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Old 08-15-2001, 10:21 AM   #1 (permalink)
Sam
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Ok I have some bad news to report. As of 9AM this morning, Marlin is swamped with work due to losing one of his employees and overbooking his time and won't be able to go to the MCR event. From what I gathered, he had 1 16V engine,3 trannys, and some T-cases to build along with many other things before the weekend. Many of those items are for people so they can make the MCR event.

Now he is going to be trying as hard as possible to get finished in time, but it doesn't look good.

Here is one thing you guys can help out with. Try not to call him if possible. He talks way too much and doesn't get stuff done, so please hold off until after the MCR if possible.

Also, he is looking for a new mechanic desperately. If you know someone who is a Toyota ready mechanic and is looking for a job in Fresno right now, let him know. Serious workers only of course.

Sorry for the bad news, but hopefully he will catch up to make the event. This would be like going to a wedding without seeing the bride and groom there.

If he can't make it, the event will still go on.

-Sam

[ 08-15-2001: Message edited by: Sam ]
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Old 08-15-2001, 11:42 AM   #2 (permalink)
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THAT SUCKS!!! <IMG SRC="smilies/frown.gif" border="0">I know he overbooks,but do you need a 2nd case to go?I'd just drive my 2wd or car or whatever up there if he was working on my junk,and tell him to go!!!Corey
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Old 08-15-2001, 11:50 AM   #3 (permalink)
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Yeah it totally sucks. He is going to call me later in the day to give me an update of where he is at with work. Most likely he is taking on more work as we speak. I don't know how to help him out anymore to get him there.

Oh well, we will see.
-Sam
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Old 08-15-2001, 12:45 PM   #4 (permalink)
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If he needs help in 6 years after I retire from the Army I will move to Fresno. I was there in May when G.W. was visiting California and Fresno seemed like a great city. I didn't realize Marlin's shop was there until after I left.
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Old 08-15-2001, 12:58 PM   #5 (permalink)
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6 years eh..... well, I am not super clear, but I assumed he meant a little sooner... <IMG SRC="smilies/biggrin.gif" border="0"> hahahha

Just go AWOL and start working a little earlier. <IMG SRC="smilies/biggrin.gif" border="0">

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Old 08-15-2001, 01:45 PM   #6 (permalink)
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Quote:
Originally posted by Sam:
<STRONG>Here is one thing you guys can help out with. Try not to call him if possible. He talks way too much and doesn't get stuff done, so please hold off until after the MCR if possible.
</STRONG>
I will have to agree with you on this. I spent the last two days at Marlin's shop trying to get the MC09 installed in my truck and the phone rings there non-stop... We worked till almost midnight on Monday and Last night, i will be going back down to Fresno to try to get it finished tonight.

PLEASE DON'T CALL MARLIN!!!!!!!

[ 08-15-2001: Message edited by: NorcalVP ]
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Old 08-15-2001, 02:19 PM   #7 (permalink)
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You guys seem to have the same problem we have in OZ - the guys who make Awsome gear just can't get their act together.one man show make great prodct but can't be secretary and urban legend.

Here is a solution I had for a mate and it has worked great for the last 3 months.

Locked the doors - tell people the phone will only be answered between certain hours of the day say 4-6pm - or email this way he can reply ant time to the person wanting to know how their stuff is going.

I have never met or spoke with the man, but I bet he is a talker, only you that have spoke to him will know. You ring for a quick how long, ten minutes later your still talking ?hit.

Only my .02


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Old 08-15-2001, 02:34 PM   #8 (permalink)
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Sam, tell Marlin that Sebastian from Flex 4WD could probably make some time on Friday to jam down there and help him by putting together some t-cases if he wants.
Just a little way to try and help.
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Old 08-15-2001, 04:05 PM   #9 (permalink)
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Hey guys,

&nbsp;&nbsp;&nbsp;Marlin has had two really really sh!tty weeks. Last week, he was supposed to leave for Sierra Treck on Wednesday afternoon. Well, I worked with him until 1:30am Saturday morning. He had to finish about 4 transmissions that day (Friday). He came home, took a shower, and then him and his wife drove 7 hrs. to Sierra treck to attend the last day(they had paid for all days). Today, we had two people call us up who need their rigs rebuilt in order to make the MCR, so we are going to help them out instead.

&nbsp;&nbsp;&nbsp;I am pretty sure that he will make it. He is just so stressed out. Alot of people are pissed at him and call us up and hang up. Also, people from other companies who sell our old product instruct their customers to call Marlin up for technical questions and installation questions. This is nice for the other company because they do not have to spend any money for customer support, but then we spend alot of time on the phone entertaining people who are not our customers so that these other businesses can get caught up with their work. I know this is not a Bitching board, and that's not what I'm doing, I am informing whoever is reading this as to why Marlin is so busy.

&nbsp;&nbsp;&nbsp;I will personally see to it that Marlin makes it to the round-up. Another big problem is that we just fired an employee, and I am leaving next week for College, so we are going to be without 4 hands now.
&nbsp;&nbsp;&nbsp;So, if you see our webpage, you will notice that we are looking for someone to work for us full time.

Anyways, have a nice day and we hope to see you at the Round-Up!

Regards,
BigMike
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Old 08-15-2001, 04:19 PM   #10 (permalink)
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Quote:
Originally posted by Deka Maikeru:
<STRONG>Also, people from other companies who sell our old product instruct their customers to call Marlin up for technical questions and installation questions. This is nice for the other company because they do not have to spend any money for customer support, but then we spend alot of time on the phone entertaining people who are not our customers </STRONG>
Sorry Mike, but unless they're calling you about info on Inchworm's doubles and AA gears, they ARE your customers. Good luck with getting caught up. Your service is topnotch, slow, but topnotch.
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Old 08-15-2001, 04:20 PM   #11 (permalink)
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wow <IMG SRC="smilies/frown.gif" border="0">

I'd be there helping if I could Mike <IMG SRC="smilies/frown.gif" border="0">

You guys better go (you too!)

When ya do go (you will) I am buying you guys dinner when you get back to sac. Anybody up for some Buca de Beppo action? I can't go either - momma will divorce me if I do <IMG SRC="smilies/smile.gif" border="0"> since she could pop at any moment (due on the 23rd with our first kid).

I am going to pick up the dash plaques tomorrow and hopefully I can hand them off to someone heading up the hill to the event. All I can say is that this is going to be a wonderful event and I look forward to next year when I can be there <IMG SRC="smilies/frown.gif" border="0">
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Old 08-15-2001, 04:22 PM   #12 (permalink)
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Quote:
Originally posted by Patman:
<STRONG>Sorry Mike, but unless they're calling you about info on Inchworm's doubles and AA gears, they ARE your customers. Good luck with getting caught up. Your service is topnotch, slow, but topnotch.</STRONG>
correct me if I am wrong but Marlin doesn't get any money when someone buys an AA part - only parts he is gettin money from are the new design that AA does not sell and the ones he sells through his shop with the extra goodies. So, if it came from somewhere else it is NOT their product..

correct?
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Old 08-15-2001, 04:47 PM   #13 (permalink)
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Quote:
Originally posted by Brandon:
<STRONG>correct me if I am wrong but Marlin doesn't get any money when someone buys an AA part - only parts he is gettin money from are the new design that AA does not sell and the ones he sells through his shop with the extra goodies. So, if it came from somewhere else it is NOT their product..

correct?</STRONG>
That's exactly what I'm saying, read it again. IF they call them about a Marlin product, bought through one of thier distributors, then they ARE thier customers!

If AllPro tells them to call Marlin for an answer on a tech Q. about a Marlin adaptor or gear set, then whats wrong with that?

If AA tells them to call Marlin for tech support on an AA Copy of Marlin's old designthan AA needs a talkin' too!! <IMG SRC="smilies/biggrin.gif" border="0">
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Old 08-15-2001, 04:52 PM   #14 (permalink)
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I missed the "old style" qualifier in BigMike's first post, and if that's the case, then maybe Marlin needs to tell AA not forward THIER tech support to him. Hard to do, but sometimes NICE doesn't help anyone but the guy indirectly screwing YOU!!
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Old 08-15-2001, 05:28 PM   #15 (permalink)
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the only distributor is AA - and when it comes from them marlin gets no cut (such as an all pro sale), I don't know for sure though..
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Old 08-15-2001, 05:52 PM   #16 (permalink)
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Man it seems like everyone here is stressed out man....take a chill pill and go do some offroading!!! No need to jump out at each other. see you at the con saturday--have a few beers and <IMG SRC="smilies/smokin.gif" border="0"> a few and lets all have a great weekend. Marlin is doing all he can do right now and he will be there! So all relax and <IMG SRC="smilies/smokin.gif" border="0"> <IMG SRC="smilies/smokin.gif" border="0"> <IMG SRC="smilies/smokin.gif" border="0"> <IMG SRC="smilies/smokin.gif" border="0">
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Old 08-15-2001, 06:33 PM   #17 (permalink)
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Everyone leave Marlin alone!!! Unless our there helping!

Quote:
Originally posted by Brandon:
<STRONG>I can't go either - momma will divorce me if I do <IMG SRC="smilies/smile.gif" border="0"> since she could pop at any moment (due on the 23rd with our first kid).

I am going to pick up the dash plaques tomorrow and hopefully I can hand them off to someone heading up the hill to the event. All I can say is that this is going to be a wonderful event and I look forward to next year when I can be there <IMG SRC="smilies/frown.gif" border="0"></STRONG>
Hey Brandon,
Sory to hear that your not going to make it <IMG SRC="smilies/frown.gif" border="0"> You should be getting pretty excited though! <IMG SRC="smilies/smile.gif" border="0"> Anyway, I'll be going to the event, so let me know if you need me to take those dash plaques.
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Old 08-15-2001, 07:06 PM   #18 (permalink)
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Quote:
Originally posted by Brandon:
<STRONG>correct me if I am wrong but Marlin doesn't get any money when someone buys an AA part - only parts he is gettin money from are the new design that AA does not sell and the ones he sells through his shop with the extra goodies. So, if it came from somewhere else it is NOT their product..

correct?</STRONG>
When Marlin first asked AA to build the dual cases Marlin agreed to answer install question for those that purchased AA adapters from AA. AA includes Marlins phone number in it's instructions per this agreement.

At All Pro we have an experienced dual case expert our shop, Jay King. Jay has built all of out dual cases for the last 3 years. He is happy to answer questions about both AA and Marlin adapters regardless of where the adapter was purchased.

[ 08-15-2001: Message edited by: Chris Geiger ]
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Old 08-16-2001, 09:24 AM   #19 (permalink)
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you gona show up chris?
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Old 08-16-2001, 09:41 AM   #20 (permalink)
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I personally think it is bullshit for people to be selling the Marlin Crawlers as their own product in the first place. The AA adapter plates are still stamped "Marlin Crawler." If they, (or anyone else), is going to sell them aside from Marlin either take his name off of the adapter plate and don't expect tech time from him or buy the damn thing from him! Believe me it's worth the extra $$$ for the additional parts you get, the double roller bearing and most of all...KILLER CUSTOMER SERVICE! You get what you pay for.
Just my .02
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Old 08-16-2001, 02:00 PM   #21 (permalink)
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Quote:
Originally posted by strmin:
<STRONG>you gona show up chris?</STRONG>

No, we will not be at this event.
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