Sorry, must be a Franchise term. For years it was called 'Golden Quarter'. This year it's called 'Q4 Kickoff Meeting' and it's at the Gaylord Texan 8/25-8/27. Last year it was in Fort Worth and overlapped with a big vendor show/meetings for Company Store DMs. I don't know if the Gaylord event will be Franchise only or we're just tacked on the end of a Company store event.
I work at the corporate office here in fort worth. I did store support for about two years before i moved on. I actually supported the franchise stores exclusively for about a year. Probably a good chance we have spoken if you ever called in for support!