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Discussion Starter #1 (Edited)
Well Pirate 4x4 friends, we are having a sale on online orders only in honor of the douche bag that decided to purchase $1500 worth of product from us last month with a stolen credit card. Trail-Outfitters is now on the hook for the entire amount of his fraudulent purchase.

SOOOOOO, use promo code "DB" to receive 5% off your next purchase. Discount is good until July 1st. Thanks!

FYI to other vendors this thief is using the name "Milt Leon" or at least this persons information to make purchases, and the items are being shipped to Doral FL, 33166. I can provide more information if needed.
 

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You have a shipping address, why not get the cops to track him down? Couldn't get the shipping company to send the stuff back before delivery? Any why are you guys on the hook instead of the CC company?
 

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Discussion Starter #3
Problem is that the chargeback from the fraudulent card runs so far behind. It was a month before the we even knew, long after the product was delivered. We are currently working with the Miami-Dade police department to try and get the person tracked down.

Unfortunately the Merchant ends up taking it in the shorts on these transactions. It's beyond me why the CC processor does not cover the chargeback since we pay anywhere from 500-800 in FEES every month....
 
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