Joined
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1,464 Posts
Hey Guy's
You have a high quality, honest, straight forward shop in Phoenix-
KONG'S 4X4 OFF-ROAD CENTER
2002 West Cheryl
Phoenix, AZ. 85021
602-944-2411
I had a major problem w/ the rear third member setup by Iron Springs 4x4 in Prescott, AZ. (DO NOT USE IRON SPRINGS 4X4)
The pinion was set at 32 in/lbs instead of 10 in/lbs torque!! It was so tight we had to HAMMER the pinion out of the housing! By the time we got the thing repaired, it was 2-1/2 past Mark's closing time- Mark stayed until 7:30 pm to get me on the road, on a FRIDAY nite!
I then drove home- 135 miles from Kong's,
and even though I stopped every 20 miles and rested for 30 minites or so, I overheated the new gears- MY FAULT entirely. They were toast.
I called Mark's partner Dan, they offered to send a wrecker to get the truck at their expense!! I ended up renting a trailer and towing the truck down myself to save time. We arrived at 12:00
When I arrived, Mark had already pulled the third from HIS OWN TRUCK and swapped out my bad one for HIS OWN third member. We were loaded and on the road by 14:00!!
THAT IS CUSTOMER SERVICE!!!!!!!!!!!!!!
I can highly recommend Mark and Dan at Kong's 4x4. Thank's Guys!!!!!!
I also got to inspect other trucks Mark has worked on- Awesome!! The drive train lift is to cool!!
Mark, I'll see ya on the trail- I owe ya some
<IMG SRC="smilies/beer.gif" border="0"> <IMG SRC="smilies/beer.gif" border="0">
Mark Longfield
You have a high quality, honest, straight forward shop in Phoenix-
KONG'S 4X4 OFF-ROAD CENTER
2002 West Cheryl
Phoenix, AZ. 85021
602-944-2411
I had a major problem w/ the rear third member setup by Iron Springs 4x4 in Prescott, AZ. (DO NOT USE IRON SPRINGS 4X4)
The pinion was set at 32 in/lbs instead of 10 in/lbs torque!! It was so tight we had to HAMMER the pinion out of the housing! By the time we got the thing repaired, it was 2-1/2 past Mark's closing time- Mark stayed until 7:30 pm to get me on the road, on a FRIDAY nite!
I then drove home- 135 miles from Kong's,
and even though I stopped every 20 miles and rested for 30 minites or so, I overheated the new gears- MY FAULT entirely. They were toast.
I called Mark's partner Dan, they offered to send a wrecker to get the truck at their expense!! I ended up renting a trailer and towing the truck down myself to save time. We arrived at 12:00
When I arrived, Mark had already pulled the third from HIS OWN TRUCK and swapped out my bad one for HIS OWN third member. We were loaded and on the road by 14:00!!
THAT IS CUSTOMER SERVICE!!!!!!!!!!!!!!
I can highly recommend Mark and Dan at Kong's 4x4. Thank's Guys!!!!!!
I also got to inspect other trucks Mark has worked on- Awesome!! The drive train lift is to cool!!
Mark, I'll see ya on the trail- I owe ya some
<IMG SRC="smilies/beer.gif" border="0"> <IMG SRC="smilies/beer.gif" border="0">
Mark Longfield