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Old 05-03-2019, 08:03 AM   #1 (permalink)
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Join Date: Sep 2003
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Location: virginia
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Customer service

Why is there no Human beings at rock auto? I have ordered these shafts 7 times now. They show inventory and two days later my order is canceled because 0 stock. Then 2 days later stock shows back up. It takes a week to do whole process of getting money returned. Tried calling numerous times for help, Auto call states no one will HELP?



Order Number (Click for Status/Returns)

Date

Status

Total




Axle Shaft 05 / 03 / 2019 At Warehouse $0.00



Axle Shaft 04 / 07 / 2019 Canceled $0.00



Axle Shaft 04 / 05 / 2019 Canceled $0.00



Axle Shaft 03 / 30 / 2019 Canceled $0.00



Axle Shaft 03 / 29 / 2019 Canceled $0.00



Axle Shaft 03 / 27 / 2019 Canceled $0.00



Axle Shaft 03 / 26 / 2019 Canceled $0.00
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Old 06-12-2019, 09:58 AM   #2 (permalink)
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THIS; is good to know.
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Old 07-29-2019, 07:36 AM   #3 (permalink)
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Location: Seaside,CA.
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rock auto brings the suck lately.

I need a cat converter for a 2007 honda odyssey ca car. they show federal only.
yet carry brands that make carb compliant ones.

sent them a email asking if they had any for my application ?

got some kind of mass email sorry if you don`t see it we don`t have it. check back we add new parts all the time. I was like wtf. emailed them back thanking them for there customer service.

they said sorry jon we sell from the website catalog to keep prices low ?

I guess that means fuck off ?
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