Any experience with WILCO Offroad? - Pirate4x4.Com : 4x4 and Off-Road Forum
 
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Old 04-23-2018, 02:26 PM   #1 (permalink)
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Join Date: Jun 2010
Member # 162491
Location: Kodiak, AK
Posts: 464
Any experience with WILCO Offroad?

I recently purchased a cool hitch-mounted spare tire carrier for my XJ project.

https://www.wilcooffroad.com/shop/hitchgate-solo/

Space For A Spare: Wilco Offroad's Hitchgate Solo Tire Carrier

I received my receipt and order # and all that. But I never received confirmation it shipped or anything of that nature. They will not answer calls or answer emails. I've been trying for weeks. I placed my order March 9th, 2018.

Anyone have any insight?

I do want to add they offer a 15% military discount and hooked me up retroactively. But then communication completely dropped off.
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Old 04-24-2018, 06:58 PM   #2 (permalink)
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Okay they finally made it right. Rather than ignore or try to delete the thread I'd rather make sure people know they took care of me.

They had not given me my military discount yet. I already paid $50 in shipping, but because I live in Alaska the site wasn't right and shipping was actually $180. That sorta thing happens to me a lot.

Initially he was asking for an additional $130 shipping, but before I could even respond they went ahead and took care of it by providing me with a military discount and eating the rest of the shipping cost.

They were having phone and internet issues according the gentleman that emailed me. I got shipping notification with a tracking number.
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