: Alcan Spring customer service is great


71-Cruiser
10-03-2001, 03:16 PM
I have 5 inch Alcan springs all arould my SUA FJ-40 and since they broke in i have been having problems with my rear shackles inverting because the rear spring packs were to short. I sent Alcan an e-mail explaining my problem and after a few e-mails Charles told me he would make me a new longer main leaf and ship it to me free of charge. That is what i call great customer service.

Dean Price
10-03-2001, 03:49 PM
How much did they charge you for your springs?

wngrog
10-03-2001, 03:51 PM
Originally posted by DP76FJF0:
<STRONG>How much did they charge you for your springs?</STRONG>

My old Alcans were $875 delivered to my house.

I think they are worth the money. Fine soft springs.

When I do lift springs on my SOA, I will use Alcan again.

Mikel
10-21-2007, 05:16 PM
I had good dealings with them too.

sand dune coon
10-21-2007, 06:23 PM
the best customer service hands down and a great product

Rat70FJ
10-21-2007, 07:19 PM
Holy old thread, Batman. Nolen is still talking about leafsprings here! This must be close to a new record, six years between postings! Hell, the last poster before Nolen hasn't been on the board since '03!

peesalot
10-22-2007, 12:13 PM
you do to much research Kent.
Holy old thread for holy old men.

Hovieone
10-22-2007, 05:09 PM
I have 5 inch Alcan springs all arould my SUA FJ-40 and since they broke in i have been having problems with my rear shackles inverting because the rear spring packs were to short. I sent Alcan an e-mail explaining my problem and after a few e-mails Charles told me he would make me a new longer main leaf and ship it to me free of charge. That is what i call great customer service.

How many leafs are in your spring packs? I'm getting ready to order a set of Alcan springs and I just wondered what you had.
I'm running Skyjacker springs and they have 5 leafs in each spring pack.

Nice to hear about good customer service.

Mark