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Old 01-29-2015, 10:08 AM   #101 (permalink)
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I tried to purchase both maps and keeps saying unable to process credit card, its an amex. Any help?

I just went paypal, disregard post.

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Old 01-29-2015, 10:17 AM   #102 (permalink)
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I have an issue. I have 2 devices and am supporting all three races. I just paid 40.00 to buy 2 copies of each map. But the link only downloaded the utv/emc map on one device. So what do I need to do to get the rest downloaded.
Hopefully you created an account, if so, just go to cartomaps and login, then on the tab above it will have one for "files", from there you can see the URL link for each map. Just type that in on your pdf-maps using the url like you did the first time.
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Old 01-29-2015, 10:31 AM   #103 (permalink)
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Originally Posted by h8pvmnt View Post
I have an issue. I have 2 devices and am supporting all three races. I just paid 40.00 to buy 2 copies of each map. But the link only downloaded the utv/emc map on one device. So what do I need to do to get the rest downloaded.
If you don't mind, shoot us an e-mail at [email protected] and we'll get you fixed up.

In that e-mail give us your username, name used (first and last) and e-mail address used.

We'll fix it.

Mention you're in this thread too if you don't mind so we can check you off the list.
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Old 01-29-2015, 10:31 AM   #104 (permalink)
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I understand one user per purchase, but one device kind of sucks. I also just paid for a map, that would be nice to have on my iphone and ipad, but would have to purchase again. Other then that, seems nice.
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Old 01-29-2015, 10:34 AM   #105 (permalink)
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Just downloaded on my phone, looks awesome.

Do I pay separately to download again on my tablet?
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Old 01-29-2015, 10:44 AM   #106 (permalink)
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Originally Posted by tcm glx View Post
Just downloaded on my phone, looks awesome.

Do I pay separately to download again on my tablet?
If your first order was for a Qty: 1 for that map, then yes, one per purchase.

You make the purchase on our website from any device, you'll just need to be able to access the e-mail that should come to you with the link from the device you intend to load the map on.
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Old 01-29-2015, 11:20 AM   #107 (permalink)
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We just got in our X-Grips for Large Phones(like iPhone 6 Plus), 7" Tablets (like iPad mini), and full-size tablets (iPad).

Name:  IMG_1488.jpg
Views: 622
Size:  55.8 KB

Name:  IMG_1489.jpg
Views: 595
Size:  76.6 KB

Come check em out next week.
You can find us on the super convenient Hammertown Map from Cartotracks.
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Old 01-29-2015, 11:36 AM   #108 (permalink)
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Quote:
Originally Posted by h8pvmnt View Post
I have an issue. I have 2 devices and am supporting all three races. I just paid 40.00 to buy 2 copies of each map. But the link only downloaded the utv/emc map on one device. So what do I need to do to get the rest downloaded.

Check your e-mail, just replied.
Let us know by e-mail if you still have trouble.
Thanks!
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Old 01-29-2015, 11:39 AM   #109 (permalink)
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Paid for UTV map. Got receipt from PayPal and CartoTracks shows it is done. No email with link.
Shoot us an e-mail please if you haven't already.

[email protected]

We'll get you taken care of.
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Old 01-29-2015, 11:47 AM   #110 (permalink)
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Old 01-29-2015, 12:22 PM   #111 (permalink)
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Worked great for me. Kind of an odd process but once you understand how it works it makes sense.
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Old 01-29-2015, 12:58 PM   #112 (permalink)
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If we can get to a point where we own our own app, we can make it easier.

This is just how we had to make it work.

Sorry for the convoluted process, we'll fix it as soon as we feasibly can.
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Old 01-29-2015, 01:04 PM   #113 (permalink)
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It works great.....for non-techie people....here's noob instructions.


1) Download the PDF app from the App store for your device.

2) Go to the Carto website...buy the map or just the free hammertown

3) Here's the important part...CREATE an account!!

4) Once you buy the map....you have nothing...there's nothing in the app..but don't panic. You have TWO WAYS to get that map you just bought into your phone!!

4A) If you get the email (which you should), there is a LINK, in the email. COPY THAT LINK in your phone. Now OPEN the PDF Map app. Click on the + sign up top. The next page says IMPORT MAP. You have 4 OPTIONS 1) AVENZA MAP STORE, ITUNES FILE SHARING, FROM DROP BOX and FROM THE WEB. You want to use the last one, FROM THE WEB. Now PASTE that link from the email, into that box....it will automatically download (you'll see the progress bar) and it will name the map...like 11 or something like that. Click EDIT, click the ! and change the name.

4B) You didn't get the email...don't panic. Go to your browser on your phone. Go to the Carto website....Login with the account you created at purchase, click on MY ACCOUNT on top. Click on FILES. Each file/Map you purchased is there. COPY the WHOLE URL listed on the page. Now OPEN the PDF Map app. Click on the + sign up top. The next page says IMPORT MAP. You have 4 OPTIONS 1) AVENZA MAP STORE, ITUNES FILE SHARING, FROM DROP BOX and FROM THE WEB. You want to use the last one, FROM THE WEB. Now PASTE that link from the email, into that box....it will automatically download (you'll see the progress bar) and it will name the map...like 11 or something like that. Click EDIT, click the ! and change the name.


Hope that helps.
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Old 01-29-2015, 01:05 PM   #114 (permalink)
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Quote:
Originally Posted by jsandgren10 View Post
I tried to purchase both maps and keeps saying unable to process credit card, its an amex. Any help?

I just went paypal, disregard post.
Same problem with Amex. used a visa and it worked fine.

Looks like y'all are having problems processing Amex and might want to look into that.

Cheers,
Steve
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Old 01-29-2015, 04:19 PM   #115 (permalink)
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Quote:
Originally Posted by PhillyFan55 View Post
In previous years security, EMS, fire and the LEOs were on the map. Not this year? Those places are good to know in case of an emergency.
Quote:
Originally Posted by CartoTracks View Post
MAPS ARE, IN FACT, LIVE!!!!

Information here:

https://www.cartotracks.com/2015_kin..._maps_are_live
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Originally Posted by CartoTracks View Post
Not through us.
Probably tomorrow for print.
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Originally Posted by CartoTracks View Post
If you don't mind, shoot us an e-mail at [email protected] and we'll get you fixed up.

In that e-mail give us your username, name used (first and last) and e-mail address used.

We'll fix it.

Mention you're in this thread too if you don't mind so we can check you off the list.
Quote:
Originally Posted by CartoTracks View Post
If your first order was for a Qty: 1 for that map, then yes, one per purchase.

You make the purchase on our website from any device, you'll just need to be able to access the e-mail that should come to you with the link from the device you intend to load the map on.
Quote:
Originally Posted by CartoTracks View Post
Check your e-mail, just replied.
Let us know by e-mail if you still have trouble.
Thanks!
Quote:
Originally Posted by CartoTracks View Post
Shoot us an e-mail please if you haven't already.

[email protected]

We'll get you taken care of.
Quote:
Originally Posted by CartoTracks View Post
If we can get to a point where we own our own app, we can make it easier.

This is just how we had to make it work.

Sorry for the convoluted process, we'll fix it as soon as we feasibly can.
Plenty of answers here...got one for mine???
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Old 01-29-2015, 04:23 PM   #116 (permalink)
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Ha! Sorry, PhillyFan55, busy day and I'll admit - just overlooked it.
Been responding to questions coming from every direction. (see: the digital age)

We do have Ambulance and Helicopter Landing Zones.

We just didn't get that data this year from the team on the ground.

I'm not sure if the print maps from Ultra4 will have those features on them or not.

Next year, certainly needs to be added (back).
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Old 01-29-2015, 04:26 PM   #117 (permalink)
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Facebook

If any of y'all are Facebook folk, we're just 22 likes away from 1k.....

https://www.facebook.com/CartoTracks

Share this morning's post if you don't mind and help us get the word out.

We appreciate it.
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Old 01-29-2015, 05:06 PM   #118 (permalink)
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I downloaded the 4400 map and the app tries to load it but tells me its unable to process. Any ideas on what I need to do to get this to work?
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Old 01-29-2015, 05:48 PM   #119 (permalink)
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Worked flawlessly for me
This
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Old 01-29-2015, 05:49 PM   #120 (permalink)
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Just wanted to know why this year we have to pay for the map and before it was free to download and convert to any format. I may be wrong but the one for sell can't be used on anything but pdf map program? and not BackCountry or any real offroad mapping software.
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Old 01-29-2015, 06:19 PM   #121 (permalink)
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No problems downloading. Looks very nice. Thanks.
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Old 01-29-2015, 06:29 PM   #122 (permalink)
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Just wanted to know why this year we have to pay for the map and before it was free to download and convert to any format. I may be wrong but the one for sell can't be used on anything but pdf map program? and not BackCountry or any real offroad mapping software.
I would assume it is still available to the drivers in a format that works with their GPS...
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Old 01-29-2015, 08:35 PM   #123 (permalink)
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Got all three. Hammer Town, EMC/UTV and KOH maps. I will test them out Saturday.
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Old 01-29-2015, 09:19 PM   #124 (permalink)
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Just wanted to know why this year we have to pay for the map and before it was free to download and convert to any format. I may be wrong but the one for sell can't be used on anything but pdf map program? and not BackCountry or any real offroad mapping software.

As to you comment on "real off-road mapping program". Once you start using pdfmaps everything else is obsolete.
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Old 01-29-2015, 09:20 PM   #125 (permalink)
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I downloaded the 4400 map and the app tries to load it but tells me its unable to process. Any ideas on what I need to do to get this to work?
Shoot us an e-mail and we can work this one that way.
Number one reason we're seeing is with signal - make sure you have a good signal, wifi or cell.

With an e-mail and some info from you that way, we can go in on the back side of our website and take a look.

We've had a busy day and it seems to be getting even busier by the hour.
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