: Boycott Stockton Wheel (everyone please read this)
elf_cruiser 01-09-2002, 08:08 PM OK, let me tell you all an interesting story.
I ordered some wheels the first week of July from Stockton. Military Rockwell lug pattern, 15x12", with beadlocks. I picked stockton because they have a good reputation for quality, and the only other place I could find that made wheels for 2.5tons was Avalanche(cha-ching$$). They said it would take 2 months to make them, and they billed me $1000 up front. I thought this was an unusually long period of time for something as simple as wheels, but i figured they were backed up. I also thought it odd that they should need to bill me for "Materials cost" before they started production. After 10 weeks they had not shown up, so i called, and they apologized and said they would ship them in 1 more week, after 12 weeks i called again, and they said it would take 1 more week. Then, the city threatened to tow my vehicle because it had been sitting on blocks for more than 3 mths. So i called Stockton and yelled at the salesman, who agreed to waive the shipping charges, and send me the wheels as fast as he could get them done. The wheels showed up 1 week later, only with no beadlocks. I was FURIOUS!!! I called them immediately, raging mad, and the salesman told me that they were out of beadlock rings, and he sent them sans beadlock because he knew i needed to move my truck. He then said that he would put in a new order for brand new wheels to be made, and they would send me new ones in 1 month. I was then to send back the non-beadlocked wheels that i had received. This put me at ease, because i had decided that i would rather have 10" wheels than 12's, and i told him to make the new ones 10" wide instead. He assured me that he would take care of it. That was around the end of October, now it is January 9th. My patience has run out, so i called them this afternoon to cancel the order. I decided i would rather have my $1000 back so i could find a competent business to spend it with. when i finally got through I talked to the owner. I explained that i wanted to cancel the order because i had not received the wheels yet. He put me on hold, and came back and told me that no one had heard of or written down a new order for wheels for me. He said what was written was that I was supposed to send back the non-beadlocked wheels, so they could beadlock them. CAN YOU BELIEVE THAT CRAP?? When i told him that i didn't want these wheels beadlocked, and I tried to tell him about the other salesman and our agreement, he wouldn't listen. He acted like i was making the whole thing up. I told him that he had failed to live up to his end of my agreement with his salesman, and he sadi, "That's not my problem..." I then told him that he should have an interest in what his salesmen are telling his customers, because he is the owner after all. He had no reply to that statement. I said "Let me just tell you my story", and he cut me off with "I don't want to hear your story, thank you." Then he HUNG UP on me, yeah. How's that for service??
So, I implore you, I beg you, I am pleading - NEVER BUY ANYTHING FROM STOCKTON, TELL YOUR FRIENDS AND NEIGHBORS THAT THEY ARE HORRIBLE PEOPLE AND THEY ARE THE WORST COMPANY ANYONE COULD EVER GO TO FOR WHEELS!!
I hope someone from Stockton wheel is reading this right now, because you all will be hearing from my attorney, and the Better Business Bureau.
Laters-
Wes
Cheepin 01-09-2002, 08:18 PM That is BS!!First to take so long to get the rims to you then to be wrong.At least the they set them to you so you could move you rig.But for the owner to treat a paying customer like that is just not right!!.Hope it turns out all right for you.Blazin:usa:
robert stone 01-09-2002, 08:25 PM <FONT COLOR="Yellow"><FONT size="2">no reason to boycott them becouse 1 person had a realy bad expeince with them </FONT s></FONT c>
CJ Lagos 01-09-2002, 08:26 PM Man That SUCKS! I'd get with your credit card company or whoever you need to in order to get that $1000 back. Send their wheels back COD with them paying the shipping. I hate to see people get screwed like this.
I need to call MRT tomorrow to make sure everything is going ok with my wheels, your making me nervous!
CJ
Jeepskickass 01-09-2002, 08:27 PM A buddy of mine had a similar problem with their customer service. They shipped poor quality product (cracked welds) and refused to stand behind their product. After giving him the run-around for weeks, the owner told him to get lost. FAWK STOCKTON WHEEL! :nuke: :nuke:
coyote 01-09-2002, 08:29 PM I understand your frustration and am no way affiliated with Stockton or any other supplier of 4 wheel parts but BTB taught be alot after trying to buy stuff from them, 1st don't believe anything they tell you, have them fax back any order sheet or scanned image, 2nd any commitments or changes need to have the same thing done and by all means use a credit card to have people on your side to mediate the situation with the supplier...many businesses don't hire the best people and try to do the right thing but sometimes people don't understand their side of the story...not to say you didn't get screwed cause I would've stopped after the first couple of mistakes....and if I pay more then a $1000 they will take pictures first...lets face it Digi cams are cheap and the internet is here to stay and make everyone more wise.....and you'll have my support!
sfazr2 01-09-2002, 08:37 PM I ordered some wheels around the begining of last year. I ordered factory s-10 centers, but to be put into a 15x8 outer rim. I paid with a credit card. A week later I cancelled the order, they hadn't gotten around to making them yet anyhow. I remember getting my money back.
Yesterday ( at least 9 months later) I got an invoice saying I owed them $180 for powdercoating. On that invoice there was the price of the wheels, and what appeared to be the prices for shipping. NOTE: I've moved cross country ( From MA to CA) from the address they had (the invoice had been forwarded), and I'm guessing they sent the wheels to MA. I haven't lived there for 8 months!!
I called them and haven't recieved a reply. I don't even know if the wheels were made or if they were even shipped!! And they won't do me any good now because I did a solid axle swap on the front !!
I'll try to update when I can.
Old Scout 01-09-2002, 08:50 PM There about two miles from my house, Let me know i you want me to pay them a vist!:vader: :vader2: :vader:
Scout Dude 01-09-2002, 09:01 PM Originally posted by robert stone
<FONT COLOR="Yellow"><FONT size="2">no reason to boycott them becouse 1 person had a realy bad expeince with them </FONT s></FONT c>
Nope...A wheeling aquaintance had a very similar situation with them.:) I will definitely boycott them:mad:
Charles Aarons 01-09-2002, 09:09 PM I've had two sets of wheels made by them:
1) A set of 16.5X8.25s for a '42 Dodge Carryall. Stock backspacing is an extreme 7.25", which "standard" for these old military Dodges. The first set came with "standard" backspacing all right - about 3.5". They admitted their mistake, let me ship them back freight collect (from Alaska), re-welded and re-painted them, and sent them back, paying the freight. End result good.
2) A set of 16X10s for my '88 F350 with 1/2" thick centers for 325/85R16 Michelins. Took a while, result was good.
I've also had wheels built by Willamette in portland. They are a smaller operation. They built me a set of 16.1X14s for my M37 for some tractor tires which came out fine and are building me some 16X6 Land Cruiser wheels.
Charlie
that really is bs, to have complete disregard for customer service. sounds like they feel theyve gotten too big to actually provide customer service :rolleyes:
when i was checking around to order my beadlocks i called them cause i was originally was going to go with 2 inches of backspacing and i knew they did custom wheels. after talking with them they werent very pleasant and acted like dicks on the phone and said it would take 2 months to get them to me. and on top of that they were expensive, very even more so than the other beadlocks. needless to say you dont have to worry about my buying anything from them i am big on customer service, if i think you are a dick i wont buy from yah.
fatkid 01-09-2002, 11:44 PM Good thing I saw this, been looking at getting some beadlocks. Who is a good source?:)
i have mrt but my next will be rockstompers. i know you know how to weld so just get his and weld them on yourself
morgan 01-10-2002, 12:41 AM Originally posted by Charles Aarons
I've also had wheels built by Willamette in portland. They are a smaller operation. They built me a set of 16.1X14s for my M37 for some tractor tires which came out fine and are building me some 16X6 Land Cruiser wheels.
I've had some stock cruiser wheels widened by Willamette, and they did a great job with great service. I'd recommend them.
http://www.willwheel.com
Morgan
liveaxle 01-10-2002, 01:30 AM Originally posted by fatkid
Good thing I saw this, been looking at getting some beadlocks. Who is a good source?:)
Willamette Wheel: http://www.willwheel.com
elf_cruiser 01-10-2002, 05:25 AM Thanks for the positive re-inforcement, guys. I hope that some epople reading this get the heads up and order from another manufacturer. i will call Willamette later today to see if they can make wheels for me.
Laters-
1TONTJ 01-10-2002, 05:38 AM Originally posted by fatkid
Good thing I saw this, been looking at getting some beadlocks. Who is a good source?:)
I got mine from MRT and they are great.
Custom 36 bolts (15x10 with 8 on 6.5" pattern). They made ans shipped them in THREE DAYS. I had them in just over a week from order date.
NICE service, great wheels.
Phil
Azrckcrawler 01-10-2002, 05:43 AM Originally posted by morgan
I've had some stock cruiser wheels widened by Willamette, and they did a great job with great service. I'd recommend them.
http://www.willwheel.com
Morgan
I've ordered two sets of custom wheels from Willamette. Both times they arrived exactly when I was told they would arrive. I'd buy from them again.
well if you would have read this BB and boycotted them when i told ya to you would not have been burned.
took me 7 months for them to build me the wrong rim and another 4 month to get it right. i hate them fawkers
Originally posted by fatkid
Good thing I saw this, been looking at getting some beadlocks. Who is a good source?:)
champions
Jason M 01-10-2002, 07:42 AM Originally posted by fatkid
Good thing I saw this, been looking at getting some beadlocks. Who is a good source?:)
Trailready!!!
Keith 01-10-2002, 07:47 AM Originally posted by fatkid
Good thing I saw this, been looking at getting some beadlocks. Who is a good source?:)
Dont be a tight ass bender! Get some MT Alcoas and send them to Champion!
FattyCBR 01-10-2002, 07:55 AM Originally posted by elf_cruiser
Thanks for the positive re-inforcement, guys. I hope that some epople reading this get the heads up and order from another manufacturer. i will call Willamette later today to see if they can make wheels for me.
Laters-
Why don't you send an email to stockton with this thread and a little info about the size of the PBB. You might get some results similar to what happened with TAP.
Good luck
gunracer1 01-10-2002, 07:56 AM there are plenty of good wheel manufactures out there for them to be pulling this shit. i ordered a set of barts last year and they were here in a week. good service and tough as hell
RockRover 01-10-2002, 07:57 AM Don't forget Trail-readies...Awesome..
BTW, I just forwarded this post to Stockton. Maybe somebody will wake up. Fawkin' pisses me off...Everytime (three times) I've talked with their sales staff, I've gotten the curt, short answer "Can't be done"....Or "Dont' do that anymore". When I inquired about 16.5" bead-locks, they told me "Can't be done". When I told them that yes the are being done, the salesman wouldn't believe me...I said yea, but you do custom wheels right? He said "We're trying to get out of that business".:eek: I hung up on him.
--D
Medusa 01-10-2002, 08:25 AM Willamette's Wheel has an outstanding reputation for quality work and customer service -- at least here in Orygun. The one drawback to their beadlocks is that they only offer 16-bolt rings. I was going to purchase a set of them for my current project, but decided to go with BIGFECK's (http://www.pirate4x4.com/forum/showthread.php?s=&threadid=7545) instead.
Lloyd 01-10-2002, 09:03 AM Originally posted by RockRover
Everytime (three times) I've talked with their sales staff, I've gotten the curt, short answer "Can't be done"....Or "Dont' do that anymore". When I inquired about 16.5" bead-locks, they told me "Can't be done"....
--D
Same for me. I asked them about a safety bead on a 16.5, "Nope. Can't be done, never has..." and DRM has shown us pics of a factory Chevy wheel with them. I might have ordered plain 16x9's from them if they hadn't been such dicks on the phone, but I don't need that kind of attitude. There are plenty of other people who build a good - and perhaps better - product, and deliver it in a timely manner without all the BS. Fortunately Scott seems to have eliminated my need for new wheels, and he'll get my business after the house-building is finished.
Mustard Dog 01-10-2002, 09:11 AM Originally posted by FattyCBR
Why don't you send an email to stockton with this thread and a little info about the size of the PBB. You might get some results similar to what happened with TAP.
Good luck
I remember reading the 85 page flame on TAP, did they change thier attitude?
Rover Addiction 01-10-2002, 09:35 AM Man, am I the only one who had a good experience with Stockton Wheel? I found only two manufacturers that would make beadlocked rover wheels. MRT will make them, but their centers are about 1mm off and do not fit without some serious persuasion or rounding out the lug holes.
So.. I went to Stockton wheel. 15x10, 16 bolt beadlocks with 4.25" backspace, powdercoated white. They were slow (several months) but I got a set of custom beadlocked wheels built and powdercoated how I wanted them and they seem to be quite a bit more durable than anything else I've seen out there. Only thing they didn't do was cut in the cone for the lug nuts. I don't blame them because they were custom wheels and I didn't think to ask 'em for it. I'll probably have a machine shop do it eventually, but they seem to be working fine at the moment.
I guess I should pray I never have a problem with these wheels.
-John
SeaBass44 01-10-2002, 09:35 AM please post stockton wheels email, I think we should all foward this to them to show we are a large group! Looks like at least 5 sales right here they have lost! I was going to give them a shot, not now.:flipoff: :flipoff: :flipoff: :flipoff: :flipoff: :flipoff: I don't use that icon much, but they brought out a good reason to!
FJ4ZROX 01-10-2002, 10:20 AM Thanx for the warning!!
I have owned a set of the Willamette's and they were ok, except for the 16 bolt issue. I prefer more bolts for the beadlock ring.
I was getting ready to get another set of beadlocks for my Cruiser, so thanx for the heads up on Stockton. Looks like either Champion or MRT's for me.
mudlite 01-10-2002, 10:25 AM I got mine from pro pit. Weld your own rings on.
:flipoff2:
FattyCBR 01-10-2002, 10:44 AM Originally posted by mustard dog
I remember reading the 85 page flame on TAP, did they change thier attitude?
I wouldn't say they changed their attitude, but the person who posted the original problem got his refund or something to that effect. Plus there were some really hillarious responses from TAP.
SeaBass44 01-10-2002, 10:48 AM Originally posted by FattyCBR
I wouldn't say they changed their attitude, but the person who posted the original problem got his refund or something to that effect. Plus there were some really hillarious responses from TAP.
that's not the point, it's that that thread saved allot of people from getting FUCKED by TAP!
welndmn 01-10-2002, 11:04 AM i have heard many horror Stories from Stockton wheel,
all i can say is stay away!
JohnC 01-10-2002, 11:09 AM Who is TAP?
i doubt they care and even if they do, i saw fawk em. just do not buy from them. hopfully they will go out of business soon. when i was having my trama with them i told them who i was and they really didn't care. they would just lie to me to get me off the phone.
Mustard Dog 01-10-2002, 11:18 AM Originally posted by JohnC
Who is TAP?
If you got about 3 hours to spare on some pretty good flaming, I suggest looking up the thread.
I would post it for you, but I have'nt progressed that far up the computer knowledge food chain yet:confused: :confused:
Rubicrawler 01-10-2002, 11:20 AM Originally posted by fatkid
Good thing I saw this, been looking at getting some beadlocks. Who is a good source?:)
If you run aluminum wheels- go Champion! Their customer service is great and the product is superior to anything I've seen.
Lance 01-10-2002, 12:03 PM This thread appears to be on it's way to TAP greatness! :D:D:D
billyji 01-10-2002, 12:03 PM If you got about 3 hours to spare on some pretty good flaming, I suggest looking up the thread.
I would post it for you, but I have'nt progressed that far up the computer knowledge food chain yet
------------------------------------------------------------
yeah but what is the companys name or is that it TAP
Mike
SeaBass44 01-10-2002, 12:51 PM TAP/Toyota Auto Parts, it's a junk yard in Rancho Cordova
jp junkie 01-10-2002, 01:00 PM Champions. I beat the crap out of them and are still good.:smokin:
morpheus 01-10-2002, 01:05 PM Originally posted by Lance
This thread appears to be on it's way to TAP greatness! :D:D:D
yes it does, especially considering this thread isn't even a day old. hope nobody wakes up the tap thread though...
- jack
GABE THOMPSON 01-10-2002, 01:09 PM POR rocks. It's nice to be able to get good info from a ton of sources, w/o having to be lied to by some cheesy salesman.
:beer: :beer: :beer: :usa: :beer: :beer: :beer:
SeaBass44 01-10-2002, 01:14 PM Originally posted by morpheus
yes it does, especially considering this thread isn't even a day old. hope nobody wakes up the tap thread though...
- jack ......opp's!!!!!!!http://www.pirate4x4.com/forum/showthread.php?s=&postid=237020#post237020
ryanwhit 01-10-2002, 01:38 PM hey, someone post sockton's email and phone #
i say we all give em hell
High5 01-10-2002, 01:40 PM i vote that we have a new section added to por. how about a section for vendors/company's to stay away from and why. this way when someone is thinking of getting a product they can look and see any reviews on that vendor. could save people time, $$$, and a huge pain in the a$$. lets do it.:usa:
SeaBass44 01-10-2002, 02:26 PM Originally posted by high5
i vote that we have a new section added to por. how about a section for vendors/company's to stay away from and why. this way when someone is thinking of getting a product they can look and see any reviews on that vendor. could save people time, $$$, and a huge pain in the a$$. lets do it.:usa:
but that will just bring on the "lawsuits":( :( :( :(
RockRover 01-10-2002, 02:30 PM Originally posted by ryanwhit
hey, someone post sockton's email and phone #
i say we all give em hell
http://www.stocktonwheel.com
If you simply want the (edited by author) Wheels in the Business, contact us at:
648 W. Fremont St.; Stockton, CA 95203.
Phone: 800.395.WHEEL -or- 209.464.7771. Fax: 209.464.4725.
Email: sales@stocktonwheel.com.
Hosted by: Classic Truck Shop
Chris Geiger 01-10-2002, 02:33 PM Champion Wheel!
http://www.allprooffroad.com/pics/7885.jpg
elf_cruiser 01-10-2002, 02:35 PM If you simply want the (edited by author) Wheels in the Business, contact us at:
LMFAO!!!!
SeaBass44 01-10-2002, 02:42 PM I emailed them, everyone step up and do the same!
High5 01-10-2002, 03:05 PM Originally posted by SeaBass44
but that will just bring on the "lawsuits":( :( :( :(
how? the board would be open for post by people with bad experiencesjust like people are posting here. if they can file suits against that then why can't they file against this thread? same, same.:D
Alaska ZJ 01-10-2002, 03:25 PM Here is a paste of what I just sent them. Especially since I my little Bro was treated like shit when he called looking for a custom Job for his (my old) FJ40.
__________________________________________
To whom it may concern,
I currently am in the process of finding a good company to spend my money with. I need some custom wheels made and because I am such a stickler for quality and dependability price is really not much of an object. From what I have gathered the wheels I am looking for will run several thousand dollars but that is the price I am willing to pay for high quality work.
My first Vehicle is a GTX with a fairly healthy 440. I need a set of custom rims to fit my Mickey Thompson Slicks. Ability to handle killer torque and high speeds coupled with low tire pressure will require a very expensive and custom machined tire. What do you recommend?
My second vehicle will require 16x10 Beadlocked rims with 3 inches of backspacing. This is for my Jeep and because I might run this vehicle in International Competitions such as the Rainforest Challenge and Outback Challenge all over the world I am willing to pay for a bulletproof rim. This would also be an excellent opportunity to get your rims out into the real working world were people need a super quality rim, however because of your piss poor customer service record I will be taking my business elsewhere. I gained much of my reference from contact with people who have had first hand contact with your company, your shop sucks and you will never get any business because of me or my doing fawk off.
Take care,
Brentt Blair
elf_cruiser 01-10-2002, 03:26 PM I wish Mickey T made those in a 6 on 8.75 lug pattern...
RustoleumWhite 01-10-2002, 03:31 PM Originally posted by Chris Geiger
Champion Wheel!
http://www.allprooffroad.com/pics/7885.jpg
OOOOOOOOOOOOO pretty:D :D:D
how much to those little beauties set one back.....
pcorssmit 01-10-2002, 04:28 PM Originally posted by Alaska ZJ
...Ability to handle killer torque and high speeds coupled with low tire pressure will require a very expensive and custom machined tire. What do you recommend?
I recommend not machining your tires. You are correct, though, in stateing that it will be very expensive. :flipoff2: :flipoff2:
Pete
Lance 01-10-2002, 04:39 PM Originally posted by RustoleumWhite
OOOOOOOOOOOOO pretty:D :D:D
how much to those little beauties set one back.....
I believe if you supply the rims, they will do them for $100+/- each. Not bad. And they DO kick ass.
dirtrod 01-10-2002, 04:55 PM I've had stockton make me a couple sets of beadlocks with no problems.
FWIW,
I've owned my own business(s) for over 25 years, we do good work and try our best to keep on schedule... I've never had much use for a customer that yells at one of my staff. We typically order the offender out the door and get a good laugh for months after...Stockton Wheel has been in business for like a hundred years or so, and I'm sure they feel the same way.
Rollie 01-10-2002, 05:05 PM Champion's ROCK
www.championwheel.com Here is theSH*T
Mustard Dog 01-11-2002, 09:11 AM So after yesterdays flame on Stockton, and the fowarding of this page to them, has there been a reply yet:confused:
Alaska ZJ 01-11-2002, 09:15 AM Originally posted by mustard dog
So after yesterdays flame on Stockton, and the fowarding of this page to them, has there been a reply yet:confused:
Yep, I got a very nice reply saying that I am a whiner and complain through the email without stating all the facts. they also say that they make every effort to make the customers happy.
I would post the mail but I deleted it last night.
SeaBass44 01-11-2002, 09:30 AM Originally posted by mustard dog
So after yesterdays flame on Stockton, and the fowarding of this page to them, has there been a reply yet:confused:
gee I haven't got my whinner email, but when I do, I will reply about how they send out degrading email to potentail[sp] buyers:flipoff2: that will bring in the sales, "hey u whinner get all the facts!" want to buy somne rims now? I mean want a rim job:D stupid people there, thx for the heads up everyone, wish I saw camo's complaint, ? can't read everything on this bb, though I do try!:rasta:
SeaBass44 01-11-2002, 09:32 AM Originally posted by Alaska ZJ
Yep, I got a very nice reply saying that I am a whiner and complain through the email without stating all the facts. they also say that they make every effort to make the customers happy.
I would post the mail but I deleted it last night.
damn newbies! don't throw stuff like that away! look in your deleted iteams folder.....
elf_cruiser 01-11-2002, 10:18 AM That ticks me off even more, that they would claim I am lying. All the facts are presented in my first post here. I have not received a reply from Stockton, phone call or e-mail. I have an appointment with my attorney Monday morning, and i'm going to see what my options are. I better be able to get my money back...
I'll let you guys know what develops...
-Laters
fatkid 01-12-2002, 02:03 AM Originally posted by Chris Geiger
Champion Wheel!
http://www.allprooffroad.com/pics/7885.jpg
Those rims are *Bling Bling*, how much? Maybe I just look at you website...:rasta:
Thanks for all the source, had no idea what I was missing.
jslamerman 01-12-2002, 05:55 AM Glad u guys posted this, I am getting some beadlocks for my j10 I converted to one ton, at least I know ONE vendor to NOT consider an option. I am sick and tired these days, when you go to buy a product, that they (the business) think its a privledge for us (the consumer) to buy their product. This has even gone as far as F#@$$N fast food joints, who needs that much S#$@T for a 99 cent hamburger!!!! I second the section on NEGATIVE reviews of vendors, there has to be some legal way to state the TRUTH, even if its just one persons opinion!!!!! It will save so many other people headaches and $$$$$$:mad3:
Sending out derogatory emails to customers or potential customers is about the most absurd business practice I can think of... WHat a bunch of losers who will NEVER get my business :mad3:
FYRMAN 01-12-2002, 07:04 AM What I really wonder about now is whether or not Stockton knows who we all are. Take a look around and actually stop to look at what caliber of people we have on this BBS. We have several top names from the world of competitive rock crawling (the very owner/operator of this board). Multiple big name celebrity types from the parts and service world. A few handfuls of people that have had vehicles appear in magazines. When you can see names like Chris Geiger, Marlin, Jess from High Angle Driveline, Lance Clifford.... We are not just a bunch of dumb high school punks taking dad's truck in the mud between classes at the Community College!!! Well, maybe some of us... I still remember how I felt to be on this BBS and see the URL in a major magazine as people to ask for advice! Maybe some one needs to bring that to their attention.
fatkid 01-12-2002, 12:28 PM You forgot fatkid, I'm someone right...:flipoff2:
Guys...
ChevyGal 01-12-2002, 04:32 PM I live in Sac....just north of Stockton... so I know several people in this area who who called, been too or dealt with Stockton Wheel.... I haven't heard many (ok, not one) positive comments about them. When I called to ask questions (I was considering going 1 ton and would have needed 8 lug) I was put on hold forever and then talked too like I was 2 years old. I figured they'd help me out since this was their job to advise what works well and is a good product. Nothing but rudeness and acting like I was putting them for having questions. This story here is just another example of the crummy service I have come to expect to hear about when their name comes up. I won't buy from them and will tell others to go else where. People like this don't need to be supported so they can continue be rude to customers and produce beyond poor customer service.....:mad3: :nuke:
FYRMAN 01-12-2002, 04:44 PM Originally posted by fatkid
You forgot fatkid, I'm someone right...:flipoff2:
Guys...
How could I forget... Bender and his awesome cage work, and FatKid's goat farm...
Alaska ZJ 01-12-2002, 07:44 PM Seabass
Looked in my deleted files but I think that the wife emptied it, damn.
I realized I made a mistake the second that I saw someone ask if they had gotten a reply. I thought this thread was dead or nobody gave a shit so I was not going to pursue it.
Anyway I will be calling them on Monday to talk, I will report on what I find out. These guys are real Dickheads and I will not buy from them for sure.
SeaBass44 01-12-2002, 07:50 PM Originally posted by Alaska ZJ
Seabass
Looked in my deleted files but I think that the wife emptied it, damn.
I realized I made a mistake the second that I saw someone ask if they had gotten a reply. I thought this thread was dead or nobody gave a shit so I was not going to pursue it.
Anyway I will be calling them on Monday to talk, I will report on what I find out. These guys are real Dickheads and I will not buy from them for sure.
:(:(:( Ya I empty mine every day or so.
SHERPA 01-13-2002, 07:46 AM I seem to recall Stockton wheel was at Sierra Trek last year.
You could "pay em' a visit in person" on more of your "own"
stomping grounds if you wanted to during this years event.
just a thought.
--The older I get, the more I realize that bitching doesn't
help. Not patronizing them in the future will.
Sherpa
yield2me 01-13-2002, 09:56 AM READ THIS FROM THE BOTTOM TO THE TOP---
As always there are two sided to every issue. Thank you for you response.
Not being computer literate poses a problem, but I'll will respond.
Have a good weekend.
Frank
At 08:05 PM 1/10/2002 -0600, you wrote:
Thanks for the quick reply, THAT in itself says a lot about your
intentions, however, if I were you, I would go to the pirate board
(general discussion) and straighten this out. At least give your
side. People on that BBS take what another member says to heart, esp.
personal experiences. Even as hardnosed as they are over there, a reply
from the accused company goes a long way to make things right. I have
seen it happen to Randy's Ring and Pinion with the result being excellent
for them. I have also seen it happen to TAPS (Toyota Recycler) and the
result was devistating for them. Be sure to sign up as Stockton Wheel and
be sure to have a REAL name and title.
Also be prepared for some serious flaming until this is resolved.
Thanks again for the quick reply,
Robert S. Usnick
Fayetteville, NC
From: Sales <sales@stocktonwheel.com>
To: "r_usnick" <r_usnick@msn.com>
Subject: Re: i heard about your crappy customer service
Date: Thu, 10 Jan 2002 17:56:02 -0800
Every effort is made to satisfy each and every customer. If all the
information was posted as to the order and the type of wheel needed it
would be easier to understand the difficulty to fabricate certain
speciality wheels. Clearly one side of this issue has not been clearly
stated. Customer satisfaction has always been of utmost concern on our end.
A small shop like ours is better equiped deal the individuals on a personal
level. Unquestionably there are individuals who for some reason are not
able to be satisfied. And use a forum like this to release
frustions.Certainly not without trying on our part, we attempted to satisfy
this customer.
Stockton Wheel
At 07:01 PM 1/10/2002 -0500, you wrote:
well, well, well. I sure am glad I stumbled across
<http://www.pirate4x4.com>www.pirate4x4.com before I wasted about $1200 on
wheels from you clowns. I may end up paying more than that through one of
your competitors, but the piece of mind I will be getting from good
customer service will offset the extra cost. BTW, nice attitude from the
owner, just goes to show how much he cares for the "little guys", the
people who I am sure are a substantial part of his business. I bet this
isnt the way 4WOR or 4Wheeler gets treated when they order.
Robert S. Usnick
Fayetteville, NC
i guess he decided not to come here a straighten this out.
i like this part--"""Unquestionably there are individuals who for some reason are not
able to be satisfied. And use a forum like this to release
frustions."""":rolleyes: :rolleyes:
Chris Geiger 01-13-2002, 04:50 PM Those rims are *Bling Bling*, how much? Maybe I just look at you website...:rasta:
Thanks for all the source, had no idea what I was missing. [/B]
All Pro now stocks Champion beadlocked wheels in 15" X 10" six lug for $254.45 per wheel. If you need wheels fast we can ship overnight!
In can take weeks or months to get beadlocked wheels so we bought a bunch of them and had Champion wheel lock them up. We figured if we kept them in stock people could get them fast.
SHERPA 01-13-2002, 05:33 PM Originally posted by Chris Geiger
All Pro now stocks Champion beadlocked wheels in 15" X 10" six lug for $254.45 per wheel. If you need wheels fast we can ship overnight!
In can take weeks or months to get beadlocked wheels so we bought a bunch of them and had Champion wheel lock them up. We figured if we kept them in stock people could get them fast.
OK, I'll bite....So, when is somebody gonna make an alloy,
8 lug, x 15" rim in a beadlock??????????hmmmmmmmmmm??
I know quite a few who would buy into that if they were
available..
My personal fav would be a Mickey Thompson Classic II
15 x10 8 lug beadlock from CHampion.... How hard would it
be to take the 5-lug 4.5" pattern and weld up the holes,
then machine in new 8 lug holes with the steel inserts???
And yes I already know the rim center-hole needs to be
opened up also.
Since the wheel is an "eight-hole" design pattern, use of
8 lugs would be very symetrical... Any takers??
**I might try to buy a few junk alloys from the local surplus
yard to practice on to heli-arc the holes, then see how
successful we are in converting them to 8 lug ourselves.
--Sherpa
elf_cruiser 01-14-2002, 12:07 AM --"""Unquestionably there are individuals who for some reason are not able to be satisfied...
Yeah, Right...
All you have have to do to satisfy me is follow through on your promises. Is that so hard??? Do I expect too much???
I mean, you're not building a space shuttle here, these are WHEELS.
Some metal and some holes, no thermonuclear fission, no DNA splicing.
If I had acces to a machine shop, I could have made them myself in a day or two. But 7 months have gone by, and I don't have the product that i have already paid for...
I hope someone from Stockton registers on this board, because they haven't made any effort to call me. And I'm certainly not going to give the owner the satisfaction of calling back after being hung up on. The next communication he gets regarding my order will be from my laywer.
Originally posted by yield2me
I bet this
isnt the way 4WOR or 4Wheeler gets treated when they order.
Robert S. Usnick
Fayetteville, NC
well guess again. i personally know a ex writer for the mags who went through the same 8 month ordeal as i did trying to get his stockton rims.
SHERPA 01-14-2002, 08:34 AM somebody correct me in the event you totally disagree with my
theory here.
Stockton wheel makes/sells/modify's wheels for custom applications.
I know they sell alot of wheels to agricultural-equipment
manufacturers, etc.
They probably do off-hwy heavy equipment wheels as well.
Their core business focus is NOT custom 4x4 beadlock wheels.
See above line for consumer satisfaction required to stay in business.
kinda says alot, eh?
I've heard nothing (albeit maybe 5% good news) but bad
news on consumer confidence with these people.
Again, if you don't like the way they do business, don't do
business with them.
--Sherpa
ElRoy 01-14-2002, 08:59 AM http://www.stocktonwheel.com/index.htm and for sales departmental issues you can try mailto:sales@stocktonwheel.com.
Hope this is what your looking for, I hate it when customers get screwed by the Business and they evidently really understands that during economic times like now, wheelers, rodders, etc., are the only ones really willing to spend the money.:flipoff2:
BillaVista 01-14-2002, 09:15 AM Their core business focus is NOT custom 4x4 beadlock wheels.
That's fine, but then why do they have an add in the back of every 4x4 mag? And they're more than happy to be glowingly talked up in an article in the mag.
BS excuse - if you accept the business, do it right. Or admit up front you don't really do that.
SHERPA 01-14-2002, 10:10 AM My personal feelings are that since they are "capable" of doing
this type of work, and since people will "pay" to have this work
done, why NOT try and get some of that business???
Believe me, I'm NOT on their side here, and I also think they've
SCREWED alot of folks out of their money, and it will probably
come back to haunt them at some point... But, some people
just don't give a rats ass about customer satisfaction and service.
You have to figure that since they do advertise in the rags, and
that is a WORLD WIDE MARKET, and if only a few people get
pissed off by them, they're still going to make money. (Even if
they piss-off 4-5 out of 20 doing it)..........It sucks, doesn't it??
I personally have a hard time NOT throwing up everytime I hear
an advertisement for BTS transmissions in San Jose.... They fucked me BIG TIME when they did my ford E4OD....... But, even
though I went through the BBB, and Bureau of Auto Repairs,
and nothing really got done about it........Makes me want to
chuck a big can-o-gas through their window some night...
--Sherpa
Totally agreeing that Stockton Wheel sucks...................
Dog House 01-14-2002, 12:37 PM With out going into the specifics of my dealings with SW I will just point out that if they can keep you in limbo for 6 months after you purchase with a credit card the credit card company will not get involved!
Hey Don & Bobby. You guys reading and listening to this thread? If so I would just to remind you both that you, and your so called customer service basically suck shit throw a straw! :flipoff:
yield2me 01-14-2002, 03:16 PM Originally posted by camo
well guess again. i personally know a ex writer for the mags who went through the same 8 month ordeal as i did trying to get his stockton rims.
maybe so, but did it get mentioned in the mag?? i personally dont know any of the writers, plus living here on the "east" coast, boards like this is all i have to go by. witch is a main reason i like the pirate board, most of the members are from the west and have ALOT of first hand dealings with these major companies.
i will probably just wait and see how all the "homebrew" bead locks go, and do it myself.
BTW-great write up Bill.
Originally posted by elf_cruiser
The next communication he gets regarding my order will be from my laywer.
elf cruiser, if your laywer tells you it isn't worth the money to pay him to go after them for $1000 then maybe look into Small Claims Court. Save yourself the money you would pay your laywer and have the satisfaction of taking SW to court. If they fail to show up for court you win by default.
Eric
elf_cruiser 01-14-2002, 10:10 PM Thanks Alpo, I hope it doesn't have to come to that. My laywer said filing suit against them will be a real PITA because I'm in Texas, and they're in Cali. But She is free as a service to students at my college, so there are no fees involved. I'm hoping that a little persuasion on her part will convince Stockton to see things from my point of view...
laters
ChevyGal 01-14-2002, 10:55 PM I'm posting this on ColoradoK5 (www.coloradok5.com).... I figure the more people who see how they work and treat customers the better. Maybe others can post this around on boards they use as well....? Those reply emails from SW are just too much.... they honestly don't care about customers. People need to see how they are so they can know where not to shop.....
SeaBass44 01-15-2002, 07:47 AM I say it dosen't matter that we won't stop 19 out of 20 people from buying from them....it's that 1 guy we save from dealing with them that does matter!! PEOPLE WILL ALWAYS DEAL WITH BAD COpanys, us por people have just a little edge with this bb informing us, make me sleep better at night:D
Chaz Murray 09-22-2003, 03:41 PM just thought i would bring this back from the dead as a reminder:flipoff2:
HighToy 09-22-2003, 05:03 PM Originally posted by Chris Geiger
All Pro now stocks Champion beadlocked wheels in 15" X 10" six lug for $254.45 per wheel. If you need wheels fast we can ship overnight!
In can take weeks or months to get beadlocked wheels so we bought a bunch of them and had Champion wheel lock them up. We figured if we kept them in stock people could get them fast.
Perfect opportunity isn't it. :D
Heavy Metal Toy 09-22-2003, 06:08 PM anyone know what happened to Williamette Wheel, or where a good place to get wheels in Oregon is?
66CJdean 09-22-2003, 06:48 PM I know 2 people who run Stockton wheels and neither have good things to say about them. It is true that they have been in business for over 100 years but I doub't that it will be for annother 100 if they keep screwing people left and right.
I guess I need to look into building more than Hummer wheels:D
Sherpa.. As far as the 8 lug 15" wheel goes just find the wheel you like and send it to Champion to have it beadlocked. It is $125ea wheel and that way you get exactly what you want.
1SAWB 09-22-2003, 07:34 PM elf i'm not feeling so warm and fuzzy inside
BJ On Roids 09-22-2003, 08:25 PM Originally posted by Lance
This thread appears to be on it's way to TAP greatness! :D:D:D
RoFL that thread is a WEAPON by itself!
strmin 09-22-2003, 08:54 PM i went to champion wheel and got my 589 beadlocks....great product no problems with the order or the product.....better luck next time!!:flipoff2:
elf_cruiser 09-22-2003, 10:15 PM YEEEEEEHHHHAAAAAAWWW!!! It's a revival!
Hey 1SAWB - don't feel bad at all. They are good quality wheels, they were just supposed to be beadlocks. I think you got a pretty good deal on them. I don't remember exactly what I paid, but if you read back in the thread, you may be able to find out. I think it was about $1000, after their refund for not beadlocking the wheels.
Wow, just remembering all this crap gets me pissed off... SAWB - I'll be getting those wheels ready for ya this weekend, and shipping them out to you early next week...
good times!
BJ On Roids 09-22-2003, 11:10 PM Originally posted by fatkid
You forgot fatkid, I'm someone right...:flipoff2:
Guys...
ROFLMAO that is one of the funniest posts on here today! champagne comedy! :flipoff2: :goat:
MNPoser 10-24-2003, 08:50 PM *ELF CRUISER*
What ever came of this, did you get your money back?
I have talked to the people at Stockton wheel trying to get prices on things, and they acted like I was wasting thier time, and they were too busy to help..
F-them.
elf_cruiser 10-24-2003, 09:32 PM I got a small refund for the price of the beadlocks. Pretty lame. I recently sold the wheels to a PBB member who is happy with them. They worked well for my rig, just not beadlocks like I wanted...
Originally posted by elf_cruiser
you all will be hearing from my attorney, and the Better Business Bureau.
Laters-
Wes
Let me give you an opinion about the "Better Business Bureau";
1-It is a privately owned company and has NOTHING to do w/ the feds or any state entity.
2-Unless you are a member of the BBB if you call to tattle on a company the BBB is absolutly POWERLESS to do ANYTHING of value.
3-The only thing the BBB is good for, IMO, is to tell the client whom is trying to rip you off; "Please sir, whatever you do, do not call the BBB, OK, PLEASE?" and of coarse all the while I snicker knowing that the BBB can not do shit to me so the idiot client calls the BBB and waste a whole lot of time trying to nail me and the BBB knows I will SHAFT THEM if they fawk wit me. Trust me on this, I have told the owner of the BBB, an attorney, basically to pound sand and NEVER call me or my company EVER again or they might face a " suit ".
4-Haven't heard from the posers since.
5-They are powerless and the general public is mistaken on what they are and can do IMO.
:mad:
JIM3030 10-25-2003, 08:08 AM But they keep records of your BULLSHIT, should anyone take time to check with them first.
And you say you don't want one of those gay red stars. Yet you post up for all the free shit you can get on this board:rolleyes: :rolleyes: :flipoff2:
Originally posted by JIM3030
But they keep records of your BULLSHIT, should anyone take time to check with them first.
And you say you don't want one of those gay red stars. Yet you post up for all the free shit you can get on this board:rolleyes: :rolleyes: :flipoff2:
Ahh Hummmm,
Jim3030, you are so mis-informed. Let me tell you how it works in the real world. If the BBB were to say ANYTHING derogatory to a prospective client about my business, when I am NOT a member of there lame ass orginazation then I would have grounds for a defamation lawsuit that indeed would win me a very large chunk of change from their deviant ways. Even if some idiot were to call the BBB and slander and liable my business the BBB can NOT even think about telling ANYONE about it ,or, any other complaints that may have been called in to the BBB in the past. The BBB can not even comment on how many people may have, or may have not called in, in the past! The ONLY way the BBB can make ANY comment on your business is if YOU ARE A MEMBER AND AGREE TO THEIR TERMS and CONDITIONS and AGREE to THEIR ARBITRATION AGREEMENTS, which is the BIGGEST joke of all! Who in there right mind would PAY to belong to an orginazation that at the drop of a hat will turn around and SCREW YOU, via an arbitrator ,who is NOT AN EXPERT in your field of business? Lets say you have a hard-on for me or my business for reasons none other than to screw wit me. You file a complaint wit the BBB and if I am a member I am FORCED by way of the CONTRACT I signed with the BBB to sit at a table wit you and someone who knows NOTHING about my business and YOU whom knows NOTHING about my business as well and I am FORCED to abide by the uneducated arbitrators decision! LOL, not for me! As a matter of fact, I have turned several million dollars in my tenure as a business man and to the best of my knowledge only 3 people have bitched so far as to even suggest "I am going to call the BBB and turn you in !" and all 3 times the issues just went away because I am honest and they were not. Jim3030 I hope I have edumacated you.
Regarding the red star thing, just exactly where do I "post up for all the free shit you can get on this board"? As a matter of fact, teaching you'all about the BBB is not taking is it? I never asked for a free NP part either, I was fully prepared to pay, and I will pay. Sooooooo, once again Jim3030 "I hope I have edumacated you" and look forward to future posts, rants, gripes and laughs... :flipoff2:
JIM3030 10-25-2003, 03:56 PM "I" am not eligible to win I believe. This is discriminiation I say, I will not sit in the back of da' bus I's say!~
:rolleyes: sorry that first pargrafe were to big fer me to read. keep um small so i cankeepup
luvrox 10-25-2003, 05:23 PM Originally posted by robert stone
<FONT COLOR="Yellow"><FONT size="2">no reason to boycott them becouse 1 person had a realy bad expeince with them </FONT s></FONT c>
WRONG :flipoff2: I went thru the same chit with Stockton Wheel years ago. With all the same lines such as they will ship Monday, the welder quit, no rings available, well it's normal for bead lock wheels to leek, if you put some silicon on the cracked welds they should be ok and then of course the famous (the check's in the mail). :mad: :mad: :mad:
Garry
Ps - - Mylon at Champion Wheel is the exact opposite, he will go way out of his way to make things work out for us.
SeaBass44 10-25-2003, 07:58 PM Originally posted by JIM3030
"I" am not eligible to win I believe. This is discriminiation I say, I will not sit in the back of da' bus I's say!~
:rolleyes: sorry that first pargrafe were to big fer me to read. keep um small so i cankeepup
Put him on ignore.............I did long ago:D
Grumpy_old_fart 10-25-2003, 11:15 PM Not for nothin guys, I gotta love beatin a dead horse (gimme that damned stick, I say).
A friend of mine has a road race pickup that outruns most of the Porsches that hes racing against in SCCA competition. The upshot of it all is that STOCKTON sold him some 17x7 steel rally wheels NEW, but after less than one season the centers cracked out of the wheels. He does not offroad his truck. (*with less than 3 inches of ground clearance, a 66 chevy pickup would look kinda foolish in the bushes) When he told SW of his woes, they blandly told him that he was putting too much stress on the wheel. DUH.
So, he went and got factory corvette wheels and is now running them. For some reason, they hold up.
I may not live in CA, and I may not play in the rocks, but I will never have a good word for stockton. :flipoff2:
BTW, I did some reading on the TAP thing. Its a wonder nobody has gone after them with a gun, sounds like the court would call it self defense.
Thanks, guys, keep up the slam.
Robert 10-26-2003, 02:48 PM Originally posted by Grumpy_old_fart
BTW, I did some reading on the TAP thing. Its a wonder nobody has gone after them with a gun, sounds like the court would call it self defense.
I know I wanted to a couple times.:D
elf_cruiser 12-28-2006, 01:28 PM So - any vendors out there want to step up and give me some free wheels??? :flipoff2: :flipoff2:
J/K - I had forgotten all about this - this was way back in college.
Anyone know what ever happened to Stockton wheel? I got TR's now...
JohnnyJ 12-28-2006, 01:48 PM Google found their web site.
http://www.stocktonwheel.com/
Nor Cal Wheelin 12-28-2006, 02:20 PM fawking comedy...... They sucked then and they still suck now....
(((Stockton Wheel ))) :flipoff:
UGET IT 12-28-2006, 04:10 PM Old Sckool.............Post!
www.beadlockspecialites.com
LeviGarrett76 12-28-2006, 04:16 PM i only read the 1st post...but good luck with that...think off all the terrible experiances and stories with usa6x6....its not gonna happen....if anyone needs to be boycotted its usa6x6...they have fucked more people than ron jeremy
Tinker 12-28-2006, 06:49 PM They should be licensed by the BAR (Bureau of Automotive Repair) as any business related to some type of automotive repair here in Ca. must be licensed by them in order to do business. They can shut a shop down and have.
When I worked at an auto shop my boss would stand on his head for a customer rather than deal with the BAR.
Seriously look into this.
BAR Enforcement facts (http://www.smogcheck.ca.gov/StdPage.asp?Body=/GenInfo/FactSheets/BAR_Enforcement.htm)
How to file a complaint (http://www.smogcheck.ca.gov/stdPage.asp?Body=/geninfo/otherinfo/Regarding_Complaints.htm)
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