: Sammypro Motor problema
okieoutlaw 02-22-2010, 06:56 PM bought a 1.3 Sammypro motor about 8 weeks ago and was so excited to get it in and running. When I ordered the motor I told them I would be running propane and asked if there was any problem due to the propane. I was told that the engine should run like a striped ass zebra on the high octane of propane. I recevied the motor put it in it ran less then 2 hours before the oil pressure dropped and the engine started missing and acted like it wanted to seize up. I called them and told them what was happening and that the motor was not right. They sent me another motor but did not have time to paint the valve cover so I was told to install the one on the first motor on to the second one so I did as I was told. The second motor did the same thing and after some investigation we found that the 1 st motor had some small clear looking beads in it and of course the second one had some also. We found later that the beads where from the bead blasting that was used to clean the motor on the rebuild and since we used the same valve cover it was in the 2nd on too. I sent the 2 motors back to them and was told the problem was a fuel issue and I would not be getting a refund or credit. I called Got Propane.com from whom I bought my propane system and explaned the problem.I was told that if they where using chrome rings that the motor would have to be broke in on gas then switched to propane. I feel that I was done wrong by Sammypro since I told them up front I was running propane and they should know there product well enough to know what it can and can't run on. I also had ordered a 22RE motor when I ordered the first 1.3 and have not installed it yet but am afraid to do so without pulling the thing apart and check it out. I have invested $12,000.00 with Sammypro AKA Toyota 22Re AKA John's Foreign Motors and Had to spend $1700.00 to get a 3rd motor to replace the 2 bad one's for my Zuk. This is just my opion but I really feel like I got bent over good on this one but you can use your own judgement on that. Just thought I better let some of you know to make sure and deal local if possible if this would have been local I could have fought it but Oklahoma is a long way from Washington State.
Baratacus 02-23-2010, 10:34 AM wait... they KEPT the motors and told you no refund? Yeah that's called stealing... One of those motors is yours. If they aren't going to refund you or pay you for the damaged motor, they need to send the motor back to you in the condition they recieved it. You will probably have to pay shipping, but the thing is rebuildable and worth some money. $12,000 isn't chicken scratch, that's grand theft and a felony. In Oklahoma, Grand larceny is a felony punishable by imprisonment in the State Penitentiary not exceeding five (5) years if the value of the property is Five Hundred Dollars ($500.00) or more and shall be subject to a fine of not more than Five Thousand Dollars ($5,000.00) and ordered to provide restitution to the victim as provided in Section 991a of Title 22 of the Oklahoma Statutes.
Scott410 02-23-2010, 11:10 AM wait... they KEPT the motors and told you no refund? Yeah that's called stealing... One of those motors is yours. If they aren't going to refund you or pay you for the damaged motor, they need to send the motor back to you in the condition they recieved it. You will probably have to pay shipping, but the thing is rebuildable and worth some money. $12,000 isn't chicken scratch, that's grand theft and a felony. In Oklahoma, Grand larceny is a felony punishable by imprisonment in the State Penitentiary not exceeding five (5) years if the value of the property is Five Hundred Dollars ($500.00) or more and shall be subject to a fine of not more than Five Thousand Dollars ($5,000.00) and ordered to provide restitution to the victim as provided in Section 991a of Title 22 of the Oklahoma Statutes.
I agree.
mtbrjon 02-23-2010, 02:07 PM This whole thing doesn't sound right. If the propane was the problem and related to chrome ring seating what the hell does that have to do with oil pressure loss? Now beads in the oil gallies could trash the bearings and cause oil pressure loss. I'm callin BS on this one. If the situation is as you are describing I'd contact my lawyer.
rattlecan78 02-23-2010, 02:34 PM I hope you took pictures? and I throw another vote for the landshark
mtbrjon 02-23-2010, 04:26 PM Anybody from Sammypro get on the PBB? Would like to hear their side.
olivedrabxj 02-23-2010, 05:53 PM Anybody from Sammypro get on the PBB? Would like to hear their side.
there is a guy on zukikrawlers from sammypro he has not reaponded to the thread over there.
tinbeater 02-23-2010, 08:51 PM This whole thing doesn't sound right. If the propane was the problem and related to chrome ring seating what the hell does that have to do with oil pressure loss? Now beads in the oil gallies could trash the bearings and cause oil pressure loss. I'm callin BS on this one. If the situation is as you are describing I'd contact my lawyer.
X2. I run chrome rings in my 1.6 on propane for 4 years with no proplems.
Wonder if Calmini bought sammypro???
Scott410 02-24-2010, 08:04 AM There's no BS to the story, I was there both times to witness the motors go. Both motors ran great at first, but within a couple hours time they both lost oil pressure and where done. The first engine actually gave up in the shop, we pulled the first engine's valve cover and found what we believe to be sand from the blaster. Then we got the second engine, which did a little better, but not much. We where able to actually take this one out on the trail, but within an hour, the engine lost all oil pressure and began to knock pretty bad. Hopefully the third engine we have now will last, only time will tell.
I actually feel pretty bad, I recommended Sammy Pro to my friend without knowing or ever doing any business with them and this had to happen. I am not trying to bash Sammypro, but I feel as though there service isn't what it should be. I really hope that Sammypro will set things straight, but as for now I am very dissatisfied with them.
mtbrjon 02-24-2010, 08:50 AM There's no BS to the story, I was there both times to witness the motors go. Both motors ran great at first, but within a couple hours time they both lost oil pressure and where done. The first engine actually gave up in the shop, we pulled the first engine's valve cover and found what we believe to be sand from the blaster. Then we got the second engine, which did a little better, but not much. We where able to actually take this one out on the trail, but within an hour, the engine lost all oil pressure and began to knock pretty bad. Hopefully the third engine we have now will last, only time will tell.
I actually feel pretty bad, I recommended Sammy Pro to my friend without knowing or ever doing any business with them and this had to happen. I am not trying to bash Sammypro, but I feel as though there service isn't what it should be. I really hope that Sammypro will set things straight, but as for now I am very dissatisfied with them.
Didn't intend to indicate that your friend was untruthfull but this simply does not add up. Somewhere in here is the truth and it would be nice to hear Sammypro's side of the story because as it stands now it's very hard for me to believe that propane caused this problem or that they have both engines and aren't refunding any $$ ?? If that's the case a plane ticket would be on my Visa and i'd have a trip planned to their shop to "straighten this shit out!!".
Scott410 02-24-2010, 09:42 AM I knew what you were saying, it's cool, and I’m not trying to start an argument either.
He's not saying that the chrome rings caused the problem, he's saying that Sammypro said it would be okay to break the engines in on propane, but when he contacted Gotpropane after the engine failures, they said the engine has to be broke in on gas, then switch to propane. So it just makes you wonder how much Sammypro knows about his engines. We are pretty positive that the motor's failed to them not fully cleaning them after they blasted the block and head. After the first engine went, we looked under the valve cover and we found numerous deposits of the media.
As for the money, that's his business.
mtbrjon 02-24-2010, 10:16 AM I knew what you were saying, it's cool, and I’m not trying to start an argument either.
He's not saying that the chrome rings caused the problem, he's saying that Sammypro said it would be okay to break the engines in on propane, but when he contacted Gotpropane after the engine failures, they said the engine has to be broke in on gas, then switch to propane. So it just makes you wonder how much Sammypro knows about his engines. We are pretty positive that the motor's failed to them not fully cleaning them after they blasted the block and head. After the first engine went, we looked under the valve cover and we found numerous deposits of the media.
As for the money, that's his business.
I hate it when you spend good money and get jacked. :mad3:
Please post follow up so we know how this ends.
sammypro.com 02-24-2010, 04:15 PM here is how it reads on several forums, looks like it forum hopping for me so everybody can read my-side!
Well shoot where do we start?
Fact 1
Okie bought a premium dressed 1.3
Fact 2
Okie called and emailed issues w/ said motor
Fact 3
I (Zack) stayed till 10pm that very same night and shipped new motor same specs as previous to Okie within 24 hours along with the 22R engine he had just recently purchased
Fact 4
We sent him the 2nd motor without seeing the first (to determine cause of failure) which was against the owner’s advice. I never charged for the 2nd motor, we agreed the trail run was more important and we would figure things out later. Pretty decent customer service I might add.
Fact 5
Okie called and said he only made it 3 hours into his new year's run w/ 2nd motor
Fact 6
I paid return shipping for all 3 motors (original 1.3 core, engine 1, engine 2)
Fact 7
After preliminary breakdown of 1st engine it was an "over fuel" issue due to black suit in exhaust and shiny spot on all 4 pistons as well as witness marks on rings and cylinder walls. The second motor showed exact same symptoms with the addition the second motor had been starved for oil. After asking Okie if he had seen any "rough" driving or had run out of oil he said "NO", it wasn’t till later I saw 2 pics of him on his side.
Fact 8
After telling Okie what I found, he was not pleased (I wouldn’t be either).
Fact 9
After talking w/ Okie I called Got propane to get their low-down. After speaking with them they say they tell everybody that you cannot break new engines in w/ chrome rings. That really sucks for 2 reasons. (1) Chrome is all that’s available w/ an O.E. number for 1.3 period. (2) It seems that Okie and I are the only two people on the earth that didn’t know. We have sold engines for propane use several times in the last few years and after speaking with those people they all break in on gas (common practice?).
Fact 10
Was told by Okie that if I didn’t give him a 3rd motor for free he was going to bash me every site he could. The boss would not be blackmailed; we split the cost 50/50 and sent him the 3rd and final 1.3 premium 10.2, decked and surfaced motor. Two engines were damaged by lack of knowledge of propane break in by myself as well as Okie. 1st motor might have had a contaminate issue (my bad) second motor was ran on its side (Okie bad) Okie paid for 1.5 motors and received 3 motors. Pretty fair considering.
Fact 11
We do have a gap between what Okie says he spent and my records (about $3000). BOTTOM LINE
it doesn’t matter if you spend $20 or $20k customers are the basis of what we do here. We take great pride in our customer service.
Fact 12
I (zack)am very unhappy things had to work out this way. I enjoyed the talks with Okie pre-problems. I was very excited for him and his trail adventures. I wish we could of come to a better arrangement than posting this "sand box" online. I feel as if I bent over backwards to get this guy running (even after all the threats).
We have thousands and thousands of happy customers. We strive to have the absolute best customer service as well as the best product available period. Call us and see what kind of customer service you receive.
We have multiple business names (websites) because we specialize in multiple products. Who would know that a Toyota website also sells Suzuki stuff .
Be honest Okie the customer service you received from myself and John was superb!
hours and hours on the phone, researching the propane issues, expedited shipping, staying late to get you going, meeting you half way and putting up with your threats.
Thanks
Zack
1-800-456-9645
nacho38 02-24-2010, 09:25 PM Thanks for posting up your side of the story.
mtbrjon 02-25-2010, 03:17 AM I have a small shop and have been in similar situations. It sucks. It seems like a loose/loose deal. Thanks for giving the other side of the story.
levi_456 02-25-2010, 07:36 AM i couldnt imagine spending 12k on 2 samurai motors and a 22r. the 3k price is more realistic. but whats up with the media in both heads? and ive never heard of a motor going bad due to too much fuel.
Baratacus 02-25-2010, 10:02 AM yes, thanks for your side of the story. He failed to mention that you sent him a 3rd engine at an additional charge. Seems fair enough if the damage to the second engine was user error. That would probably be less than the cost of him having a local shop rebuild the blown engine.
to Levi456
Over fueling can cause the piston crown to be damaged and lead to damage to the cylinder bore. I don't think I've heard of this happening with a propane setup though. Oil starvation I can see happening since propane will still burn just fine on it's side or upside down.
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