Is it? I am thinking about buying some stuff from them. Their prices seem lower than the other companies.

Not sure...:)

THERE'S A REASON!!!!!!:flipoff2:

Well I've never had a problem with RRO. I recommend them.

I also recommend Trail Tough, AAPA, Roadless Gear, Petroworks, Wheeler's Off-Road, Silver Bullet, and Mild to Wild. I shop from whomever has the particular product I want. There are only two companies I won't buy from, based on personal experience, but people seem to get in trouble if they say anything bad about either company, so I'll keep quiet.

Who are ya going to get in trouble with, spill it.:)

I dont see Calmini in his list!

I've bought from Calmini, they've done right by me.:)

Why don't you try guessing? That'd be fun. :D

trust me. you will be sorry if you give rocky road any of your money. heres one for glenn... :flipoff:

It sounds like you have alot of love for Glenn, why don't ya share with the group.:D

you can search for my bitchin at glenn posts :flipoff2: lets just say i was less than thrilled with the customer service and shipping "dept"

He is a business man. While a guy like tim hardy does it for the sport!

I'm a goat man myself, However I do for the no reason at all.:bender:

Originally posted by fatkid
I'm a goat man myself, However I do for the no reason at all.:bender:


FAAAATTTYYY:bender: Goats......still have any forsale:flipoff2:

Originally posted by zukiboy
THERE'S A REASON!!!!!!:flipoff2:


like them or not.....they are Huge!

I haven't been there, but a friend stopped in their "Store"
he said they have several people answering the phones..and they are ringing off the wall.....taking orders for all types of 4x4 products.....

darn, those tiny ad's in the 4x4 Mags must pay off!

someday, we'll grow or Grow up....and go away.....LOL

Is Rocky Road Outfitters a good place to buy stuff?

It is if you don't mind waiting 6 months to a year to get the parts you buy from them! Just my $02!


Wayne

Or send them 2 email request and never get an answer ever. or call and get I'm really not sure, I might be able to find out, I dont know what to tell you. Sorry lacks in the customer service area
go with the Competition or Fab it your self. I salute RRO also:flipoff:

Yea,Some times you have to wait for stuff, but when you recive you product has it not always been quality built:question: I hear a lot of people bad mouth Glenn, but I never hear anything about his products breaking on the trail or even looking bad for that matter. I buy RRO, Trail Tough,Roadless Gear,Petroworks. Some ship faster than others but the products from these vendors have not failed on me yet. Just my .02:D

Originally posted by Rockrat
Or send them 2 email request and never get an answer ever. or call and get I'm really not sure, I might be able to find out, I dont know what to tell you. Sorry lacks in the customer service area
go with the Competition or Fab it your self. I salute RRO also:flipoff:

ok, we'll stay tiny, so we don't screw so many people at a time.....

I have not done any business with Glenn, but several of my friends have, and vowed not to deal with him further.

One went so far as to tell me if I see Glenn on my trip to Moab, to punch him in the mouth for him - it took Months to get his cage that was "in stock" at the time of his order....:rolleyes:

While a guy like tim hardy does it for the sport

After dealing with Tim and his months of delays, and not answering the phone, and not returning calls, and doing sorry work with sorry materials...I wouldn't hold him on a pedestal either. He is however a nice person.

i have been up to glenn's shop and i have chatted with him and examined his products closely. i cannot deny that his customer service could use a shot in the arm, but he makes a solid product. plain and simple. i have several local buddies that are not as web savy as us all and as soon as they found glenn, they will never leave his customer base. personally, i can fabricate most everything that i need so i dont do a lot of shopping about.

My biggest gripe with RRO is Glenn's personal way of bashing other vendors when he reply's to someone's bulletin board post concerning a technical question. Most unprofessional :mad:

To answer your ?....NO NO ...I could go on for a page why I won't deal there, suffice it to say, I'm not impressed with his UNPROFESSIONALISM...

i have a buddy who spazzes out at every store he thinks did him wrong for the most obscure reasons, and vows "never to darken their doorways again."
since all those stores are the ones he sought out to get specialized stuff from in the first place, his options at this point are so limited, that he keeps trying to get ME to "can you just pick up (this or that) for me if you happen to be going downtown" etc. etc., full well knowing that the only places to get the stuff that he wants, can only come from the places he "boycotts" :rasta:
if a light turns red when he's driving, he gets pissed and thinks the "light shouldn't be set on this cycle for this time of the day"
"why doesn't the store have MY favorite brand of beer at the front of the cooler, they make you dig through to the back to get at it" etc.etc.
fawk.
i really don't think that anyone who sells stuff is perfect, anymore than buyers are.
anything that you have to purchase automatically makes you dependant on someone else's foibles/quirks/bad day/hangover and so on. the human condition. pilot error.
get stiffed by a winch company? think of the hassle and impracticality it would be to make one!
buy a used one? back to dealing with someone who has something you don't, and even less accountability.
i know builders who are masters at what they do. they suck at people skills.
geniuses that are so crappy at trying to get someone to learn/understand what they are talking about, that their knowledge is virtually worthless, because others get frustrated at their arrogance, and all their smarts do no good.
you are always gonna find people who had a poor dealing with somebody, sooner or later.
i may be naive, but i don't believe that most of these guys are the Devil incarnate, rubbing their hands greedily, joyous at the thought of screwing yet another buyer by holding up the delivery date/losing the part/trying to save on overhead to make the rent etc. CAVEAT EMPTOR!:p

UZI, true, but... How about stealing ideas and marketing them as your own? How about making deals knowing that somebody's vacation plans hinge on you coming thru, then you flake, "something else came up"...How about stating that you will buy something that some one has for sale, causing them to turn away other buyers...Then disappearing? I KNOW Glenn has done all these things, to me and others....:flipoff: RRO, and :flipoff: Summit and, :flipoff: Glenn...

I placed an order with Spidertrax Sat. the 9th talked to Eddie ordered d.o.m. tubing, inserts,aurora ends,and misalignment washers, didnt no how long of a 5/8 bolt I was going to use but he through in the C-nuts anyway here it is now two days after he shipped and the stuff is on my doorstep I will do Buis. with them again if neededd in the future.

when i ordered some stuff from Calmini, it took over 2 months to arrive. they never answered my e-mails, and when i called i got put on hold indefinately, or "the person you want isn't here right now" etc. etc.
this Glen guy has answered my e-mails, and seems like an ok dude to me, so.......:confused: luck of the draw? i dunno.:(
it's tuff having grief interfere with your favorite hobby.:eek:

Originally posted by Rockrat
I placed an order with Spidertrax Sat. the 9th talked to Eddie ordered d.o.m. tubing, inserts,aurora ends,and misalignment washers, didnt no how long of a 5/8 bolt I was going to use but he through in the C-nuts anyway here it is now two days after he shipped and the stuff is on my doorstep I will do Buis. with them again if neededd in the future.

No Shit? I ordered almost the Same stuff from them Monday & it arrived today :D
Eddie & Tom are consistently dependable.

i ordered a gm alt bracket from roadless from the online shopping cart, it was here in 3 days, couldn't have been happier with the whole experience.

Originally posted by dychen
i ordered a gm alt bracket from roadless from the online shopping cart, it was here in 3 days, couldn't have been happier with the whole experience.

I bought a Samurai model kit from them for a Christmas present. it was :grinpimp:

i bought my 4:16 gears from calmini just because i liked their idea of a solid billet design and i got them in like 4 days. good product and fast service. i ordered a front diff from brent at trailtough and it was here is about the same time with cool stickers and all!! i cant say that i have "ordered" from RRO, i bought a carb vent tube from them when i was up there but that was about it. i also called dave at AAPA and he was very helpful in telliing me the differences between his sumo drivelines and i plan on ordering from him. i am not a brand loyalty kind of guy. if someone else can get it to me i dont care where it comes from as long as it works. i think brand loyalty is, for the most part, a thing of the past. business is so competetive now that you cant say for sure if one is better than the other, you know the ford,chevy,dodge debate that will continue for another 50 years. you have no conclusive evidence as to what is better than the other overall. that is why i subscribe to so many lists that have to do with this hobby. if i see that someone had success with a particular product, you better believe that i am going to take notice and do my own investigation. that is what these board are for. i just want to thank you all for your input on these boards, your collective knowledge is invaluable to me in my quest for succes on america's trails.

thank you,
Spence

and what thank you is complete without a pirate salute
:flipoff2: :flipoff2: :flipoff2: :flipoff2: :flipoff2: :flipoff2:

Originally posted by zukiman
Well I've never had a problem with RRO. I recommend them.

I also recommend Trail Tough, AAPA, Roadless Gear, Petroworks, Wheeler's Off-Road, Silver Bullet, and Mild to Wild. I shop from whomever has the particular product I want.

I agree with Geoff.

I've bought stuff from RRO, TT, AAPA, Roadless Gear, Petroworks, and Wheeler's. I have not had any bad experiences with any of them.

Newbie or not VERY WELL SAID. I dont believe anyone here is brand or persay company loyal to an extent. If company A has the same part as Company B and you have done your research and no what you want order from whom ever you like but I believe the Bottom line is service. Parts are very competitively priced now a days so the only thing a seller has to win there customer is a solid Knowledge of what they are selling and the man power to back it up. If there promises lie on false pretences and they think there the only one out their. They are very wrong in there thought process I't probably takes $100. to get a customer $200. to keep him and one small scwewing to lose 20 new customers. But thats just My o2 :smokin:

I bought Springs from Glenn a couple years ago.
They sagged from day one.... :confused: Get what ya pay for I guess.

He did come trough for me in a bind with a locker I needed.
The company I originally ordered from sent only the pin wrapped nicely in the locker set box. I called glenn and recieved a set in 2 days.

THe guys at Petroworks are always really polite. BUT...
Now I wanted one of there cages once and when I called to order I was told it would be a couple days til they were in stock and they would call me when they came in... I guess they never came in! :flipoff2:( i built my own)

I bought the Calmini TC gears set and it took forever...
They also told me they would send me a catalog and I never got it. I stopped by on day while traveling the length of the sate on business... They gave me a quick tour of their shop. But still no catalog.... :flipoff2:

My point is.
All company's out there have there good sides and not so good sides. Most are all Sami enthusiests like us. They haven't lost my business for life because they make human mistakes.
Of course when I am in a good mood right now :p

I orderd a rear bumper from Glenn and got it in just a couple of days. My experiences have been good. He's also answered a bunch of my questions over the last 3 years.

Your rear bumper was engineered partly by someone else, the design was stolen and sold to you....I really get mad when I think about this shit!

i think it is pretty safe to say that bridgestone probably isn't going to be a RRO customer any time soon.......:nuke: :nuke: :nuke:

Originally posted by 0ILBURNER
My biggest gripe with RRO is Glenn's personal way of bashing other vendors when he reply's to someone's bulletin board post concerning a technical question. Most unprofessional :mad:

I'm a relative newbie to this tech board just soaking up some info before I get my sammi but I have seen this happen a number of times myself and find it disturbing. Your product and service will stand for itself...theres no need to go bash competitors on a bulletin board...I think it's tacky

I have to admit I was impressed by RRO spring pads but will probably be doing a YJ swap at same time so need to find some YJ pads.

i have a friend that has been waiting for his parts (now 4 weeks)

I dont thank so . rro has lost my businesshttp://bbs.off-road.com/wwwthreads_uploads/53-715407-massey.gif

:flipoff2:

My o2 but what for you talking a 1/4" on each side of the pad. Not to mention jeep axle is diif size than the sami pads wont fit tight.

i have a friend that has been waiting for his parts (now 4 weeks)

I dont thank so . rro has lost my business

:flipoff2: :flipoff2: :flipoff2: :flipoff2: :flipoff2: :flipoff2: :flipoff2: :flipoff2::rasta: :rasta:

Originally posted by Rockrat
My o2 but what for you talking a 1/4" on each side of the pad. Not to mention jeep axle is diif size than the sami pads wont fit tight.

hmmm...yea the 1/4" point is well taken. I was thinking of some of the sites that have the kits for the YJ conversion. I am probably having a friend help me with a lot of fabbing but will be buying spring pads from somewhere.

So guys....does the 1/4" make a difference? And what is a decent pad and what are ones to avoid? (if any)

RRO=sucky, SPIDERTRAX=AWESOME products and service:)

I have not bought a whole lot of stuff but I have recently purchased a set of 4.16 gears ,mighty kong t/c mount and the YJ conversion with the missing links f/r from "Trail Tough" and have been very happy.They answer the phone everytime and any question I have is answered.I had called RRO first about the YJ kit but it was 80 bucks more for the whole kit f/r and it is the same as the Trail tough kit from what I can tell,same pic on each of their pages.who is this glenn guy everyone is jumpin on?

Originally posted by Gozuki
Your rear bumper was engineered partly by someone else, the design was stolen and sold to you....I really get mad when I think about this shit!

I suppose they were the first to take a piece of rectangular steel tubing and slap some tractor trailer lights into them? :rolleyes: cmon, all this stuff has been done before by someone else. Sagging springs? Like Pro made the springs. Let's get some more tech talk going on this board, if I want to hear a lot of whiny bitches I'd be hanging around some of the other boards........ Moderator, please end this thread, I think the horse is dead....

i like to beat a horse long after it's dead. :flipoff2:










i don't like RRO at all.

Well hes right should end the thread but since the Rat's steering still isnt done (waitin for parts) cant wheel, so it gives me somewhere to take my aggression out much better than beatin the dog.

Ya I Have Bought Lots Of Parts From Them & They Have Never Done Me Wrong & If U Use A Credit Card U Will Get Your Order In 3 Or 4 Days By Ups

How often does this topic have to come up? Cmon guys move on. If you have nothing nice to say then say nothing. Instead of harping on about negative experiences you have had with XYZ vendors tell us about the good ones you have had. People respond better when you aren't constantly hanging s#$% on them.

I have had only good service and support from Glen. i have had parts shipped to Australia with no worries. he has answered numerous emails i have sent in the past promptly and when I was over there in 99 he was nothing but nice to me. i can say the same about Spidertrax.

How often does this topic have to come up? Cmon guys move on.

Looks to me, like it comes up every 2 years by the last posting before Headrush ....... 03-15-2002 03:52 PM

Looks to me, like it comes up every 2 years by the last posting before Headrush ....... 03-15-2002 03:52 PM


Ahh I really should look at the dates of posts before replying :emb2:

Move along nothing to see hear

so don't use search??? or is it use search??? lol (j/k) really lets just delete this thread nothing was or ever will be acomplished buy it

so don't use search??? or is it use search??? lol (j/k) really lets just delete this thread nothing was or ever will be acomplished buy it
I concur :D

http://pics.montypics.com/Crab_Bait/2004-07-12/1089663572_searchbuttonfordummies.jpg so don't use search??? or is it use search??? lol (j/k) really lets just delete this thread nothing was or ever will be acomplished buy itThis might help :rolleyes: