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Old 05-29-2018, 11:49 AM   #1 (permalink)
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Bought one, got two, now I eat $100 to make it right

So the confusing labyrinth of 4WD brands has bit me in the ass. I ordered a top for my sons jeep from 4WD, and received two! There was a typo in my CC information so they contacted me. I checked on the web site and called them. We resolved the issue, with a live customer services rep who claimed to be able to see my order. Over Memorial day weekend, I received two tops! I was also charged for two tops! Who needs two identical tops for the same 06 Wrangler?
Called them thinking this would be a simple fix. Not so. They are claiming that there are two orders here, and I am responsible for both, even after I spoke to customer service to resolve the order issues BEFORE shipping. Now they claim the return is on me, it must be insured, and it will take several weeks to credit the charge.
Called my card issuer and they said return BOTH tops and dispute BOTH charges. What a cluster. So I can disappoint my son and start over with a different vendor, or I can let them screw me out of $100 bucks.
These guys are losers that have no sense of customer service, and seem unwilling to resolve their own order managements issues. I will never deal with these clowns again. My son, a new jeep owner will do the same. Hell of a way to do business. Be warned.
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Old 03-31-2019, 09:55 AM   #2 (permalink)
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Old 03-31-2019, 10:30 AM   #3 (permalink)
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Did you order from 4wheel parts or 4wd hardware, or?
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Old 03-31-2019, 10:45 AM   #4 (permalink)
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The op is a dead issue, spammer bumped it for his post. Dont get that faggot started with the jeep top bullshit again. He had 2 if not 3 threads about it.
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Old 03-31-2019, 12:30 PM   #5 (permalink)
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The op is a dead issue, spammer bumped it for his post. Dont get that faggot started with the jeep top bullshit again. He had 2 if not 3 threads about it.
I didn't notice the op date.

Is bdk a spam account?
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Old 03-31-2019, 01:28 PM   #6 (permalink)
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No but handme1977 posted something that bdk reported, then beat95yj deleted and noted as spam.
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