Greg Davis
10-17-2002, 06:43 AM
OK, I need your opinions on something. Here's a brief rundown:
I was talking with person A in Canada about some used Michelin XL's. She quoted me a price. Then she tells me that she has an auction on eBay for a lot of 11 tires. I am the only bidder and win the auction for the reserve amount (which she had told me). The lot was for 11 tires, all in serviceable condition. Tires are located at person B's place of business in California.
When I talk with person B about shipping, he informs me that some of the tires are questionable. He personally checks them out, and out of the 11 tires, only 7 are actually usable.
I call person A and explain the problem. She informs me that I got a really good deal, even if only 7 tires are good. She offers to refund the full amount or I can keep the 7 tires. Basically, it's "All or nothing". So I say, OK, send my $$ back (I paid with a money order that was since long cashed).
She replies, I have someone that is willing to pay much more for the tires, let me check with them first. She calls me back and says they didn't need the tires, so she'll make good on the bad tires.
We discuss shipping, and I tell her to get me a quote, and I'll just pay the difference between my refund and actual shipping costs. I then find out that I can get them shipped via my company and the owner will pay the freight for me. Woo Hoo! So I call person A and leave a message that I no longer need the shipping quote, please call me regarding the refund for the bad tires.
I hear nothing from person A for two days. She then calls me back and says that she can't afford to lose money on the deal and she won't refund any money, and she has a buyer for the tires. At this point, I'm tired of fawking with it and said, fine, just send me my money.
Then I start thinking about the fact that she agreed to refund me for the bad tires and then is still attempting to find a higher paying customer for the tires. I get pissed.
I call person B and tell him to ship the tires, and informed him of what was happening and fax him proof that the tires are mine and paid for.
I then leave a message for person A that I am keeping the tires and she needs to call me regarding the refund, and that it's up to her to send me the $$.
Here's my question. Do I just consider myself lucky for getting a set of Michelin's at a good price, and say screw it, or do I pursue her for my refund, which should be approximately $200? I don't want to start listing names if it's not warranted. What do you guys think? I don't want to come across as a whiney bitch here!:)
I was talking with person A in Canada about some used Michelin XL's. She quoted me a price. Then she tells me that she has an auction on eBay for a lot of 11 tires. I am the only bidder and win the auction for the reserve amount (which she had told me). The lot was for 11 tires, all in serviceable condition. Tires are located at person B's place of business in California.
When I talk with person B about shipping, he informs me that some of the tires are questionable. He personally checks them out, and out of the 11 tires, only 7 are actually usable.
I call person A and explain the problem. She informs me that I got a really good deal, even if only 7 tires are good. She offers to refund the full amount or I can keep the 7 tires. Basically, it's "All or nothing". So I say, OK, send my $$ back (I paid with a money order that was since long cashed).
She replies, I have someone that is willing to pay much more for the tires, let me check with them first. She calls me back and says they didn't need the tires, so she'll make good on the bad tires.
We discuss shipping, and I tell her to get me a quote, and I'll just pay the difference between my refund and actual shipping costs. I then find out that I can get them shipped via my company and the owner will pay the freight for me. Woo Hoo! So I call person A and leave a message that I no longer need the shipping quote, please call me regarding the refund for the bad tires.
I hear nothing from person A for two days. She then calls me back and says that she can't afford to lose money on the deal and she won't refund any money, and she has a buyer for the tires. At this point, I'm tired of fawking with it and said, fine, just send me my money.
Then I start thinking about the fact that she agreed to refund me for the bad tires and then is still attempting to find a higher paying customer for the tires. I get pissed.
I call person B and tell him to ship the tires, and informed him of what was happening and fax him proof that the tires are mine and paid for.
I then leave a message for person A that I am keeping the tires and she needs to call me regarding the refund, and that it's up to her to send me the $$.
Here's my question. Do I just consider myself lucky for getting a set of Michelin's at a good price, and say screw it, or do I pursue her for my refund, which should be approximately $200? I don't want to start listing names if it's not warranted. What do you guys think? I don't want to come across as a whiney bitch here!:)