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Old 08-11-2017, 08:15 PM   #26 (permalink)
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Awesome...great job.
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Old 08-11-2017, 11:21 PM   #27 (permalink)
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Mog got it out. Out Tahoma 3amish.

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What day did they take it out? Drove the trail Thursday. Camped along the river below Cadillac. Never saw anyone. I was thinking about it as I was driving out Cadillac. That Mog did work getting a dead weight vehicle up that hill!
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Old 08-12-2017, 08:38 PM   #28 (permalink)
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Mog got it out. Out Tahoma 3amish.

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That Mog of Rod's has been the final solution for I believe 3 rigs now. This was one long tough day, 8 AM staging, back in Tahoma 245 AM. Blown tire at the V-rock, and some tough times on Cadillac, but he did it. Another successful Hi-Lo's recovery.
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Old 08-12-2017, 08:39 PM   #29 (permalink)
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Old 08-18-2017, 04:13 PM   #30 (permalink)
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Owner of the unfortunate JKUR here. (I set up an account to update).

First off - Thanks to all of those who helped out last week. The local network up there is awesome.

For recovery - We entered Tahoma at 8:00am last Thursday and finally made it out at Tahoma 3:00am Friday morning. (19hrs.) Rod was great, never got frustrated and just worked through it all with us. JJUSA spotters helped out ALOT toward the top of Cadillac just as we were starting to fade pretty hard.

The Jeep got towed to Carson City dealer Friday afternoon. They were unable to reset the system and started a "Star" case with FCA. FCA has been providing the dealer with various lists of items to trouble shoot and report back, however as of today, the dealer has had the vehicle for a week and there is still NO DIAGNOSIS. The Jeep is still at the Carson City dealer with no definitive plan at this point.

We choose to drive home last night and are now home (500+/- miles south). We had towed our 1988 XJ up to run the trail and it became our only viable option to get everybody home. Needless to say 4 people in a 30 year old jeep with no AC for 10+ hours isn't very pleasant. Gotta give props to the old XJ. It killed the trail, helped get the JKU out, provided local transportation while up there and got us all home with NO ISSUES.

As for the JKUR - The future is unknown. The dealer is reporting no progress. I have started a customer care case, but have been told over and over again that the vehicle is out of the basic 3/36k basic warranty. (It is 3 years and 3 months old with 38k miles). I have not been given authorization for a rental or gotten any commitment from FCA regarding the cost of diagnosis or repair. I have requested that my case be elevated to a "Case Manager" and was told that it takes 1-2 business days for them to contact me.
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Old 08-19-2017, 08:32 PM   #31 (permalink)
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So your warranty is over? I was getting the whole play by play from Rod today and he said he heard there was a 100K component to the warranty. If not, holy crap. I would think FCA would not want this kind of attention. Could shut down at any time, and towing it to the dealer does you no good. Wow. Has anyone heard of this problem before?
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Old 08-20-2017, 05:44 PM   #32 (permalink)
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Bumper to bumper warranty is 3 years / 36k miles. I am just outside that period.

Drive train warranty is 5 years / 100k miles, however it's been explained to me that only covers "internally lubricated" parts. So the critical electronics required to run that drivetrain appear to not be included.

Interestingly, I got a water pump replaced on another vehicle (VW) under the drivetrain warranty as they considered it critical to running the vehicle or "driving"

Since being home and having some ability to research, I've come across some other Jeep/Chrysler security lock out threads, none seem to be definitive and many seem to be intermittent and none appeared to shut down a running vehicle like mine did. Most tend to conclude (once dead batteries, etc. have been eliminated) that it's a fairly routine trip to the dealer for a reset/reprogram.

I've also come across some service bulletins regarding the similar issues, but they date back to 2008 model years. I can only assume the dealer has run through all the known and published procedures.

Mine has now been at the dealer for over a week (now over 500 miles away from me) The dealer has had a "Star" case opened for Chrysler direct support for 4 business days apparently getting trouble shooting advice directly from FCA, still unable to resolve the security lock out issue

I do expect a call back from Jeep specialist customer care to get some kind of indication regarding diagnosis, repair and rental car costs. Based on what I've been told so far, it appears they will step back and claim it it out of warranty. I'll be arguing product failure or defect.

Not to mention I am out of pocket for recovery costs and will have to fly back up to drive the jeep home, assuming they get it fixed.

Most frustrating part is that this is not a heavily modified trail rig. It's a very clean daily driver. We experienced no other break down or mechanical issues and suffered no impact or damage while on the trail (other than some minor trail rash). As far as I am concerned, this could have happened on the 405 freeway on the way home from work.

I'll keep this thread updated. And maybe starting LOTS more depending on the feedback I get from FCA tomorrow.

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Old 08-20-2017, 08:41 PM   #33 (permalink)
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This may interest you:
https://www.epa.gov/air-pollution-tr...nd-air-quality

The Clean Air Act requires manufacturers of light-duty vehicles to provide two federal emission control warranties: (A) "Performance Warranty" and (B) "Design and Defect Warranty." These warranties are provided by the vehicle manufacturer and apply to used vehicles as well. The warranty period begins from the date of sale to the original owner.

The Performance Warranty covers repairs which are required during the first 2 years or 24,000 miles of vehicle use (whichever first occurs) because the vehicle failed an emission test. Specified major emission control components are covered for the first 8 years or 80,000 miles (whichever first occurs). The specified major emission control components only include the catalytic converters, the electronic emissions control unit or computer (ECU), and the onboard emissions diagnostic (OBD) device or computer. If you are a resident of an area with an Inspection and Maintenance (I/M) program that meets federal guidelines, you are eligible for this warranty protection provided that:

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Old 09-13-2017, 09:06 PM   #34 (permalink)
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Well, did you ever get the jeep back?
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Old 09-13-2017, 11:26 PM   #35 (permalink)
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I spoke to him yesterday. After some investigation it appears that an aftermarket drag link adjuster clamp was gnawing away at the stock wiring on the frame rail. Property line was where it chose to cause a short that killed the TCIM. Wiring repaired, TCIM replaced and flashed, and the rig is working fine now.

So even had the problem been diagnosed and the wiring repaired, it wouldn't have run until it got to the world and had the TCIM replaced and re-flashed (internet access required).

Just a difficult situation.
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Old 09-14-2017, 04:59 PM   #36 (permalink)
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Nice job on the clamp install, that'll ruin a day, or week, or month...
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Old 11-02-2017, 03:37 PM   #37 (permalink)
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Planning on heading back up next weekend to help out the FOTR clean up, least I can do given all the help I got from the people on the trail and in the area.
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Old 11-07-2017, 03:44 PM   #38 (permalink)
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Quote:
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I spoke to him yesterday. After some investigation it appears that an aftermarket drag link adjuster clamp was gnawing away at the stock wiring on the frame rail. Property line was where it chose to cause a short that killed the TCIM. Wiring repaired, TCIM replaced and flashed, and the rig is working fine now.

So even had the problem been diagnosed and the wiring repaired, it wouldn't have run until it got to the world and had the TCIM replaced and re-flashed (internet access required).

Just a difficult situation.
Any pictures of clamp and affected area?????
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Old 11-07-2017, 04:25 PM   #39 (permalink)
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Any pictures of clamp and affected area?????
I have a photo on my phone. Don't have any photos hosted for attachment. I can e-mail or text it to you if interested.

Location is under the round front frame cross member on the passenger side. A portion of the harness and trans cooler line runs just inside the main frame and under the round cross member.

Drag link set up is a steer smarts top mount with attenuator. Sitting on 3.5" springs. In my infinite wisdom I rotated the clamp to point up in an effort to reduce trail damage to the clamp/bolt. (That obviously backfired)

There is no other sign of contact in that area which leads me to believe it was an unfortunate and unique series of conditions with lift height, steering set up, clamp rotation, bump stop, etc.
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