Is the coolest F'n Company eVAr. I just love there customer service.

They go out of their way to make you happy

That is all............

I would agree for the most part, but over the years I have had issues with them. Even with that, their service is very good compared to most.

I would agree for the most part, but over the years I have had issues with them. Even with that, their service is very good compared to most.

Really? Hell, evertime I talk to them I think there trying to give me a back rub over the phone LOL

Really? Hell, evertime I talk to them I think there trying to give me a back rub over the phone LOL

Notice they don't offer to give you your $$ back :D

I sent them a 450 press that I got from a friend to have it reconditioned... Need springs and screws and stuff....






They just sent me a new 550! In the box with all the shit!!!

I've never heard anything different about them.

Notice they don't offer to give you your $$ back :D

Don't need it back... I want to reload:laughing:

I have a Dillon 450 and a 550 along with lots of Dillon dies/conversions in the reloading room.
Talked to some jackass at Dillon about having the 450 upgraded to a 550,he told me,and i quote" quit being a cheap bastard,sell it to some loser for a hundred bucks and buy a 550" .
Prompty hung up the phone.
I keep telling myself that maybe he was having a bad day,but i still cannot bring myself to place another order with them.
RCBS on the other hand,nothing but good to say.

RCBS on the other hand,nothing but good to say.

Now you have my head spinning.
I thougth dillion was THE machine?
Haven't heard bad about RCBS tho...

I've had them be a bit condescending on the phone. They still sent me the parts I needed.

The vast majority of reloading equipment manufacturers have fantastic service. It isn't really unique to Dillon.
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I would agree for the most part, but over the years I have had issues with them. Even with that, their service is very good compared to most.

Could you elaborate on this a little?



Notice they don't offer to give you your $$ back :D

Being that they have a lifetime warranty that applies to anyone that has their press and not just the original owner, and they don't require any kind of reciept or proof of purchase, I wouldn't either.



I have a Dillon 450 and a 550 along with lots of Dillon dies/conversions in the reloading room.
Talked to some jackass at Dillon about having the 450 upgraded to a 550,he told me,and i quote" quit being a cheap bastard,sell it to some loser for a hundred bucks and buy a 550" .
Prompty hung up the phone.
I keep telling myself that maybe he was having a bad day,but i still cannot bring myself to place another order with them.
RCBS on the other hand,nothing but good to say.

You're going to snub good products and service because a nutjob was on the phone one time? I would have gotten his name and called back asking for a supervisor. I'm sure Dillion management or ownership wouldn't have approved of the behavior and would have canned that guy in a minute.



Now you have my head spinning.
I thougth dillion was THE machine?
Haven't heard bad about RCBS tho...

Dillion doesn't make a single stage press and RCBS makes a lot more than presses. I own a single stage RCBS press and a Dillion 550. There is no one company that makes the best of everything.

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Being that they have a lifetime warranty that applies to anyone that has their press and not just the original owner, and they don't require any kind of reciept or proof of purchase, I wouldn't either.


Not always. I like Dillon, and I like their service most of the time, but they've irritated me a time or two. I have had occasion to use Redding, RCBS, Lee, and a few others CS. Lee is kind if ho hum, RCBS is top notch.

Being that they have a lifetime warranty that applies to anyone that has their press and not just the original owner, and they don't require any kind of reciept or proof of purchase, I wouldn't either.


Not on the 1050 unfortunately. :(

Commercial press and all.

Quote:
Originally Posted by Fisheadgib
Being that they have a lifetime warranty that applies to anyone that has their press and not just the original owner, and they don't require any kind of reciept or proof of purchase, I wouldn't either.

Not on the 1050 unfortunately.

Commercial press and all.

.. true... still, If I could afford a 1050, I'd buy it in a second! :-)

me 2! i have WAY WAY too much money wrapped up into my 550 to make it worth selling and rebuying to a 1050 or even a 650 for that matter.