thanks for the PIG. I'm building a 4x4 motorhome and he's given me service above and beyond what I'd expect if I was building a full tilt boogy comp rig. I've gotten the massive 1 1/4" Heims for a GREAT price and I'll be calling him shortly for the coilovers. There's not enough threads praising the individuals in the business that still take care of their customers. Thanks PIG

Travis (That guy with the 4x4 motorhome)

Thanks again for the kind words. Dude, I want some pics of the motorhome......

i'LL JUMP ON THE BANDWAGON (stupid caps lock) and say excellent service from Dave. I am a nobody in a nobody town and called up an order and it was here in 3 days. Exactly what i wanted and when i needed it. If there is something he has that i need i will order it.

Originally posted by PIG


Thanks again for the kind words. Dude, I want some pics of the motorhome......

Dude I want some coilovers:D, I'll call you shortly to get them coming. Here's a shot of your huge fricken heims in place. Thanks again

Travis
[Hijack]

Originally posted by Overkiller


Dude I want some coilovers:D, I'll call you shortly to get them coming. Here's a shot of your huge fricken heims in place. Thanks again

Travis
[Hijack]

Looks good Travis.

Originally posted by Thrashed ZJ
Not doubting Pigs's service as there are lots of people to attest to his nature as a good man.

But my question to you Bill is this. Do you tell them that you are "Billavista from PBB"? Or do you just give them a number a name like a normal person?

I know that if I was contacted by a big name from the PBB and was asked to do a service you would get ALL of my attention for fear of a bad review.....but maybe I am just paranoid.

Reason I ask is this. I am in Alaska. I cannot meet any of you at these RC events and me and most of the guys I know rely on the internet (this site specifically) for product reviews. I have and will continue to buy stuff from the vendors here on the PBB. Just trying to satisfy my curiosity.


Thrashed ZJ, I just ordered 2 Sway-A-Way coil overs from PIG (Poly Performance) He didnt know me from adam. And I got great service! Not to mention, the coil overs will be here Friday. So I will say yes, people that he doesnt know still get the same great customer service that Billavista speaks of!

Ordered a bunch of stuff from him and continue to do so. Can't say enough on the timely shipping of stuff and information provided.

Was at the Aug EROCC event and had people asking me all the time about the Skull and Cross Bones D60 flanges and where to get them.

Thanks Dave


John

Originally posted by jeepbeater
Ordered a bunch of stuff from him and continue to do so. Can't say enough on the timely shipping of stuff and information provided.

Was at the Aug EROCC event and had people asking me all the time about the Skull and Cross Bones D60 flanges and where to get them.

Thanks Dave


John

John, glad to see that you are happy with our service & thanks for spreading the word on the flanges.

Dave

Originally posted by mrtwstr
Here's what I look at every day at work.

http://members.aol.com/lavenderbrothers/poly.jpg

Gueas you could say Dave's allright in my book!:beer:

Hey mine is white.. :rolleyes: no fair!

bill

that aint custmer service. i called and ordered a new set of shocks and he delivered them in person that night AND installed them. :D now that's customer service. :flipoff2: