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Old 11-01-2005, 05:02 PM   #1
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Doc's adventure at Advance Auto Parts

Just an example of why some people should NOT work on their cars, and well how the customer thinks they are always right.

I go into advance auto to order a flywheel for the Amigo so its wrath is fully restored and am greeted by a wave of profanity and broken English. At the counter was a short ugly Hispanic guy (i mean FUCKING SHORT ! like 4-11) who looked in need of some basic hygiene yelling and screaming at the counter guy while his HUGE (almost 6foot tall by 6 foot WIDE) white wife is yelling at the top of her lungs about getting a refund.

It appears they wanted "orange" anti freeze, not "green" anti-freeze and had already opened the foil seal. The manager was telling them they couldn't get a refund because they opened it.

Mind you, the side of the container SHOWS a glittering green stream coming from the pouring spout in the picture.

I am 2nd in line, but this doesn't matter as they have the cashier, the assistant manager, and the manager all at their register telling them "Too bad". Her lard ass stuffed into black Lycra (NOT slimming) is doing the whole "involve the store in my bitching" turning around and talking to the now growing line like we really give a fuck, trying to make us feel their plight.
This is going on for a good 15 minutes and there is 8-9 people behind me.
So I offer my advice and ask in a nice calm tone "Why do you need the orange stuff and not the green?Did it come from the factory with Dex-Cool?"
:::insert dog looking at a wristwatch facial expressions here:::
"What is the problem with green?"
Then i get this half ass response of "well we did not want green we wanted orange blaaablaaablaaa i am a fat ass and my husband cant speak english and we are parked in the handicap spot and we really just used half the anti-freeze in the bottle and refilled it with water but we want our $10 back"

Now the husband starts back up with the "i want my FUCKING $10 !!" I will callz of the manigar"" fucking assholes"
Manager looks at him and in that polite "fuck off" tone tells him that he is the manager, he is not getting his money, and to stop swearing in the store.

Ugly short fuck gets all sorts of loud now.I have been in the store for 20 minutes, i HAVE to order the flywheel tonite in order to get it tomorrow and i am getting pissed.

"Hey! "I" would appreciate if you did not swear in the store. You two are siting here and wondering why they wont refund your money when you are coming off like a couple of assholes..

(ok i become a hypocrite here, (1) because i was pissed (2) I haven't got into a fight in a while (3) only his fat ass bitch wife stood as a threat and i would lay her neck rolls back in a heartbeat)

"How about this. I will pay you the ten bucks to SHUT THE FUCK UP AND GET OUT OF THE FUCKING STORE SO THE REST OF US CAN BUY OUR SHIT !!!!
:::holding a $10 bill::: "I will buy that fucking anti-freeze promise to leave and not fucking come back come back" (the other people in the store are laughing their asses off) At this time the short fuck feels he has to assert his manliness and starts with the silverback gorilla chest puffing maneuver. I laugh out lout at him as his whale..i mean wife does the "hold him back from an ass whooping"
"Sir i have no clue who the fuck you are but i will tell you right now that i am not an employee here, so that means i can kick your fucking ass and i have no fear of being fired" "We have been standing here listening to both of your idiotic bullshit for almost a half hour and EVERYBODY here needs to buy their shit" "YOU HAVE NO FUCKING FRIENDS IN THIS STORE !!!!"

at this time the manager felt it would be in his best interest to dissolve the situation and give them their refund
Funny how they avoided eye contact with me the entire way out the store.

You know if they just went in and said "Hey sorry we got the wrong kind, is there any way to exchange it or get a refund?" they probably would have got it and left but instead it had to be a big fucking drama that almost ending in them getting their ass kicked over some anti-freeze
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Old 11-01-2005, 05:06 PM   #2
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Old 11-01-2005, 05:07 PM   #3
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should have kicked there asses. would have been funnier and made for a better story.
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Old 11-01-2005, 05:07 PM   #4
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I prefer the orange too.
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Old 11-01-2005, 05:08 PM   #5
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I'd have loved to have been a fly on the wall for that one!
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Old 11-01-2005, 05:13 PM   #6
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Get it Gil
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Old 11-01-2005, 05:15 PM   #7
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Quote:
Originally Posted by Hyena
should have kicked there asses. would have been funnier and made for a better story.
I was expecting it I noticed he was being very aggressive with the parts monkey and i KNEW that if i interrupted his little tirade that he would probably start shit with me

I was so fucking pissed from standing there while these two just went ON AND ON and shit about this that i wanted to strangle the little fucker

But i needed a legitimate reason to throw him face first into the rack of cashews (cashews at a parts store??) and beat the fuck out of him with a box of Ricer air-fresheners.

I cant just walk up and smack him in the head with a snow scraper, i needed him to instigate it
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Old 11-01-2005, 05:15 PM   #8
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I always just put back whatever comes out. What is the diff in orange and green anyway? I know it's a different makeup with the ethylene glycol and all, but what is the basic difference?
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Old 11-01-2005, 05:18 PM   #9
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Quote:
Originally Posted by gipper
I always just put back whatever comes out. What is the diff in orange and green anyway? I know it's a different makeup with the ethylene glycol and all, but what is the basic difference?
the "regular" orange (not the GM stuff) has like silicates in it that "can" be seperated when mixed with green but will still work.

you cant mix either with the factory GM stuff
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Old 11-01-2005, 05:20 PM   #10
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where do you buy green antifreeze for $10 hell its 2.99 a gallon here and i hate people like that. which reminds me i have to go to pep boys tonight damn serpentine belt destroyed its self and what scares me is why but i don't have the time to find it tonight or this week so hopefully the belt was bad
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Old 11-01-2005, 05:23 PM   #11
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Quote:
Originally Posted by ironpig70
which reminds me i have to go to pep boys tonight
you geting a belt for a mini-bike? or is it a belt for a go cart? no is a belt for one of those over priced made in tiwan "quads"


PepBoys doesnt sell auto parts any more, did you not know this?




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Old 11-01-2005, 05:24 PM   #12
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So did the store offer you a gig as a bouncer?
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Old 11-01-2005, 05:24 PM   #13
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That is some funny shit right there . There is someone else I know who had a similar problem, but he worked at the store they were at. He offered to clock out and go outside and kick thier asses if they did not quiet down. Unfortunatley, he lost his job over it, but laughs about it to this day. Needless to say, he does not put up with some people's shit.
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Old 11-01-2005, 05:36 PM   #14
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Quote:
Originally Posted by 85TrailToy
So did the store offer you a gig as a bouncer?
i would be happy if the fuckers gave me a military discount


I almost lost a job because of something very similar: I had a customer get all confrontational about returning a pair of USED (like a few months) boots. I told him "if you want to treat me like your bitch some more i will stomp your ass into a mudhole, so you better act a little more civil"
exact quote

Dude got real calm and really quick The manager wanted to fire me but the store owner was FRIENDS with the guy and had no problem with me telling him that.


People need to realize they need to be civil to each other or someone is going to crack a skull. And it goes for people on BOTH sides of the sales counter
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Old 11-01-2005, 05:45 PM   #15
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Damn you almost had to open a can of whoop ass. to U
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Old 11-01-2005, 05:46 PM   #16
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Quote:
Originally Posted by usmcdoc14
(cashews at a parts store??)

Totally of topic but it makes sense to me as they do sell NUTS and bolts then...

On an on topic note, sometimes your approach defuses a situation. In my case a gal in front was
$ .12 (or so ) short which precipitated a "loud dialog" twixt the cashier and the purchaser. I threw the change on the counter and said Id pay for it which embarrassed both parties... problem solved and the line continued at a more rapid pace...

D.
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Old 11-01-2005, 06:29 PM   #17
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Old 11-01-2005, 06:39 PM   #18
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Quote:
Originally Posted by DavidVanVorous
Totally of topic but it makes sense to me as they do sell NUTS and bolts then...

On an on topic note, sometimes your approach defuses a situation. In my case a gal in front was
$ .12 (or so ) short which precipitated a "loud dialog" twixt the cashier and the purchaser. I threw the change on the counter and said Id pay for it which embarrassed both parties... problem solved and the line continued at a more rapid pace...

D.

You think thats bad.. I had 10$ for gas and I overpumped to 10.02.. I thew the 10 on the counter and went to leave.

Worker: WAIT!! Thats not the right amount
Me: Uhh yah.. I dont have any more money sorry
Worker: You better be sorry
Me: Yes.... I am.
Worker: Bring enough money next time
Me: I come here everytime I get gas.. and its TWO CENTS
*Worker gives me an evil glare*

I go to the same fucking gas station everytime and I never take my change back when I give too much because I'll end up throwing it somewhere inside my heep and never seeing it again anyways and this bitch gets mad over 2 cents.
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Old 11-01-2005, 07:03 PM   #19
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Quote:
Originally Posted by StupidityKills
You think thats bad.. I had 10$ for gas and I overpumped to 10.02.. I thew the 10 on the counter and went to leave.

Worker: WAIT!! Thats not the right amount
Me: Uhh yah.. I dont have any more money sorry
Worker: You better be sorry
Me: Yes.... I am.
Worker: Bring enough money next time
Me: I come here everytime I get gas.. and its TWO CENTS
*Worker gives me an evil glare*

I go to the same fucking gas station everytime and I never take my change back when I give too much because I'll end up throwing it somewhere inside my heep and never seeing it again anyways and this bitch gets mad over 2 cents.
pay first next time.

there is no diffrence between stealing $0.02 gas and stealing $100 just because you lazy ass did not feel like walking back to the jeep and getting a couple of fucking pennies off the floor.
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Old 11-01-2005, 07:06 PM   #20
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Nothing better than being 2nd in line, cause your're always next.

BTW, The orange stuff goes better mixed with Mad Dog 2020. It's a nice compliment to Ring-Dings.
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Old 11-01-2005, 07:09 PM   #21
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kudos. I pulled a similar stunt at Christmas years back after some woman tied up half the store. It felt great, like an early Xmas present to myself. After my high school years in retail I feel it is my duty to verbally bitch slap some folks who need it since I do not work there.
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Old 11-01-2005, 07:09 PM   #22
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Quote:
Originally Posted by JeepinDoug


Nothing better than being 2nd in line, cause your're always next.

BTW, The orange stuff goes better mixed with Mad Dog 2020. It's a nice compliment to Ring-Dings.
I should have asked them to drink a glass of each and if they could tell the difference them they would refund their money
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Old 11-01-2005, 07:12 PM   #23
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I'll pay your plane fare to have you come out here and go to our local home depot and hang out in the return line with me...........

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Old 11-01-2005, 07:28 PM   #24
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I worked retail management for 5 years, and BOY the stories I could tell you about stupid asses like that! It was mostly people wanting refunds for reasion's similar to what you just described that would get pissed at me. I learned, that when people get like that, the nicer you are to them, the more pissed off and louder they get, cuz most of them get some kind of sick joy out of dragging you to their level (never argue with an idiot, they will drag you down to their level then beat you with experence).
I was reported to the Store Manager on more than one occasion but irate customers....lol
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Old 11-01-2005, 07:31 PM   #25
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Quote:
Originally Posted by usmcdoc14
pay first next time.

there is no diffrence between stealing $0.02 gas and stealing $100 just because you lazy ass did not feel like walking back to the jeep and getting a couple of fucking pennies off the floor.
Whats the difference between them keeping my pennies and me not paying 2 cents this time? They dont even offer you your change back unless you ask. And for the record there is a difference of 99.98 so shut up
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