Make sure your mounting plate is not bent or the mounting bolts are loose. From there you should check to see if the brake is working properly. With no load on the winch (ie power out a short lenght of rope off of the drum onto the ground), the center ratchet should spin smoothly. Then hold the inner brake plate with one hand and try to rotate the outer plate back and forth. You should have about 3/4 to 1 inch of rotation. Less than that and the brake is froze up. More than that and the brake is worn or the brake cam is broken. If that checks out then it is time to take the top off and have a look inside. Check the oil for metal, and if you see any more than a couple of flakes, then it is time to tear it completely down and find what is worn or broke. Parts breakdowns are available on Warns website. Just make sure you get the Serial number off the top gear case.
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