Not trying to pick on you, but yes, you need some hand holding.
I'll also say, I've never once bought a rebuild able shock that came with any sort of instructions as they are made to be tuned by the end user, changing nitrogen pressures is part of the tuning process.
Not answering the phone is a valid grip however.
71 Bronco. 42's and bolt on goats.
47' CJ2a, 302, C4, 33's. 2012, year of the flat fender.