My wife's company has this problem. They have prime currently, but are considering cancelling based on this. Except it happens in the middle of the day because the driver insists no one was there. Sometimes this happens several days in a row.They opened up a new distribution center in KC and now I get most things in 1 day or 2. It's crazy how it has changed. My only complaint now is the driver being a lazy POS and driving past the building at 4:30 and marking the package as business closed undeliverable. The asshole did it a while back when I was standing there on the sidewalk waiting for the package. I think I got his dumb ass fired tho. There has been a new guy the last week or so and service has been great.
At our house amazon is bad about delivering to the wrong house. 3 people on my street order amazon prime and have packages arriving almost daily. The drivers are lazy and leave packages at the wrong house constantly so they just make one stop and assume people will walk it down to their neighbors. We don't order amazon often and our package is left at our house maybe 1 out of 5 times when its the amazon drivers delivering. They just don't read the address or don't care.