: High Angle Driveline - Great Customer Service!


IronBenderII
04-05-2002, 03:27 PM
Just wanted to post a review on High Angle Driveline (Jess a.k.a. OneTonCV)...

After grenading my previous shaft @ 80 mph going down hwy 101 (scary) I ordered a new one from the infamous Jess @ High Angle.

He was a cool guy to talk to and suggested a few upgrades to beef things up. Being short on pesos I didn't take him up on it but it was cool of him to let me know that I could.

Anyway the driveline came in right on time. I opened it up and realized that it was the wrong one (no CV). I called him up expecting to get a hassle (not because of him but from dealing with other vendors with like circumstance). He told me he would look into it and call me back. 5 minutes later he called me back and said there was a mistake on his side and appologized. He was way cool about it and is having a new one rushed out to me (should be here by Monday or maybe Tuesday). He is also arranging for the one I have to be picked up which is nice (so I don't have to do it).

Anyway, I know the quality of Jess's stuff is awesome. But equally as important is his customer service. There are a lot of shops out there that have really good stuff but they are just total dicks. It's nice to deal with a guy that has the best of both worlds!

Thanks Jess!!

-Jack

Shaker
04-05-2002, 05:43 PM
Jesse IS THE MAN!!! Killer service-product-tech. info....

The ONLY place to get your drivelines...........:beer: :p :D :usa:

zstrange
04-05-2002, 05:54 PM
got both of mine from jess.quality shafts. definitely the man.

coyote
04-05-2002, 06:28 PM
Yes he is the man....very understanding and wants you to understand drive shafts.....I just tell him you do your work I give you money...it hurts my brain...

onetoncv
04-05-2002, 10:30 PM
i do appoligize for the inconvience and do appreaciate your understanding - i know you wanted to go wheeling this weekend and wish it was not an issue - i'll be gettin yours out monday asap- Jess

IronBenderII
04-06-2002, 12:04 AM
No worries at all. I'm just glad to deal with a guy like you rather than some of the other vendors that are out there that cut their customer service off as soon as the product leaves the door...

We'll test out the new drive line next weekend!

-Jack

92xj
04-06-2002, 02:31 AM
Give it up, guys, the drawings are RANDOM, all this brown-nosing won't help a bit! :flipoff2: :flipoff2:

Just kidding, Jess seems like a real nice guy. [That's member number 9726, Jesse, 9-7-2-6, you got that?]

elf_cruiser
04-06-2002, 09:48 AM
Jess is definitely the man! Same thing happened to me, I got my new shaft, and a flange was missing. He 2day aired one to me for no charge, and even remembered that i would need clips for the u-joint caps. Awesome customer service. I've never dealt with anyone better.

Thanks Jess!

Sillyneck
04-06-2002, 08:40 PM
yep Jess is the man. I have had the opportunity to watch him do his magic at his shop. I swear he has the output of three men. He had my driveline retubed and balanced in less than 20 mins....fawkin AMAZING! There's so much stuff involved in his work that nobody would understand unless they have seen it.

thumbs up to Jess!

Mr. Bastard
04-07-2002, 08:39 AM
Werd! Jesse rocks! AWESOME customer service....he called me at my house on a Friday night at 8 to let me know the status of my order...... he has my business for life! :beer:

Bones
04-07-2002, 08:58 AM
Jesse ROCKS!! I couldn't be happier with mine :D Looks real nice on my workbench..lol Should be eeven better once I can wheel it!!

PYRO
04-07-2002, 01:16 PM
Receivied my shaft on Friday, He built it in two day after I ordered it and send a day early then planed. Great service and awesome workmanship.

4-wheeler1
04-07-2002, 09:05 PM
I ORDERED MY FRONT SHAFT EARILER THIS WEEK . JESS SAID HE WOULD TRY GET IT TO ME IN 3-4 DAYS , HE SAID HE WOULD MARK THE TAG ASAP, THE SHAFT WAS AT MY DOOR IN THREE DAYS!!!!!!!!!! THIS GUY IS REALLY ALL ABOUT KEEPING HIS WORD , AND THE SHAFT FIT PERFECT. REALLY GREAT SERVICE! IF YOU READ THIS THANKS JESS!!!!!!!!!

onetoncv
04-07-2002, 09:23 PM
thanks for all the words guy- Jess:D