This is a first for me dealing with a warranty service that wasn't out to bone you. Sorry it's so long

Here's what happened
Easter Sunday:
Coming back from a GREAT trip to Moab, Ut. in my RV with Del & Stacie Albright right behind me, the engine in the RV went BOOM!! with 42K miles on the clock. We were 50 miles outside of Ely, Nv. on HWY 50 on Easter Sunday about 5:30 pm when it went. I called Good Sam RV roadside asst. (100.00 a year service) and they set me up with a lowbed trailer tow truck to haul the RV to Elko, Nv. to the nearest Cummins service shop at no cost to me.

I was able to get the RV to a Safe spot off the hwy and the Albrights and us broke out the BBQ and the Blender and relax we did. When the Tow driver called he was coming out of Weed, Nv. and wouldn't make it till 1:00 am I told him to have a nice Easter with his family and head out first thing the next morning to pick up the RV and we all partied on the side of the road and watched a great sunset.

At this time I thought that my RV warranty had expired and that I was Fawked. I had to use Del's jeep to haul my car trailer to Ely, Nv. as Del pulled my jeep to Ely. Once there I had to rent a U-haul box van in Ely, Nv. and hooked up the trailer to tow the Jeep back to Cali. which was a pain in the azz as we had my wife, me and 2 golden's to transport 600+ miles home after a stop at the Cummins shop in Elko.

I had get home for work so I had to leave the RV in Elko to have it repaired as the shop couldn't do anything with it for 5-7 days I was highly stressed at this point to say the least, when I got the EST for the engine replacement it was going to be $14,469.14 I was laying on the couch with my thub in my mouth for 2-3 days

It wasn't untill a week later I found out that I still had a warranty on the RV until April 24th and got them involved in what was happening. I had already ordered a new Recon-engine from Cummins and it was on the way to Elko. The Warranty Co. wanted to use anouther engine co. and I told them that I would pay for the extra $ for the Cummins recon. Well it wound up being $500.00 less using the Cummins recon and they agreed to pay for every thing but the cleanning solvents and some minor things.

Well as of Today the RV is fixed and the Warranty Co. just called and they are paying $13,747.00 of the bill !!!! I have to say that US WARRANTY KICKS AZZZZZZZZ!!!!!


The engine failure was due to the #6 injector being stuck wide open and that melted the piston and put metal into every cyl in the engine and BOOM no more 5.9 cummins engine. Now I have to drive up Sunday morning and pick up the RV on Monday. Life can sure throw some curves at you!!!!

P.S. Special Thanks!!
To Del and Stacie Albright thank you for all your help!! I coundn't ask for better close friends in the world!! You guy's rock!!!

And Thank YOU US WaRRANTY

Put an EGT gauge on the next one please! :eek:

thanks for the good story ! mark one down for the working man !!

The good sam coverage should have also taken care of whatever you're towing with the RV...


Glad to hear everything came up on the good side for ya!

http://www.glam-metal.com/Warrant-05-203.jpg

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:flipoff2:

Matts, would an EGT pick up that rich condition on the #6 even though the others where working properly?

Matts, would an EGT pick up that rich condition on the #6 even though the others where working properly?

depends which side of the manifold you put the egt probe on, usually we put it on the back port, so yes it would have. Unless you run a post turbo, then it will definately pick it up.

What year engine are we talking about here?

Put an EGT gauge on the next one please! :eek:

I have full gauges that I put on it 5 days after I bought it 3 years ago!! I have Trans. Temp, Fuel Press, Turbo Boost and EGT gauges on it and keep a close eye on them when pulling hills. The EGT was in about 925-950 range when the check engine light came on and the smoke started billowing out the exhaust. My EGT probe is/was located about 3" away from the #1 exhaust port and it was the # 6 injector that stuck open and melted the #6 piston, so the gauge didn't show a problem.

What engine? 12v, 24v, comon rail? I makes a big difference what kind of injectors it has......

The good sam coverage should have also taken care of whatever you're towing with the RV...


Glad to hear everything came up on the good side for ya!

They will only cover a car dolly not a 18' car trailer because the RV has to be towed on a 40' lowbed big rig trailer and they both won't fit. They told me I would have to pay for the other tow truck to pull my jeep and trailer to Ely, Nv. so I could rent a truck to pull my trailer. But Good Sam paid for the big rig tow for 200+ miles and it was fully covered so I had no problem having to tow my trailer for 45 miles to Ely, Nv.:D

What engine? 12v, 24v, comon rail? I makes a big difference what kind of injectors it has......

late 1999-2000 275hp 24V with 42,000 miles on it:eek:

depends which side of the manifold you put the egt probe on, usually we put it on the back port, so yes it would have. Unless you run a post turbo, then it will definately pick it up.

The reason I installed the EGT on the #1 exhaust port was the day after I bought the RV, I went to install the Gauges and EGT probe and found the exhaust manifold was cracked between #5-6 right where I was going to put the probe. I got the RV dealer to install a new manifold under a safety issue for free and they had to replace the turbo that the Mech. droped and fawked up:shaking:
I did some reasearch and found that the manifolds tend to break in that area on the 2 pice manifold. So I didn't want the Manifold to crack there again so that's why it was on the #1 port.:)

The whole story of the injector sticking open doesn't sound right to me. More likely would be the oil cooler sprayer for that piston clogging up ususally from a piece of tinfoil that covers the oil can after removing the cap. It happens when people fill the oil filter with oil when changing it.

Injectors could stick open but the fuel only comes out when the fuel pump pumps it on that stroke and the same amount would come out. The only difference is that it wouldn't spray thus making it not burn completly. That would cause that cylinder to run cooler! Yes it would smoke but melt the piston? - very unlikely.

This sounds like a possiblility on a comonrail system... But thats not what you have.....

I have full gauges that I put on it 5 days after I bought it 3 years ago!! I have Trans. Temp, Fuel Press, Turbo Boost and EGT gauges on it and keep a close eye on them when pulling hills. The EGT was in about 925-950 range when the check engine light came on and the smoke started billowing out the exhaust. My EGT probe is/was located about 3" away from the #1 exhaust port and it was the # 6 injector that stuck open and melted the #6 piston, so the gauge didn't show a problem.

That sucks! You couldn't get it on the flat spot near the flange?

Here's where mine is. (not my pic)

http://www.jbpacooper.com/EGT_probe05092003.jpg

That sucks! You couldn't get it on the flat spot near the flange?

Here's where mine is. (not my pic)

http://www.jbpacooper.com/EGT_probe05092003.jpg

RV manifolds are different

so if an injector sticks on a truck, with the sensor mounted in the pick above, my egt WILL pick it up??

I still have never heard of an injector sticking.... EGT would go down if it did...

http://www.glam-metal.com/Warrant-05-203.jpg

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:flipoff2:

I guess no one else likes Cherry Pie:flipoff2::flipoff2:
http://warrantweb.net/

i thought Cummins warrantied their engines for 100k. I thought that is what they do on the Dodge pickups at least? Right? Wrong?

In my own personal experience from having my VP44 warrantied last fall, the warranty is for 100K or 5 years whichever comes first.

Well I got her back home and put 600 mile on it:D The engine ran great but it sounds alot diffrent than the engine that it had in it. I don't know what is diffrent but it almost sounds like a loose wrist pin or it may be the new air compressor breaking in. I will be changing the oil at 1000 miles and will cut the filter and check for any metal just to be sure. The new engine has a 2 year 100K warranty which for an RV sucks unless your retired and are on the road all the time. At present I put 6-8,000 miles a year on the engine so I'm never going to get close to the 100K milage mark before the 2 years.

RV manifolds are different

Way different than the truck exhaust