yogiaz
03-09-2002, 08:49 PM
A few people wanted an update on what the price was for the part that I needed to replace in my Detroit locker.
Well... the clutch assembly was $160 dollars plus shipping. By time it got to me I had paid $173 for 1 part. The one I have posted down below. When I called Tractech I asked them If I could send the bad part and get it replaced under Warranty. It was only 10 months old. They told me that I should not have taken it apart... and that I would have to put it back together and send it to them... then they would decide if they would replace it under warranty. The process would have taken 4-6 weeks I was informed.
So rather than wait I asked if I could purchase part number 68270. He told me no.. that I would have to buy the complete assembly and that he could not give me a price. I had to go through a master dealer to get prices and parts. So I called Randy's and the rep there called the exact same person I talked to at Tractech and got a price from him. (What a waste of time!) I was shocked to learn that it would cost $160 to fix one part of many. But I was told I was buying the clutch assembly... so I figured I would get both side of the clutch and the center section. When the box got here I only recieved just 1 side of the clutch (actually the only part I needed) for the extreamly high cost of (let me say again) $160. So I dont know if I got the entire assembly or not.... but I do know that Tractech is a very crappy place to deal with. Their product is definately not bullet proof, their customer service sucks, and their prices are way too high. Next time I will buy a lockrite (or I can get 3 for the price of 1 detroit) and be done. At least if the lockrite breaks, I can buy an entire new locker for a few dollars more, rather than buy 1 part for $160. :mad3: :mad3: :mad3: :mad3: :mad3: :mad3: :mad3: :mad3:
http://www.azttora.com/brokendetroit.html
Yogi
<img SRC="http://www.azttora.com/brokedetroitgear.JPG" height=316 width=333>
Well... the clutch assembly was $160 dollars plus shipping. By time it got to me I had paid $173 for 1 part. The one I have posted down below. When I called Tractech I asked them If I could send the bad part and get it replaced under Warranty. It was only 10 months old. They told me that I should not have taken it apart... and that I would have to put it back together and send it to them... then they would decide if they would replace it under warranty. The process would have taken 4-6 weeks I was informed.
So rather than wait I asked if I could purchase part number 68270. He told me no.. that I would have to buy the complete assembly and that he could not give me a price. I had to go through a master dealer to get prices and parts. So I called Randy's and the rep there called the exact same person I talked to at Tractech and got a price from him. (What a waste of time!) I was shocked to learn that it would cost $160 to fix one part of many. But I was told I was buying the clutch assembly... so I figured I would get both side of the clutch and the center section. When the box got here I only recieved just 1 side of the clutch (actually the only part I needed) for the extreamly high cost of (let me say again) $160. So I dont know if I got the entire assembly or not.... but I do know that Tractech is a very crappy place to deal with. Their product is definately not bullet proof, their customer service sucks, and their prices are way too high. Next time I will buy a lockrite (or I can get 3 for the price of 1 detroit) and be done. At least if the lockrite breaks, I can buy an entire new locker for a few dollars more, rather than buy 1 part for $160. :mad3: :mad3: :mad3: :mad3: :mad3: :mad3: :mad3: :mad3:
http://www.azttora.com/brokendetroit.html
Yogi
<img SRC="http://www.azttora.com/brokedetroitgear.JPG" height=316 width=333>