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Old 08-23-2018, 06:54 PM   #1 (permalink)
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Lux Off road lighting

Ordered almost $400 of rock lights back on July 24th, have e-mailed and called multiple times trying to get an order status, no response at all. Paid with PayPal so I can get the money back, but those lights were pretty sweet. Anyone have any trouble with them?
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Old 08-27-2018, 03:53 AM   #2 (permalink)
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Yes, their customer service is awful. I had the same issues with a return. After a few emails they eventually responded.

Their products are great, but their LED lights for our use come second to doing large custom builds.

When you get your money returned Id suggest buying from one of their distributors that carries them in stock. I got mine from an ATV/UTV/Sandrail shop in AZ.
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Old 08-28-2018, 09:10 PM   #3 (permalink)
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are they a vendor here?
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Old 04-21-2019, 04:31 PM   #4 (permalink)
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Whatever happened with this? I ordered some of their lights through a third party. A couple came very cloudy and not in good shape. Basically the resin they are embedded in was full of bubbles and not completely clear. They still produce good light though. Contacted LUX directly VIA Facebook. They got back with me and sent me some brand new units that were perfect. Took about 2 weeks but basically I ended up with an extra 4 lights
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