Polyperformance sells bad parts knowingly? - Pirate4x4.Com : 4x4 and Off-Road Forum

Billy Nitecrawler · 07-02-2009, 05:58 PM

About 2 years ago I ordered uni balls and cups/clips for my lower links.
Installed them 3 trips later a friend noticed the clips were coming out of them(holds the joint in). Talked to a competitor that echoed the same problem i'm having ,he got rid of them.
Called Polyperformance was told that I must of gotten debris in them while assembling(3 of the 4 failed). When they were disassembled there was no debri but they had not been machined properly. Asked to have them replaced with heims they declined and sent 3 new cups. I informed them my lower link material is chromo so repeated welding will make them brittle.
Received new cups after several torturous phone calls and mixed up parts. Welded new cups in to try them.

Now another clip failure.........

I called them back and informed them I was having the same clip problem now they tell me the old ones had clearance problems....so now I knew they were aware of the problem possibly the 1st but definitely the second time around but still sent me the same faulty parts.

So I ask to have them swap me for heims and tube adapters and replace my link material. He tells me he'll gladly give me 25% off a purchase of new heims. Or I cut the faulty parts off(uniball and cups/clips) and mail them back on my dime for a refund. Then sarcastically says "uh ya and uh I'll send you new link material." not asking for the length needed.

So now I have some chromo links that have been welded twice that are questionable safety wise and will be 4 inches shorter after being cut for a 3rd time.

Here's what I think is fair.....since he sold the parts knowing the were bad.......twice!
1. Replace uniballs and cups for heims and tube adapters.
2. Replace my link material.

I'm where I'm at because Ive done what you have asked....well your parts failed again.......... now do the right thing.

camo · 07-05-2009, 04:41 PM

here is what I think is fair.

stop trying to use Pirate4x4 to peer pressure vendors for free parts.

You know this thread is Bullshit and now I do too.

nothing was wrong with the parts but your lack of maintenance and failure to use the parts the way they were meant to be used.

you abused the parts for 2 years and now want to change to a heim and want free stuff.

not gonna happen

camo

Grendel · 07-05-2009, 08:00 PM

My .02, not only on top of what Camo said, but they offered you a full refund? That's the way to man up.

xo_jeep · 07-05-2009, 08:20 PM

Poly Performance is a stand up company and they stand behind their products. I have never had any problems with any of their parts, service, or staff. They always "got what I need" and help me get it done right. So STFU

ROCKRAWL · 07-05-2009, 08:55 PM

Polyperformance has always went out of thier way for me.I would do business with them anytime.Your post is BS

botiejeep · 07-06-2009, 08:22 AM

I agree with everyone on here. They have done what they should do with offering you a full refund. Now STFU

paragon · 07-06-2009, 08:29 AM

Quote:

Originally Posted by camo

you abused the parts for 2 years and now want to change to a heim and want free stuff.

just damn

Overdosed · 07-06-2009, 09:19 AM

You did not notice the faulty machine job during the install?

Whats faulty about it?

2 years... thats a long warranty, you should take them up on that more than generous offer.

matty_fly · 07-06-2009, 12:17 PM

Not only did they offer a full refund on 2 year old parts, but they offer to give you 25% off on heims?

They should be posting here about you trying to scam them, I would tell you to get fawked.

Wilson · 07-06-2009, 02:51 PM

they sent me new races for my Jimmy joints before I even knew there was a problem with them......

snohog · 07-07-2009, 07:08 AM

another bump for poly. I've had very luck with them, and thier parts. Very good vendor.

jeepfool · 07-07-2009, 08:23 AM

Fail

Dookey · 07-07-2009, 08:32 AM

Quote:

Originally Posted by Billy Nitecrawler

I'm where I'm at because Ive done what you have asked....well your parts failed again.......... now do the right thing.

Please leave.

MTMudpuppy · 07-07-2009, 02:34 PM

Poly is a great company to deal with. I messed up ordering the wrong parts. They let me ship back and they even sent me the right parts cheaper! Great company in my book.

RockBronco67 · 07-07-2009, 04:47 PM

I worked with alot of companies durning the three years I was building my rig and Poly Performance was the best company to do business with.

DJ404564X4 · 07-07-2009, 04:53 PM

YEP! Poly is da shiznik!.....

steveh · 07-07-2009, 06:16 PM

I have nothing but first class dealings with Poly, and will purchase products from them anytime with zero concerns. Camo nailed it just like he always does

Quit abusing the Internet to try and coerce a vendor

dane · 07-08-2009, 11:03 AM

"Talk about your all-time backfires" - Happy Gilmore

Dane

camo · 07-09-2009, 12:07 PM

Quote:

Originally Posted by Billy Nitecrawler

Ya know I just checked with a few friends of mine and was told you accusing me of a crime in a public forum is libelous and slander........ both actionable in a civil court. I'll give you 24 hours to recant.
Sincerely Bill
__________________

Just got this PM from Bill.

Bill,

Last I checked my first amendment rights allow me to share my opinions wherever I choose. including a public forum.

camo

Grendel · 07-09-2009, 12:22 PM

Quote:

Originally Posted by camo

Just got this PM from Bill.

Bill,

Last I checked my first amendment rights allow me to share my opinions wherever I choose. including a public forum.

camo

Not to mention that either of those (can't be both, BTW, so it shows what you really researched there, Billy) require damages... how would what he said cause you fiscal damage in your profession, Billy?

Dookey · 07-09-2009, 12:25 PM

Quote:

Originally Posted by camo

Just got this PM from Bill.

Bill,

Last I checked my first amendment rights allow me to share my opinions wherever I choose. including a public forum.

camo

you're so libelous and slanderous!

paragon · 07-09-2009, 12:52 PM

I just checked with a few friends and they said that Billy Nitecrawler was a lying douchebag

marjama · 07-09-2009, 01:30 PM

Well, I went to a Ford dealership and purchased a tie rod end for my Bronco and it failed after 8 years. I want a new Bronco! I think that's fair, now do the right thing Ford!

I just checked with a few friends, and they said paragon is right.

cjcraig7 · 07-09-2009, 03:34 PM

Old Billy has backed himself into a twenty-four hour deadline. Now we will be certain if he is a liar or not. You should get new friends.

spidr · 07-09-2009, 10:23 PM

On a side note, was I reading right that they only failed after 2 years of COMPETITION use?

That actually sounds like a pretty decent product.

07-02-2009, 05:58 PM	#1 (permalink)
Billy Nitecrawler Registered User Join Date: Jan 2008 Member # 106985 Posts: 142	Polyperformance sells bad parts knowingly? About 2 years ago I ordered uni balls and cups/clips for my lower links. Installed them 3 trips later a friend noticed the clips were coming out of them(holds the joint in). Talked to a competitor that echoed the same problem i'm having ,he got rid of them. Called Polyperformance was told that I must of gotten debris in them while assembling(3 of the 4 failed). When they were disassembled there was no debri but they had not been machined properly. Asked to have them replaced with heims they declined and sent 3 new cups. I informed them my lower link material is chromo so repeated welding will make them brittle. Received new cups after several torturous phone calls and mixed up parts. Welded new cups in to try them. Now another clip failure......... I called them back and informed them I was having the same clip problem now they tell me the old ones had clearance problems....so now I knew they were aware of the problem possibly the 1st but definitely the second time around but still sent me the same faulty parts. So I ask to have them swap me for heims and tube adapters and replace my link material. He tells me he'll gladly give me 25% off a purchase of new heims. Or I cut the faulty parts off(uniball and cups/clips) and mail them back on my dime for a refund. Then sarcastically says "uh ya and uh I'll send you new link material." not asking for the length needed. So now I have some chromo links that have been welded twice that are questionable safety wise and will be 4 inches shorter after being cut for a 3rd time. Here's what I think is fair.....since he sold the parts knowing the were bad.......twice! 1. Replace uniballs and cups for heims and tube adapters. 2. Replace my link material. I'm where I'm at because Ive done what you have asked....well your parts failed again.......... now do the right thing. __________________ Justin Hall nominated NorCal Night Crawler of the year!!!!!!!!!!!! Congratulations buddy....

07-05-2009, 08:20 PM	#4 (permalink)
xo_jeep Rock God Join Date: Apr 2008 Member # 112255 Location: Tehachapi, CA Posts: 1,546	Poly Performance is a stand up company and they stand behind their products. I have never had any problems with any of their parts, service, or staff. They always "got what I need" and help me get it done right. So STFU __________________ Boom goes the dynamite

07-06-2009, 08:22 AM	#6 (permalink)
botiejeep Registered User Join Date: Jan 2005 Member # 41969 Location: Mt. Sterling, IL Posts: 3,408	I agree with everyone on here. They have done what they should do with offering you a full refund. Now STFU __________________ 08 LTZ Duramax Top Shop Champion Spring 2006-Team Toumbs Repair Top Shop Champion Fall 2006---Team Toumbs Repair Originally Posted by Dan Dibble "In my opinion this is a motor sport so I like to have one. Any more questions " Dan

07-06-2009, 02:51 PM	#10 (permalink)
Wilson Registered User Join Date: Sep 2001 Member # 7233 Location: Paradise, CA Posts: 17,082	they sent me new races for my Jimmy joints before I even knew there was a problem with them...... __________________ [COLOR=Red][SIZE=4]ECV 7-11[/SIZE][/COLOR] Serving up a Tsunami of Swagger

07-07-2009, 08:23 AM	#12 (permalink)
jeepfool Registered User Join Date: Sep 2008 Member # 120255 Location: Crestview, FL Posts: 458	Fail __________________ [COLOR="Red"]The true Soldier fights not because he hates what is in front of him, but because he loves what is behind him.' -G. K. Chesterton[/COLOR] Last edited by jeepfool; 07-07-2009 at 08:24 AM.

07-05-2009, 04:41 PM	#2 (permalink)
camo No comment Join Date: Mar 2000 Member # 4 Location: Rubicon Posts: 27,075 Blog Entries: 1	here is what I think is fair. stop trying to use Pirate4x4 to peer pressure vendors for free parts. You know this thread is Bullshit and now I do too. nothing was wrong with the parts but your lack of maintenance and failure to use the parts the way they were meant to be used. you abused the parts for 2 years and now want to change to a heim and want free stuff. not gonna happen camo

07-05-2009, 08:00 PM	#3 (permalink)
Grendel Pirate4x4 Addict! Join Date: Mar 2000 Member # 10448 Location: Cold Country Posts: 24,503	My .02, not only on top of what Camo said, but they offered you a full refund? That's the way to man up.

07-05-2009, 08:55 PM	#5 (permalink)
ROCKRAWL Registered User Join Date: Dec 2007 Member # 104679 Location: Knoxville,TN Posts: 514	Polyperformance has always went out of thier way for me.I would do business with them anytime.Your post is BS

07-06-2009, 09:19 AM	#8 (permalink)
Overdosed Registered User Join Date: Jan 2009 Member # 128331 Location: Glendale Arizona Posts: 560	You did not notice the faulty machine job during the install? Whats faulty about it? 2 years... thats a long warranty, you should take them up on that more than generous offer.

07-06-2009, 12:17 PM	#9 (permalink)
matty_fly Registered User Join Date: Jan 2006 Member # 65168 Location: We are Sparta!, Ohio Posts: 548	Not only did they offer a full refund on 2 year old parts, but they offer to give you 25% off on heims? They should be posting here about you trying to scam them, I would tell you to get fawked.

07-07-2009, 07:08 AM	#11 (permalink)
snohog Registered User Join Date: Sep 2007 Member # 100165 Location: Michigan Posts: 220	another bump for poly. I've had very luck with them, and thier parts. Very good vendor.

07-07-2009, 02:34 PM	#14 (permalink)
MTMudpuppy Granite Guru Join Date: Jan 2009 Member # 126578 Location: Montana Posts: 772	Poly is a great company to deal with. I messed up ordering the wrong parts. They let me ship back and they even sent me the right parts cheaper! Great company in my book. __________________ 1988 4runner, duals, V6, 36's, and some other stuff 2004 chevrolet 2500HD, 6.0, tow pig!

07-07-2009, 04:47 PM	#15 (permalink)
RockBronco67 Money Pit Join Date: Oct 2005 Member # 56305 Location: Manteca, CA Posts: 161	I worked with alot of companies durning the three years I was building my rig and Poly Performance was the best company to do business with. __________________ 67 Bronco

07-07-2009, 04:53 PM	#16 (permalink)
DJ404564X4 Mr. DJ Join Date: Jan 2007 Member # 85595 Location: PALM SPRINGS Posts: 6,420	YEP! Poly is da shiznik!..... __________________ MY BUILD http://pirate4x4.com/forum/showthread.php?t=748821 BUY MY JEEP!!! http://www.pirate4x4.com/forum/vehic...tml?highlight=

07-07-2009, 06:16 PM	#17 (permalink)
steveh Cranky Moderator Join Date: Oct 2000 Member # 2026 Location: Placerville, CA USA Posts: 6,648	I have nothing but first class dealings with Poly, and will purchase products from them anytime with zero concerns. Camo nailed it just like he always does Quit abusing the Internet to try and coerce a vendor __________________ 85 Toy Xtracab "I DON'T want to understand !!" Click here to donate to the Rubicon Trail Foundation Rubicon Trail Foundation "Wow this is unbelievable" 2013 Cantina for the 'Con supporters! WIN a fully built Toyota pickup at Cantina 2013 Davez Off Road and Trail Gear are supporting Rubicon Trail Foundation We have returning Platinum sponsors for Cantina 2013 with Raceline Wheels and Falken Tires!!

07-08-2009, 11:03 AM	#18 (permalink)
dane THIS SPACE FOR RENT Join Date: Aug 2003 Member # 21948 Location: Elk Grove, CA Posts: 3,933	"Talk about your all-time backfires" - Happy Gilmore Dane __________________ HOOLIGAN ROCK CREW SEE WHAT THE HYPE IS ALL ABOUT: http://www.facebook.com/hooliganrockcrew I WILL TRY BEING NICER IF YOU TRY BEING SMARTER. FU JS FU KS FU RTF FU FOTR FU DA FU RMK

07-09-2009, 12:52 PM	#22 (permalink)
paragon Rock God Join Date: Dec 2004 Member # 40266 Location: Jackson, MS USA Posts: 1,942	I just checked with a few friends and they said that Billy Nitecrawler was a lying douchebag __________________ . ... "For God and country, Geronimo, Geronimo, Geronimo"

07-09-2009, 01:30 PM	#23 (permalink)
marjama Registered User Join Date: Sep 2004 Member # 36049 Location: Vancouver, WA Posts: 21	Well, I went to a Ford dealership and purchased a tie rod end for my Bronco and it failed after 8 years. I want a new Bronco! I think that's fair, now do the right thing Ford! I just checked with a few friends, and they said paragon is right.

07-09-2009, 03:34 PM	#24 (permalink)
cjcraig7 Registered User Join Date: Jan 2009 Member # 128321 Posts: 317	Be Careful What You Wish For. Old Billy has backed himself into a twenty-four hour deadline. Now we will be certain if he is a liar or not. You should get new friends.

07-09-2009, 10:23 PM	#25 (permalink)
spidr Karnage Join Date: Oct 2005 Member # 55444 Location: Vancouver Island Posts: 7,962	On a side note, was I reading right that they only failed after 2 years of COMPETITION use? That actually sounds like a pretty decent product. __________________ Thanks to BAILEIGH INDUSTRIAL Krush RT IFS/IRS Thanks to Epic Polymer Fox Kustoms Inc Pathmaker Productions[/color] https://www.facebook.com/KrushRacing

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