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Discussion Starter #1
the other day i grenaded an axle and joint. when i did this i managed to ruin the spindle by tearing a bolt outta it and bending the spindle.

so i call warn, they tell me the part # and give me a (somewhat) local shop to order from..

so i call hoaks outta lancaster, order me a 70$ spindle.

they call back in an hour and say, we have a little problem but i think you will like our plan.. he asks me if i use my vehicle hard, and run big tires, i said ahh yeahh pretty much, then he goes into how warn is now heat treating the spindles and there this much stronger.. yada yada.. then he says the problem is the price is now 200$ for the spindle <IMG SRC="smilies/eek.gif" border="0"> (im thinkin i dont like this plan)

so then he says that they are selling a kit form with both spindles, seals and bearings.. and this is sellin for 400 to 500 $ <IMG SRC="smilies/eek.gif" border="0"> <IMG SRC="smilies/eek.gif" border="0"> (im thinkin this plan is even worse!)

so then he tells me that himself and warn came up with this.... i pay for the 2nd day air........ i said ok, and what for the spindle? he said the kit will be on my porch friday and all i will be billed for is shipping <IMG SRC="smilies/biggrin.gif" border="0"> i said hell yeahh ship away before someone changes there mind... im still shocked, i didnt even ask for warranty i know what i did was beyond the limits of theses parts, and warn offers me one... i am impressed
 

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I think the guy ripped you somehow, can't imagine how though.
When Warn started heat treating the spindles about 5 months ago they had a recall kind of deal. I sent them my proof of purchase, and they sent me - free, no shipping - new spindles - and newly designed spindle nuts, and bearings, and seals.
 

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Discussion Starter #3
Originally posted by Lucy's Driver:
<STRONG>I think the guy ripped you somehow, can't imagine how though.
When Warn started heat treating the spindles about 5 months ago they had a recall kind of deal. I sent them my proof of purchase, and they sent me - free, no shipping - new spindles - and newly designed spindle nuts, and bearings, and seals.</STRONG>
they payed the shippin too, just had to pay for the 2nd day air...


they could of been pricks and charged me and never said a word
 

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obviously you got lucky enough to be tester for their new run of parts.... you suck <IMG SRC="smilies/thefinger.gif" border="0">
 
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Lucky you <IMG SRC="smilies/thefinger.gif" border="0">..Nice when stuff like that happens.
 

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Call Warn customer service direct. See what they can do for you. <IMG SRC="smilies/biggrin.gif" border="0">
 

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I have heard of other stories like that.
There is a guy in my club who bought a dinked up 5000lb warn for his Sami, 50 bucks if I recall
He called Warn they said mail it us and we will take a look. A few weeks go by he calls them asking bout his winch.
They say we didn't even try to fix the gearbox we just put a new unit on there it's covered but you pay shiping.
Now that's a deal I'm thinking
 

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Originally posted by badassjeepguy:
<STRONG>they payed the shippin too, just had to pay for the 2nd day air...
</STRONG>
Wouldn't the 2nd day air be the shipping? So they paid shipping and you paid shipping too??
 

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Discussion Starter #9
Originally posted by Howdy:
<STRONG>Wouldn't the 2nd day air be the shipping? So they paid shipping and you paid shipping too??</STRONG>

<IMG SRC="smilies/rolleyes.gif" border="0"> guess i have to spell everything out.... they paid regular shipping... i payed the difference to 2nd day air it... hope this cleared it up for you <IMG SRC="smilies/rolleyes.gif" border="0">
 

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Originally posted by badassjeepguy:
<STRONG>
<IMG SRC="smilies/rolleyes.gif" border="0"> guess i have to spell everything out.... they paid regular shipping... i payed the difference to 2nd day air it... hope this cleared it up for you <IMG SRC="smilies/rolleyes.gif" border="0"></STRONG>
Thanks...i got it <IMG SRC="smilies/wink.gif" border="0"> Just a little slow over here <IMG SRC="smilies/tongue.gif" border="0">
 
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