great lakes offroad - Pirate4x4.Com : 4x4 and Off-Road Forum

hillbillykrawler · 04-17-2009, 05:43 PM

I hate to put this out but im not sure what to think. i ordered a set of diy beadlocks and a set of stiffeners on 3/5.i was told when i ordered that it would be 2 weeks before they shipped.I said no problem.About a week later the hardware and anti coning rings show up.April 1,i called and left a message just to get a update.I got a call back saying that they would be done and would be shipping at the end of the week,I should have them by midweek.It is now 4/17 and no parts.Over the last week,i have called,left 2 messages,emailed with no responses.I understand that there are issues that pop up,but at least return a phone call and give a heads up.I can say they were great to deal with over the phone,but if i cant get my parts,it doesnt really matter.

dane · 04-17-2009, 05:57 PM

I dont know if it puts your mind at ease at all, but my rim stiffeners took longer than expected and they were a little tough to get a hold of, but I attributed that to the fact that I think they are a small (1 or 2 people) operation. When I got my parts they were high quality and a total value in my opinion!!

Dane

ftwtim · 04-17-2009, 06:38 PM

Yeppers..
I went through the same thing. Called, Emailed with NO responce at all from them. When they finally got here they were good. Like what i seen.. Just wished they could have at least returned a call or email... But they did show..

JeffHPK5 · 04-18-2009, 04:49 AM

Quote:

Originally Posted by hillbillykrawler

I hate to put this out but im not sure what to think. i ordered a set of diy beadlocks and a set of stiffeners on 3/5.i was told when i ordered that it would be 2 weeks before they shipped.I said no problem.About a week later the hardware and anti coning rings show up.April 1,i called and left a message just to get a update.I got a call back saying that they would be done and would be shipping at the end of the week,I should have them by midweek.It is now 5/17 and no parts.Over the last week,i have called,left 2 messages,emailed with no responses.I understand that there are issues that pop up,but at least return a phone call and give a heads up.I can say they were great to deal with over the phone,but if i cant get my parts,it doesnt really matter.

Damn , it's already the middle of May?..

I think for the most part the couple weeks around Easter aren't very productive in the off road parts world, seems like the unofficial start to wheeling season. GLO has a pretty good rep for treating customers fairly, hopefully this proves true and they take care of you.

I've got parts from them before , a little slow but good stuff.

Jeff

nsscout · 04-18-2009, 06:00 AM

i would say give them some time. i ordered some h1 rock rings two weeks ago and they told me they would ship that day (i live in ohio so it should take that long). i waited a week and a half to send an email inquiring when they would arrive. two days later i did get an email back with an update. i understand being busy so i would give them time. i previously orderded some d60 disc brake caliper brackets and those came next day.

overall i just wished the lady i spoke to would have told me off the bat it was not in stock or going to take a few days to process my order. all in all they have a great product and are friendly enough to talk to. but i also understand the frustration of paying good money and having to wait.

Rockclod · 04-18-2009, 08:26 AM

I had ordered some bead locks a few years back from them with no issues, but after almost 2 months of waiting id be pretty fed up too. Business is business. After reading this id think twice about ordered from them again, thanks for the heads up..good luck.

to people who f with my money.

hillbillykrawler · 04-19-2009, 04:10 AM

I know that they make quality stuff,thats why i went with them.I have a couple friends that have their beadlocks and couldnt be happier with the product.But they went through this same thing.The biggest part that sucks now is I have to go back and put my stauns in to go wheeling next weekend and I have had nothing but problems out of them.im sure they will show up a day before I leave.I will keep you posted.

Greatlakeoffroad · 04-20-2009, 09:35 AM

These shipped I will PM tracking numbers today. Sorry for any delay. Shawn

04-17-2009, 05:43 PM	#1 (permalink)
hillbillykrawler Registered User Join Date: May 2008 Member # 113989 Location: somd Posts: 170	great lakes offroad I hate to put this out but im not sure what to think. i ordered a set of diy beadlocks and a set of stiffeners on 3/5.i was told when i ordered that it would be 2 weeks before they shipped.I said no problem.About a week later the hardware and anti coning rings show up.April 1,i called and left a message just to get a update.I got a call back saying that they would be done and would be shipping at the end of the week,I should have them by midweek.It is now 4/17 and no parts.Over the last week,i have called,left 2 messages,emailed with no responses.I understand that there are issues that pop up,but at least return a phone call and give a heads up.I can say they were great to deal with over the phone,but if i cant get my parts,it doesnt really matter. Last edited by hillbillykrawler; 04-19-2009 at 03:52 AM.

04-17-2009, 05:57 PM	#2 (permalink)
dane THIS SPACE FOR RENT Join Date: Aug 2003 Member # 21948 Location: Elk Grove, CA Posts: 3,933	I dont know if it puts your mind at ease at all, but my rim stiffeners took longer than expected and they were a little tough to get a hold of, but I attributed that to the fact that I think they are a small (1 or 2 people) operation. When I got my parts they were high quality and a total value in my opinion!! Dane __________________ HOOLIGAN ROCK CREW SEE WHAT THE HYPE IS ALL ABOUT: http://www.facebook.com/hooliganrockcrew I WILL TRY BEING NICER IF YOU TRY BEING SMARTER. FU JS FU KS FU RTF FU FOTR FU DA FU RMK

04-17-2009, 06:38 PM	#3 (permalink)
ftwtim Registered User Join Date: Jul 2008 Member # 116792 Location: Toronto, Canada Posts: 35	Yeppers.. I went through the same thing. Called, Emailed with NO responce at all from them. When they finally got here they were good. Like what i seen.. Just wished they could have at least returned a call or email... But they did show.. Last edited by ftwtim; 04-17-2009 at 07:42 PM.

04-18-2009, 06:00 AM	#5 (permalink)
nsscout Wheeler Join Date: Feb 2006 Member # 66866 Location: Imperial, Mo Posts: 359	i would say give them some time. i ordered some h1 rock rings two weeks ago and they told me they would ship that day (i live in ohio so it should take that long). i waited a week and a half to send an email inquiring when they would arrive. two days later i did get an email back with an update. i understand being busy so i would give them time. i previously orderded some d60 disc brake caliper brackets and those came next day. overall i just wished the lady i spoke to would have told me off the bat it was not in stock or going to take a few days to process my order. all in all they have a great product and are friendly enough to talk to. but i also understand the frustration of paying good money and having to wait. __________________ 06 dodge ram 2500 quad cab longbed ctd 4x4 85 toy p/u, 22re/w56/dual case 2.28, hpd44 & d60, 5.13 gears, locked f&r, h1 dbl beadlocks. Under construction

04-18-2009, 08:26 AM	#6 (permalink)
Rockclod Registered User Join Date: Jun 2004 Member # 31657 Location: NE Ohio Posts: 424	I had ordered some bead locks a few years back from them with no issues, but after almost 2 months of waiting id be pretty fed up too. Business is business. After reading this id think twice about ordered from them again, thanks for the heads up..good luck. to people who f with my money. __________________ Fuck zombies!.... and islamic extremists. VW Turbo Diesel Toyota

04-19-2009, 04:10 AM	#7 (permalink)
hillbillykrawler Registered User Join Date: May 2008 Member # 113989 Location: somd Posts: 170	I know that they make quality stuff,thats why i went with them.I have a couple friends that have their beadlocks and couldnt be happier with the product.But they went through this same thing.The biggest part that sucks now is I have to go back and put my stauns in to go wheeling next weekend and I have had nothing but problems out of them.im sure they will show up a day before I leave.I will keep you posted.

04-20-2009, 09:35 AM	#8 (permalink)
Greatlakeoffroad Zeus of the Sluice Join Date: Jun 2004 Member # 32466 Location: Fly Over State Posts: 4,642	These shipped I will PM tracking numbers today. Sorry for any delay. Shawn __________________ http://www.greatlakeoffroad.com Don't Forget Your Discount enter Pirate10 to get your 10% discount off

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