Way
03-07-2002, 04:44 PM
I purchased 5 MRT Beadlocks for my vehicle about a year and a half ago. Ended up that the aluminum ones that they had for my rare bolt pattern, ended up breaking almost immediately after I purchased them. I only used them off-road and literally split the rims the first time out. I have been working with MRT for the last 8 months on a warranty. They have been out of materials and out of the rims that I would like as warranty replacements. However they promised me that they would make the situation right by trading me a set of steel rims for my aluminum rims.
They told me to hold onto my rims, and not to send them in. They said that they were worried that they would misplace them and that it would be best to send them in when the rims I wanted in return were in stock. I dealt with a gentleman named Lloyd there. He was the manager at that time. About 1 month ago I was told that they were expecting the shipment in, in a few days and to call him then so we could reach a resolution. Well I called on the day I was suppose to and found out the Lloyd no longer works there (fired), and that the original owner of the company Lyle Marsh bought back the company. In the past 8 months Lloyd never mentioned that the company was changing owners or that there would be any problems at all.
I spoke with Lyle Marsh a few minutes ago to find out that he doesn’t even know what rock crawling is and that his rims aren’t designed for that application. Any rims sold in the last four years will not be warranted or replaced. What I found the most bizarre about his conversation was that he called the previous company that purchased his original company a bunch of crooks that lied, cheated and stealed, to sell wheels. He told me of numerous accounts of credit card fraud and other criminal activities. Figured I would post this message and carbon copy it to Marsh Racing so that the company despite the owner change, will stand behind there word. I will keep the list posted of any resolutions that may come of it. Who knows what will happen with the company. I gave him the number for Big Rock video so that he would know what rock crawling was and that maybe he can get a clue as to what people are buying his rims for. Maybe the end result will be a better product, but until then, I highly recommend avoiding this company all together. Maybe Lyle Marsh will stand up to his frequent line “I am a person that conducts my business with integrity”. I feel that if that was the case than he would stand behind the companies promises. After all employees are representatives of the company. We will see if after he gets this email that he still feels that I am not his problem to deal with!
Way
Off of MRT Website"
"Lyle Marsh, the founder and original owner of MRT wasforced to take the company back. He will be doing everything he can to restore the good name of the company in the coming season. Production will be necessarily limited in the immediate future, but everything that can be done to provide top quality steel wheels for racing will be done."
They told me to hold onto my rims, and not to send them in. They said that they were worried that they would misplace them and that it would be best to send them in when the rims I wanted in return were in stock. I dealt with a gentleman named Lloyd there. He was the manager at that time. About 1 month ago I was told that they were expecting the shipment in, in a few days and to call him then so we could reach a resolution. Well I called on the day I was suppose to and found out the Lloyd no longer works there (fired), and that the original owner of the company Lyle Marsh bought back the company. In the past 8 months Lloyd never mentioned that the company was changing owners or that there would be any problems at all.
I spoke with Lyle Marsh a few minutes ago to find out that he doesn’t even know what rock crawling is and that his rims aren’t designed for that application. Any rims sold in the last four years will not be warranted or replaced. What I found the most bizarre about his conversation was that he called the previous company that purchased his original company a bunch of crooks that lied, cheated and stealed, to sell wheels. He told me of numerous accounts of credit card fraud and other criminal activities. Figured I would post this message and carbon copy it to Marsh Racing so that the company despite the owner change, will stand behind there word. I will keep the list posted of any resolutions that may come of it. Who knows what will happen with the company. I gave him the number for Big Rock video so that he would know what rock crawling was and that maybe he can get a clue as to what people are buying his rims for. Maybe the end result will be a better product, but until then, I highly recommend avoiding this company all together. Maybe Lyle Marsh will stand up to his frequent line “I am a person that conducts my business with integrity”. I feel that if that was the case than he would stand behind the companies promises. After all employees are representatives of the company. We will see if after he gets this email that he still feels that I am not his problem to deal with!
Way
Off of MRT Website"
"Lyle Marsh, the founder and original owner of MRT wasforced to take the company back. He will be doing everything he can to restore the good name of the company in the coming season. Production will be necessarily limited in the immediate future, but everything that can be done to provide top quality steel wheels for racing will be done."